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#1 Le 06/12/2016, à 11:06

jeko

Erreur d'entrée/sortie

Bonjour,

Il y a quelques semaines de ça, j'ai installé Ubuntu 16.04 en dual-boot avec Windows 10. Tout semblait fonctionner correctement jusqu'à ce que je constate des problèmes d'accès à certains fichiers ou dossiers dans une partition partagée entre Ubuntu et Windows.

J'ai deux symptômes différents :

1) le dossier n'est plus visible dans l'explorateur graphique. Lorsque je tente un

ls /chemin/vers/ce/dossier

J'obtiens le message suivant :

ls: impossible d'accéder à '/chemin/vers/ce/dossier': Erreur d'entrée/sortie

2) le dossier est toujours visible dans l'explorateur graphique mais lorsque je double clique dessus

Impossible d'afficher le contenu de cet emplacement.
Désolé, impossible d'afficher tout le contenu de « Dossier » : Erreur lors de l'obtention des informations du fichier « /chemin/vers/ce/dossier » : Erreur d'entrée/sortie

J'ai installé Smarmontools pour essayer un diagnostique (j'ai lu à plusieurs reprises que ça pouvait aider...) voici le résultat de

sudo smartctl -a /dev/sda

:

smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-47-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, [url=http://www.smartmontools.org]www.smartmontools.org[/url]

=== START OF INFORMATION SECTION ===
Model Family:     Hitachi/HGST Travelstar 7K750
Device Model:     Hitachi HTS727575A9E364
Serial Number:    JH3400Y7JVS2ZN
LU WWN Device Id: 5 000cca 68ce8575b
Firmware Version: JF4OA0E0
User Capacity:    750 156 374 016 bytes [750 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 6
SATA Version is:  SATA 2.6, 3.0 Gb/s
Local Time is:    Tue Dec  6 10:01:45 2016 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever 
                    been run.
Total time to complete Offline 
data collection:         (   45) seconds.
Offline data collection
capabilities:              (0x51) SMART execute Offline immediate.
                    No Auto Offline data collection support.
                    Suspend Offline collection upon new
                    command.
                    No Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine 
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 163) minutes.
SCT capabilities:            (0x003d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   095   062    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0025   100   100   040    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0023   180   100   033    Pre-fail  Always       -       2
  4 Start_Stop_Count        0x0032   099   099   000    Old_age   Always       -       1827
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002f   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0025   100   100   040    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   090   090   000    Old_age   Always       -       4429
 10 Spin_Retry_Count        0x0033   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   099   099   000    Old_age   Always       -       1804
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0033   100   100   097    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       597014544384
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       25773539329
190 Airflow_Temperature_Cel 0x0022   067   055   045    Old_age   Always       -       33 (Min/Max 19/33)
191 G-Sense_Error_Rate      0x0032   085   085   000    Old_age   Always       -       3877
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       1572888
193 Load_Cycle_Count        0x0032   099   099   000    Old_age   Always       -       15214
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0036   100   100   000    Old_age   Always       -       1
223 Load_Retry_Count        0x002a   100   100   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 20 (device log contains only the most recent five errors)
    CR = Command Register [HEX]
    FR = Features Register [HEX]
    SC = Sector Count Register [HEX]
    SN = Sector Number Register [HEX]
    CL = Cylinder Low Register [HEX]
    CH = Cylinder High Register [HEX]
    DH = Device/Head Register [HEX]
    DC = Device Command Register [HEX]
    ER = Error register [HEX]
    ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 20 occurred at disk power-on lifetime: 4208 hours (175 days + 8 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 18 f0 83 07 09  Error: WP at LBA = 0x090783f0 = 151487472

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 40 a8 00 79 53 40 00      04:04:15.322  WRITE FPDMA QUEUED
  61 40 a0 c0 73 53 40 00      04:04:15.317  WRITE FPDMA QUEUED
  61 40 98 80 6e 53 40 00      04:04:15.309  WRITE FPDMA QUEUED
  61 40 90 40 69 53 40 00      04:04:15.302  WRITE FPDMA QUEUED
  61 40 88 00 64 53 40 00      04:04:15.296  WRITE FPDMA QUEUED

Error 19 occurred at disk power-on lifetime: 4188 hours (174 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 e8 2c 7f 0a  Error: WP at LBA = 0x0a7f2ce8 = 176106728

