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#1 Le 18/01/2021, à 12:18

Tartampion35

imprimante et scanner ne fonctionnent pas

Bonjour,
Après la mise à jour de la dernière version d'Ubuntu, l'imprimante et le scanner ne fonctionnent plus. Ci-dessous la réponse aux commandes dans le terminal. Merci de votre réponse.
f@f-All-Series:~$  cat /etc/lsb-release && uname -ir && groups && lsusb
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04.1 LTS"
5.4.0-62-generic x86_64
f adm cdrom sudo dip plugdev lpadmin sambashare
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 003: ID 0458:0186 KYE Systems Corp. (Mouse Systems) Genius DX-120 Mouse
Bus 005 Device 002: ID 04d9:1503 Holtek Semiconductor, Inc. Keyboard
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 03f0:e311 HP, Inc DeskJet 3630 seriesf@f-All-Series:~$  cat /etc/lsb-release && uname -ir && groups && lsusb
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04.1 LTS"
5.4.0-62-generic x86_64
f adm cdrom sudo dip plugdev lpadmin sambashare
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 003: ID 0458:0186 KYE Systems Corp. (Mouse Systems) Genius DX-120 Mouse
Bus 005 Device 002: ID 04d9:1503 Holtek Semiconductor, Inc. Keyboard
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 03f0:e311 HP, Inc DeskJet 3630 series
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
f@f-All-Series:~$

f@f-All-Series:~$  dpkg -l | grep hplip
ii  hplip                                      3.20.3+dfsg0-2                                      amd64        HP Linux Printing and Imaging System (HPLIP)
ii  hplip-data                                 3.20.3+dfsg0-2                                      all          HP Linux Printing and Imaging - data files
ii  hplip-gui                                  3.20.3+dfsg0-2                                      all          HP Linux Printing and Imaging - GUI utilities (Qt-based)
f@f-All-Series:~$
f@f-All-Series:~$ hp-check
Saving output in log file: /home/f/hp-check.log

HP Linux Imaging and Printing System (ver. 3.20.3)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.                                   
2. Run-time check mode (-r or --run): Use this mode to determine if a distro   
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                     
3. Both compile- and run-time check mode (-b or --both) (Default): This mode   
will check both of the above cases (both compile- and run-time dependencies).   

Check types:                                                                   
a. EXTERNALDEP - External Dependencies                                         
b. GENERALDEP - General Dependencies (required both at compile and run time)   
c. COMPILEDEP - Compile time Dependencies                                       
d. [All are run-time checks]                                                   
PYEXT SCANCONF QUEUES PERMISSION                                               

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: ubuntu-20.04 version is not supported. Using ubuntu-19.10 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

Kernel: 5.4.0-62-generic #70-Ubuntu SMP Tue Jan 12 12:45:47 UTC 2021 GNU/Linux
Host: f-All-Series
Proc: 5.4.0-62-generic #70-Ubuntu SMP Tue Jan 12 12:45:47 UTC 2021 GNU/Linux
Distribution: ubuntu 20.04
Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.20.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro  20.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.20.3

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.3
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/simple-scan %SANE_URI%

[fax]
email_address =
voice_phone =

[last_used]
device_uri = hp:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658
printer_name =
working_dir = .

[polling]
device_list =
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 0

[upgrade]
last_upgraded_time = 1537251411
notify_upgrade = false
pending_upgrade_time = 0

[installation]
date_time = 01/18/21 11:06:53
version = 3.20.3


<Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

error: cups          CUPS - Common Unix Printing System                           REQUIRED        1.1             -               INCOMPAT   'CUPS may not be installed or not running'
gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.50            OK         -
error: xsane         xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             -               MISSING    'xsane needs to be installed'
scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.29          OK         -
error: dbus          DBus - Message bus system                                    REQUIRED        -               1.12.16         MISSING    'DBUS may not be installed or not running'
policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -

