#1 Le 16/11/2017, à 00:22
- 6BerYeti
Pb de montage d'un disque USB WD MyPassport 1TB
Bonjour,
Ma fille a un disque externe USB Weestern Digital de 1TB, qu'elle utilise sous Win$.
Ca marchait, ça marche plus...
Je l'ai branché sur ma machine Ubuntu 16.04, et le disque est bien détecté :
>sudo lsblk -o name,fstype,size,label,uuid
NAME FSTYPE SIZE LABEL UUID
sda 298,1G
├─sda1 ext2 1G 272d574d-5ca2-4044-8935-42b204bc53a1
├─sda2 ext3 250G DATA_BACKUP fcfe1e16-0314-4681-9328-27b6460e6829
├─sda4 ext4 25,4G STUDIO_HOME f8d8819e-6f72-480a-adf9-0ae0a2ce138e
├─sda5 swap 1G d51642c8-6726-415e-84b5-45806933b2ed
└─sda6 ext4 20,6G STUDIO 4dcb3d28-36be-4bb9-b291-923ff712a7f0
sdb 58,7G
├─sdb1 ext4 29,3G ROOT_UBUNTU af83b091-6706-4149-934c-a14276960d95
└─sdb2 ext4 29,4G ROOT_STUDIO 976d8606-b898-4577-8108-894d62327c30
sdc 931,5G
├─sdc1 ext4 48G 2feb22ec-a25d-4077-b63a-11566b203e8b
├─sdc4 ext4 13G ecee94bd-8825-40ca-9a65-fae8ee72d387
├─sdc5 ext4 4,8G 44fbd960-9eb0-4e8a-a0ca-63e1fe933394
├─sdc6 ext4 10G HOME 7c3c8f33-adb3-49df-bd09-cb18aa808300
└─sdc7 ext4 855,7G MULTIMEDIA 4bca14d7-71ea-4dde-b87f-23ada24678ba
sde 931,5G
└─sde1 ntfs 931,5G Backup 7E6F99396924C099
sr0 1024M et vu par l'usb :
> lsusb
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 05e3:0723 Genesys Logic, Inc. GL827L SD/MMC/MS Flash Card Reader
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 046d:c316 Logitech, Inc. HID-Compliant Keyboard
Bus 001 Device 003: ID 056a:0010 Wacom Co., Ltd Graphire
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 011 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 010 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 009 Device 003: ID 1058:0748 Western Digital Technologies, Inc. My Passport (WDBKXH, WDBY8L)
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubCe qui nous donne, pour 009:003 :
>lsusb -v -s 9:3
Bus 009 Device 003: ID 1058:0748 Western Digital Technologies, Inc. My Passport (WDBKXH, WDBY8L)
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 9
idVendor 0x1058 Western Digital Technologies, Inc.
idProduct 0x0748 My Passport (WDBKXH, WDBY8L)
bcdDevice 10.15
iManufacturer 1
iProduct 2
iSerial 5
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 44
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 4
bmAttributes 0x80
(Bus Powered)
MaxPower 224mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk-Only
iInterface 6
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15Bon, il trouve les infos, mais indique quand même :
Couldn't open device, some information will be missingSi je passe l'utilitaire smartmontool, je vois un truc inquiétant :
>sudo smartctl -a /dev/sde
smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-91-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
Smartctl open device: /dev/sde failed: No such device
jean-luc@506LeMassot:~$ sudo smartctl -a /dev/sde
smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-91-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Western Digital Elements / My Passport (USB, AF)
Device Model: WDC WD10TMVW-11ZSMS4
Serial Number: WD-WX11A82R3430
LU WWN Device Id: 5 0014ee 2b1f38fb6
Firmware Version: 01.01A01
User Capacity: 1 000 204 886 016 bytes [1,00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5200 rpm
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS (minor revision not indicated)
SATA Version is: SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Wed Nov 15 22:58:27 2017 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
Warning: This result is based on an Attribute check.
See vendor-specific Attribute list for failed Attributes.
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (26400) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 256) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x7035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 220 164 021 Pre-fail Always - 1991
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 789
5 Reallocated_Sector_Ct 0x0033 133 133 140 Pre-fail Always FAILING_NOW 561
7 Seek_Error_Rate 0x002e 138 138 000 Old_age Always - 1698
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 707
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 400
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 223
193 Load_Cycle_Count 0x0032 199 199 000 Old_age Always - 5941
194 Temperature_Celsius 0x0022 115 095 000 Old_age Always - 35
196 Reallocated_Event_Count 0x0032 184 184 000 Old_age Always - 16
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.Se pourrait-il qu'il y ait une alerte grave là dessous, et est-elle liée à mon problème :
5 Reallocated_Sector_Ct 0x0033 133 133 140 Pre-fail Always FAILING_NOW 561Et lorsque je tente de le monter, j'ai un message d'erreur qui dit que ça a été mal fermé :
>sudo mount -t ntfs /dev/sdf1 /media/dummy/
Did not find any restart pages in $LogFile and it was not empty.
The file system wasn't safely closed on Windows. Fixing.Sauf qu'il rend la main au bout d'un certain temps... et qu'il ne se passe rien. Je ne peux pas accéder aux données.
Donc, arrivé là... qu'est-ce que je peux tenter ?
Bien évidemment, la dernière sauvegarde date de ... trop longtemps... Donc si elle ne pouvait pas perdre toutes ses données, elle serait assez contente...
Merci de vos avis éclairés.
Jean-Luc
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#2 Le 16/11/2017, à 10:54
- LukePerp
Re : Pb de montage d'un disque USB WD MyPassport 1TB
Bonjour,
Je pense aussi que le disque est défaillant car ces deux lignes ne sont pas à zéro :
5 Reallocated_Sector_Ct 0x0033 133 133 140 Pre-fail Always FAILING_NOW 561
196 Reallocated_Event_Count 0x0032 184 184 000 Old_age Always - 16Sous Windows, certaines personnes ne prennent pas le temps de cliquer sur l’icône pour éjecter un disque usb et d'attendre 3s, ce qui risque de dégrader le disque usb.
Dernière modification par LukePerp (Le 16/11/2017, à 11:04)
Desktop & Laptop - Ubuntu Mate dernière LTS - Intel i5 - 16 Go - Dual boot Windows offline
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