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 a8 68 50 6c f7 40 00      00:19:37.917  WRITE FPDMA QUEUED
  61 a8 60 a8 6b f7 40 00      00:19:37.917  WRITE FPDMA QUEUED
  61 a8 58 00 6b f7 40 00      00:19:37.915  WRITE FPDMA QUEUED
  61 a8 50 58 6a f7 40 00      00:19:37.914  WRITE FPDMA QUEUED
  61 a8 48 b0 69 f7 40 00      00:19:37.913  WRITE FPDMA QUEUED

Error 18 occurred at disk power-on lifetime: 4188 hours (174 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 28 3e 53 08  Error: WP at LBA = 0x08533e28 = 139673128

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 a8 88 e0 93 c9 40 00      00:19:09.128  WRITE FPDMA QUEUED
  61 a8 80 38 93 c9 40 00      00:19:09.127  WRITE FPDMA QUEUED
  61 a8 78 90 92 c9 40 00      00:19:09.126  WRITE FPDMA QUEUED
  61 a8 70 e8 91 c9 40 00      00:19:09.126  WRITE FPDMA QUEUED
  61 a8 68 40 91 c9 40 00      00:19:09.125  WRITE FPDMA QUEUED

Error 17 occurred at disk power-on lifetime: 4188 hours (174 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 88 4d 0c 0c  Error: WP at LBA = 0x0c0c4d88 = 202132872

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 a8 c8 b8 05 9d 40 00      00:18:40.818  WRITE FPDMA QUEUED
  61 a8 c0 10 05 9d 40 00      00:18:40.818  WRITE FPDMA QUEUED
  61 a8 b8 68 04 9d 40 00      00:18:40.817  WRITE FPDMA QUEUED
  61 a8 b0 c0 03 9d 40 00      00:18:40.816  WRITE FPDMA QUEUED
  61 a8 a0 18 03 9d 40 00      00:18:40.816  WRITE FPDMA QUEUED

Error 16 occurred at disk power-on lifetime: 4188 hours (174 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 e8 2f 2e 0b  Error: WP at LBA = 0x0b2e2fe8 = 187576296

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 a8 90 28 19 7f 40 00      00:18:16.622  WRITE FPDMA QUEUED
  61 a8 88 80 18 7f 40 00      00:18:16.622  WRITE FPDMA QUEUED
  61 a8 80 d8 17 7f 40 00      00:18:16.619  WRITE FPDMA QUEUED
  61 a8 78 30 17 7f 40 00      00:18:16.619  WRITE FPDMA QUEUED
  61 a8 70 88 16 7f 40 00      00:18:16.618  WRITE FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      3527         -
# 2  Short offline       Completed without error       00%      3488         -
# 3  Short offline       Completed without error       00%      3413         -
# 4  Short offline       Completed without error       00%      3335         -
# 5  Short offline       Completed without error       00%      3285         -
# 6  Short offline       Completed without error       00%      3244         -
# 7  Short offline       Completed without error       00%      3218         -
# 8  Short offline       Completed without error       00%      3201         -
# 9  Short offline       Completed without error       00%      3133         -
#10  Short offline       Completed without error       00%      3033         -
#11  Short offline       Completed without error       00%      3026         -
#12  Short offline       Completed without error       00%      2852         -
#13  Short offline       Completed without error       00%      2795         -
#14  Short offline       Completed without error       00%      2706         -
#15  Short offline       Completed without error       00%      2666         -
#16  Short offline       Completed without error       00%      2615         -
#17  Short offline       Completed without error       00%      2598         -
#18  Short offline       Completed without error       00%         3         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Mes premières pistes de réflexion seraient :
- un problème de modulo 4096 des numéros des secteurs de début et de fin de la partition partagée entre Windows et Ubuntu.
- le mode hibernation qui pourrait rendre le système instable quand Ubuntu hiberne et qu'au démarrage suivant je boot sur Windows et non Ubuntu.

Mais je ne connais pas de moyen de vérifier mes hypothèses... Donc si quelqu'un à une idée, je lui en serai reconnaissant.

Bien à vous GNU/Linuxiens


Modération : merci à l'avenir d'utiliser les balises code (explications ici).

Dernière modification par cqfd93 (Le 06/12/2016, à 17:31)

Hors ligne

#2 Le 06/12/2016, à 12:13

abelthorne

Re : Erreur d'entrée/sortie

Peut-être la table des inodes qui est corrompue et qui référence des fichiers qui n'existent plus, oui qui a attribué par erreur le même numéro à deux fichiers. Il faudrait tenter un fsck sur la partition concernée depuis une console root (dans Grub) ou un LiveCD (comme il ne faut pas que la partition soit montée pour faire un fsck dessus, on ne peut pas le faire depuis le système qui tourne).

Hors ligne