------------------------
| General Dependencies |
------------------------

error: libjpeg       libjpeg - JPEG library                                       REQUIRED        -               -               MISSING    'libjpeg needs to be installed'
error: cups-devel    CUPS devel- Common Unix Printing System development files    REQUIRED        -               -               MISSING    'cups-devel needs to be installed'
error: cups-image    CUPS image - CUPS image development files                    REQUIRED        -               -               MISSING    'cups-image needs to be installed'
libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.31'         OK         -
error: libusb        libusb - USB library                                         REQUIRED        -               1.0             MISSING    'libusb needs to be installed'
sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
error: sane-devel    SANE - Scanning library development files                    REQUIRED        -               -               MISSING    'sane-devel needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           -               MISSING    'libnetsnmp-devel needs to be installed'
error: libcrypto     libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           MISSING    'libcrypto needs to be installed'
python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.8.5           OK         -
python3-notify2      Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'
python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.16          OK         -
python3-xml          Python XML libraries                                         REQUIRED        -               2.2.9           OK         -
error: python3-devel Python devel - Python development files                      REQUIRED        2.2             3.8.5           MISSING    'python3-devel needs to be installed'
python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               7.0.0           OK         -
python3-reportlab    Reportlab - PDF library for Python                           OPTIONAL        2.0             3.5.34          OK         -

--------------
| COMPILEDEP |
--------------

error: libtool       libtool - Library building support services                  REQUIRED        -               -               MISSING    'libtool needs to be installed'
gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               9.3.0           OK         -
make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.2.1           OK         -

---------------------
| Python Extentions |
---------------------

cupsext              CUPS-Extension                                               REQUIRED        -               3.20.3          OK         -
hpmudext             IO-Extension                                                 REQUIRED        -               3.20.3          OK         -

----------------------
| Scan Configuration |
----------------------

'/etc/sane.d/dll.d/hpaio' not found.
hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.20.3          OK         'hpaio found in /etc/sane.d/dll.conf'
scanext              Scan-SANE-Extension                                          REQUIRED        -               3.20.3          OK         -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `escl:http://127.0.0.1:60000' is a ESCL DeskJet 3630 series [CN86M6H7CG0658] flatbed scanner
device `hpaio:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658' is a Hewlett-Packard DeskJet_3630_series all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI                        Model                 
  --------------------------------  ----------------------
  hp:/usb/DeskJet_3630_series?seri  HP DeskJet 3630 series
  al=CN86M6H7CG0658                                       

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Type: Printer
Device URI: hp:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658
error: Unable to communicate with device (code=12): hp:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658
error: Device not found
error: Communication status: Failed

Type: Unknown
Device URI: implicitclass://DeskJet_3630_series_CN86M6H7CG0658_/

--------------
| PERMISSION |
--------------

USB             DeskJet_3630                   Required        -        -        OK       Node:'/dev/bus/usb/003/002' Perm:'  root  lp rw- rw- rw- rw- r--'

-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libusb-0.1-4' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible

Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible

Total Errors: 15
Total Warnings: 0

Done.
f@f-All-Series:~$

Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
f@f-All-Series:~$

f@f-All-Series:~$  dpkg -l | grep hplip
ii  hplip                                      3.20.3+dfsg0-2                                      amd64        HP Linux Printing and Imaging System (HPLIP)
ii  hplip-data                                 3.20.3+dfsg0-2                                      all          HP Linux Printing and Imaging - data files
ii  hplip-gui                                  3.20.3+dfsg0-2                                      all          HP Linux Printing and Imaging - GUI utilities (Qt-based)
f@f-All-Series:~$
f@f-All-Series:~$ hp-check
Saving output in log file: /home/f/hp-check.log

HP Linux Imaging and Printing System (ver. 3.20.3)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.                                   
2. Run-time check mode (-r or --run): Use this mode to determine if a distro   
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                     
3. Both compile- and run-time check mode (-b or --both) (Default): This mode   
will check both of the above cases (both compile- and run-time dependencies).   

Check types:                                                                   
a. EXTERNALDEP - External Dependencies                                         
b. GENERALDEP - General Dependencies (required both at compile and run time)   
c. COMPILEDEP - Compile time Dependencies                                       
d. [All are run-time checks]                                                   
PYEXT SCANCONF QUEUES PERMISSION                                               

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: ubuntu-20.04 version is not supported. Using ubuntu-19.10 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.4.0-62-generic #70-Ubuntu SMP Tue Jan 12 12:45:47 UTC 2021 GNU/Linux
Host: f-All-Series
Proc: 5.4.0-62-generic #70-Ubuntu SMP Tue Jan 12 12:45:47 UTC 2021 GNU/Linux
Distribution: ubuntu 20.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro  20.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.
[hplip]
version=3.20.3
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.3
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/simple-scan %SANE_URI%

[fax]
email_address =
voice_phone =

[last_used]
device_uri = hp:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658
printer_name =
working_dir = .

[polling]
device_list =
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 0

[upgrade]
last_upgraded_time = 1537251411
notify_upgrade = false
pending_upgrade_time = 0

[installation]
date_time = 01/18/21 11:06:53
version = 3.20.3


<Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

error: cups          CUPS - Common Unix Printing System                           REQUIRED        1.1             -               INCOMPAT   'CUPS may not be installed or not running'
gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.50            OK         -
error: xsane         xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             -               MISSING    'xsane needs to be installed'
scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.29          OK         -
error: dbus          DBus - Message bus system                                    REQUIRED        -               1.12.16         MISSING    'DBUS may not be installed or not running'
policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -

------------------------
| General Dependencies |
------------------------

error: libjpeg       libjpeg - JPEG library                                       REQUIRED        -               -               MISSING    'libjpeg needs to be installed'
error: cups-devel    CUPS devel- Common Unix Printing System development files    REQUIRED        -               -               MISSING    'cups-devel needs to be installed'
error: cups-image    CUPS image - CUPS image development files                    REQUIRED        -               -               MISSING    'cups-image needs to be installed'
libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.31'         OK         -
error: libusb        libusb - USB library                                         REQUIRED        -               1.0             MISSING    'libusb needs to be installed'
sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
error: sane-devel    SANE - Scanning library development files                    REQUIRED        -               -               MISSING    'sane-devel needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           -               MISSING    'libnetsnmp-devel needs to be installed'
error: libcrypto     libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           MISSING    'libcrypto needs to be installed'
python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.8.5           OK         -
python3-notify2      Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'
python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.16          OK         -
python3-xml          Python XML libraries                                         REQUIRED        -               2.2.9           OK         -
error: python3-devel Python devel - Python development files                      REQUIRED        2.2             3.8.5           MISSING    'python3-devel needs to be installed'
python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               7.0.0           OK         -
python3-reportlab    Reportlab - PDF library for Python                           OPTIONAL        2.0             3.5.34          OK         -

--------------
| COMPILEDEP |
--------------

error: libtool       libtool - Library building support services                  REQUIRED        -               -               MISSING    'libtool needs to be installed'
gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               9.3.0           OK         -
make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.2.1           OK         -

---------------------
| Python Extentions |
---------------------

cupsext              CUPS-Extension                                               REQUIRED        -               3.20.3          OK         -
hpmudext             IO-Extension                                                 REQUIRED        -               3.20.3          OK         -

----------------------
| Scan Configuration |
----------------------

'/etc/sane.d/dll.d/hpaio' not found.
hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.20.3          OK         'hpaio found in /etc/sane.d/dll.conf'
scanext              Scan-SANE-Extension                                          REQUIRED        -               3.20.3          OK         -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `escl:http://127.0.0.1:60000' is a ESCL DeskJet 3630 series [CN86M6H7CG0658] flatbed scanner
device `hpaio:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658' is a Hewlett-Packard DeskJet_3630_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
  Device URI                        Model                 
  --------------------------------  ----------------------
  hp:/usb/DeskJet_3630_series?seri  HP DeskJet 3630 series
  al=CN86M6H7CG0658                                       
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Type: Printer
Device URI: hp:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658
error: Unable to communicate with device (code=12): hp:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658
error: Device not found
error: Communication status: Failed
Type: Unknown
Device URI: implicitclass://DeskJet_3630_series_CN86M6H7CG0658_/
--------------
| PERMISSION |
--------------
USB             DeskJet_3630                   Required        -        -        OK       Node:'/dev/bus/usb/003/002' Perm:'  root  lp rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libusb-0.1-4' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 15
Total Warnings: 0
Done.
f@f-All-Series:~$

Hors ligne

#2 Le 18/01/2021, à 12:22

xubu1957

Re : imprimante et scanner ne fonctionnent pas

Bonjour,

Comme demandé dans le premier message du tutoriel Retour utilisable de commande

Pour ajouter toi-même les balises code à ton précédent message #1 :

  • Cliquer sur  le lien « Modifier » en bas à droite du message

  • Sélectionner le texte

  • Cliquer sur le <> de l'éditeur de message

moko138 a écrit :

1) Les balises-code sont les < > (crochets bleus) de la barre de mise en forme.

1578811399.jpg

/!\  Si vous avez plusieurs retours à donner, séparez-les bien (toujours pour la lisibilité) :

comme
cela.
f@f-All-Series:~$  cat /etc/lsb-release && uname -ir && groups && lsusb
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04.1 LTS"
5.4.0-62-generic x86_64
f adm cdrom sudo dip plugdev lpadmin sambashare
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 003: ID 0458:0186 KYE Systems Corp. (Mouse Systems) Genius DX-120 Mouse
Bus 005 Device 002: ID 04d9:1503 Holtek Semiconductor, Inc. Keyboard
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 03f0:e311 HP, Inc DeskJet 3630 series
f@f-All-Series:~$  dpkg -l | grep hplip
ii  hplip                                      3.20.3+dfsg0-2                                      amd64        HP Linux Printing and Imaging System (HPLIP)
ii  hplip-data                                 3.20.3+dfsg0-2                                      all          HP Linux Printing and Imaging - data files
ii  hplip-gui                                  3.20.3+dfsg0-2                                      all          HP Linux Printing and Imaging - GUI utilities (Qt-based)
f@f-All-Series:~$
f@f-All-Series:~$ hp-check
Saving output in log file: /home/f/hp-check.log

HP Linux Imaging and Printing System (ver. 3.20.3)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.                                   
2. Run-time check mode (-r or --run): Use this mode to determine if a distro   
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                     
3. Both compile- and run-time check mode (-b or --both) (Default): This mode   
will check both of the above cases (both compile- and run-time dependencies).   

Check types:                                                                   
a. EXTERNALDEP - External Dependencies                                         
b. GENERALDEP - General Dependencies (required both at compile and run time)   
c. COMPILEDEP - Compile time Dependencies                                       
d. [All are run-time checks]                                                   
PYEXT SCANCONF QUEUES PERMISSION                                               

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: ubuntu-20.04 version is not supported. Using ubuntu-19.10 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

Kernel: 5.4.0-62-generic #70-Ubuntu SMP Tue Jan 12 12:45:47 UTC 2021 GNU/Linux
Host: f-All-Series
Proc: 5.4.0-62-generic #70-Ubuntu SMP Tue Jan 12 12:45:47 UTC 2021 GNU/Linux
Distribution: ubuntu 20.04
Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.20.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro  20.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.20.3

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.3
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/simple-scan %SANE_URI%

[fax]
email_address =
voice_phone =

[last_used]
device_uri = hp:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658
printer_name =
working_dir = .

[polling]
device_list =
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 0

[upgrade]
last_upgraded_time = 1537251411
notify_upgrade = false
pending_upgrade_time = 0

[installation]
date_time = 01/18/21 11:06:53
version = 3.20.3


<Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

error: cups          CUPS - Common Unix Printing System                           REQUIRED        1.1             -               INCOMPAT   'CUPS may not be installed or not running'
gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.50            OK         -
error: xsane         xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             -               MISSING    'xsane needs to be installed'
scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.29          OK         -
error: dbus          DBus - Message bus system                                    REQUIRED        -               1.12.16         MISSING    'DBUS may not be installed or not running'
policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -

------------------------
| General Dependencies |
------------------------

error: libjpeg       libjpeg - JPEG library                                       REQUIRED        -               -               MISSING    'libjpeg needs to be installed'
error: cups-devel    CUPS devel- Common Unix Printing System development files    REQUIRED        -               -               MISSING    'cups-devel needs to be installed'
error: cups-image    CUPS image - CUPS image development files                    REQUIRED        -               -               MISSING    'cups-image needs to be installed'
libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.31'         OK         -
error: libusb        libusb - USB library                                         REQUIRED        -               1.0             MISSING    'libusb needs to be installed'
sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
error: sane-devel    SANE - Scanning library development files                    REQUIRED        -               -               MISSING    'sane-devel needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           -               MISSING    'libnetsnmp-devel needs to be installed'
error: libcrypto     libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           MISSING    'libcrypto needs to be installed'
python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.8.5           OK         -
python3-notify2      Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'
python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.16          OK         -
python3-xml          Python XML libraries                                         REQUIRED        -               2.2.9           OK         -
error: python3-devel Python devel - Python development files                      REQUIRED        2.2             3.8.5           MISSING    'python3-devel needs to be installed'
python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               7.0.0           OK         -
python3-reportlab    Reportlab - PDF library for Python                           OPTIONAL        2.0             3.5.34          OK         -

--------------
| COMPILEDEP |
--------------

error: libtool       libtool - Library building support services                  REQUIRED        -               -               MISSING    'libtool needs to be installed'
gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               9.3.0           OK         -
make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.2.1           OK         -

---------------------
| Python Extentions |
---------------------

cupsext              CUPS-Extension                                               REQUIRED        -               3.20.3          OK         -
hpmudext             IO-Extension                                                 REQUIRED        -               3.20.3          OK         -

----------------------
| Scan Configuration |
----------------------

'/etc/sane.d/dll.d/hpaio' not found.
hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.20.3          OK         'hpaio found in /etc/sane.d/dll.conf'
scanext              Scan-SANE-Extension                                          REQUIRED        -               3.20.3          OK         -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `escl:http://127.0.0.1:60000' is a ESCL DeskJet 3630 series [CN86M6H7CG0658] flatbed scanner
device `hpaio:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658' is a Hewlett-Packard DeskJet_3630_series all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI                        Model                 
  --------------------------------  ----------------------
  hp:/usb/DeskJet_3630_series?seri  HP DeskJet 3630 series
  al=CN86M6H7CG0658                                       

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Type: Printer
Device URI: hp:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658
error: Unable to communicate with device (code=12): hp:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658
error: Device not found
error: Communication status: Failed

Type: Unknown
Device URI: implicitclass://DeskJet_3630_series_CN86M6H7CG0658_/

--------------
| PERMISSION |
--------------

USB             DeskJet_3630                   Required        -        -        OK       Node:'/dev/bus/usb/003/002' Perm:'  root  lp rw- rw- rw- rw- r--'

-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libusb-0.1-4' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible

Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible

Total Errors: 15
Total Warnings: 0

Done.
f@f-All-Series:~$
f@f-All-Series:~$  dpkg -l | grep hplip
ii  hplip                                      3.20.3+dfsg0-2                                      amd64        HP Linux Printing and Imaging System (HPLIP)
ii  hplip-data                                 3.20.3+dfsg0-2                                      all          HP Linux Printing and Imaging - data files
ii  hplip-gui                                  3.20.3+dfsg0-2                                      all          HP Linux Printing and Imaging - GUI utilities (Qt-based)
f@f-All-Series:~$
f@f-All-Series:~$ hp-check
Saving output in log file: /home/f/hp-check.log

HP Linux Imaging and Printing System (ver. 3.20.3)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.                                   
2. Run-time check mode (-r or --run): Use this mode to determine if a distro   
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                     
3. Both compile- and run-time check mode (-b or --both) (Default): This mode   
will check both of the above cases (both compile- and run-time dependencies).   

Check types:                                                                   
a. EXTERNALDEP - External Dependencies                                         
b. GENERALDEP - General Dependencies (required both at compile and run time)   
c. COMPILEDEP - Compile time Dependencies                                       
d. [All are run-time checks]                                                   
PYEXT SCANCONF QUEUES PERMISSION                                               

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: ubuntu-20.04 version is not supported. Using ubuntu-19.10 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.4.0-62-generic #70-Ubuntu SMP Tue Jan 12 12:45:47 UTC 2021 GNU/Linux
Host: f-All-Series
Proc: 5.4.0-62-generic #70-Ubuntu SMP Tue Jan 12 12:45:47 UTC 2021 GNU/Linux
Distribution: ubuntu 20.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro  20.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.
[hplip]
version=3.20.3
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.3
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/simple-scan %SANE_URI%

[fax]
email_address =
voice_phone =

[last_used]
device_uri = hp:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658
printer_name =
working_dir = .

[polling]
device_list =
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 0

[upgrade]
last_upgraded_time = 1537251411
notify_upgrade = false
pending_upgrade_time = 0

[installation]
date_time = 01/18/21 11:06:53
version = 3.20.3


<Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

error: cups          CUPS - Common Unix Printing System                           REQUIRED        1.1             -               INCOMPAT   'CUPS may not be installed or not running'
gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.50            OK         -
error: xsane         xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             -               MISSING    'xsane needs to be installed'
scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.29          OK         -
error: dbus          DBus - Message bus system                                    REQUIRED        -               1.12.16         MISSING    'DBUS may not be installed or not running'
policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -

------------------------
| General Dependencies |
------------------------

error: libjpeg       libjpeg - JPEG library                                       REQUIRED        -               -               MISSING    'libjpeg needs to be installed'
error: cups-devel    CUPS devel- Common Unix Printing System development files    REQUIRED        -               -               MISSING    'cups-devel needs to be installed'
error: cups-image    CUPS image - CUPS image development files                    REQUIRED        -               -               MISSING    'cups-image needs to be installed'
libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.31'         OK         -
error: libusb        libusb - USB library                                         REQUIRED        -               1.0             MISSING    'libusb needs to be installed'
sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
error: sane-devel    SANE - Scanning library development files                    REQUIRED        -               -               MISSING    'sane-devel needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           -               MISSING    'libnetsnmp-devel needs to be installed'
error: libcrypto     libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           MISSING    'libcrypto needs to be installed'
python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.8.5           OK         -
python3-notify2      Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'
python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.16          OK         -
python3-xml          Python XML libraries                                         REQUIRED        -               2.2.9           OK         -
error: python3-devel Python devel - Python development files                      REQUIRED        2.2             3.8.5           MISSING    'python3-devel needs to be installed'
python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               7.0.0           OK         -
python3-reportlab    Reportlab - PDF library for Python                           OPTIONAL        2.0             3.5.34          OK         -

--------------
| COMPILEDEP |
--------------

error: libtool       libtool - Library building support services                  REQUIRED        -               -               MISSING    'libtool needs to be installed'
gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               9.3.0           OK         -
make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.2.1           OK         -

---------------------
| Python Extentions |
---------------------

cupsext              CUPS-Extension                                               REQUIRED        -               3.20.3          OK         -
hpmudext             IO-Extension                                                 REQUIRED        -               3.20.3          OK         -

----------------------
| Scan Configuration |
----------------------

'/etc/sane.d/dll.d/hpaio' not found.
hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.20.3          OK         'hpaio found in /etc/sane.d/dll.conf'
scanext              Scan-SANE-Extension                                          REQUIRED        -               3.20.3          OK         -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `escl:http://127.0.0.1:60000' is a ESCL DeskJet 3630 series [CN86M6H7CG0658] flatbed scanner
device `hpaio:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658' is a Hewlett-Packard DeskJet_3630_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
  Device URI                        Model                 
  --------------------------------  ----------------------
  hp:/usb/DeskJet_3630_series?seri  HP DeskJet 3630 series
  al=CN86M6H7CG0658                                       
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Type: Printer
Device URI: hp:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658
error: Unable to communicate with device (code=12): hp:/usb/DeskJet_3630_series?serial=CN86M6H7CG0658
error: Device not found
error: Communication status: Failed
Type: Unknown
Device URI: implicitclass://DeskJet_3630_series_CN86M6H7CG0658_/
--------------
| PERMISSION |
--------------
USB             DeskJet_3630                   Required        -        -        OK       Node:'/dev/bus/usb/003/002' Perm:'  root  lp rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libusb-0.1-4' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 15
Total Warnings: 0
Done.
f@f-All-Series:~$

_ _ _

Dans le tutoriel épinglé, sylvain3800 a écrit :

I ] Le Titre du message

Cela parait bête, mais si dans le titre la marque et le modèle de l'imprimante pouvait être écrit cela serait déjà super utile pour les aidants, qui peuvent déjà se faire une première idée des pilotes qu'il te faut et de la procédure qu'il te faudra suivre pour les installer au besoin .
Bon la plupart du temps ces infos sont données ,,,, mais des fois ... non ... c'est pour cela je précise.

Dernière modification par xubu1957 (Le 18/01/2021, à 12:34)


Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Résolu] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci.                   Membre de Linux-Azur

Hors ligne

#3 Le 18/01/2021, à 19:14

Tartampion35

Re : imprimante et scanner ne fonctionnent pas

Il s'agit d'une HP3630 tout-en-un.
Je ne comprends pas grand chose à votre réponse. Si vous aviez encore un moment à me consacrer, merci beaucoup de m'expliquer ce que je dois faire.

Hors ligne

#4 Le 18/01/2021, à 19:24

xubu1957

Re : imprimante et scanner ne fonctionnent pas

Voir les règles du forum pour la présentation des retours dans ton message #1 > balises BB code

Balise CODE :

C'est la balise à utiliser pour donner de longs messages d'erreurs, des contenus de fichiers de configuration, des commandes à taper, etc … Elle permet des messages plus "compacts", et est moins ambiguë que d'autres polices sur certains caractères.

_ _ _

Comme c'est une version 20.04, regarde la Doc > /hplip#erreur_d_impression_via_usb_ubuntu_20.04.1  au § 9.1


Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Résolu] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci.                   Membre de Linux-Azur

Hors ligne