Pages : 1
#1 Le 16/11/2014, à 12:02
- moreje
[HPLIP] communication error 5012
Bonjour,
je viens d'acheter un multionctions HP 5525 wifi.
je suis sous Ubuntu 14.04 et HPLIP 3.14.10 (installé manuellement).
l'installation de l'imprimante a nécessité que je définisse manuellement l'IP car HPLIP ne la trouvait pas.
Ensuite, l'installation semble s'etre bien passée.
Sauf que j'ai pas mal de soucis d'impression.
dans la plus grande partie des cas, le print job commence, la fauille se charge.....puis au milieu de la tache, ça bloque...
au bout de quelques instant j'ai une "communication error 5012" et je suis obligé d'annuler le job
la feuille s'ejecte avec juste quelques % d'imprimés....
j'ai tenté de réinstaller HPLIP: probleme persistant.
Des idées?
ci dessous l'output du hp-check
Merci
J.
HP Linux Imaging and Printing System (ver. 3.14.10)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball
(.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb,
.rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to
successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the
above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 GNU/Linux
Host: jerome-PC
Proc: 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 GNU/Linux
Distribution: ubuntu 14.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.14.10
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 14.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.14.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.14.10
html=/usr/share/doc/hplip-3.14.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.14.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: Aucun fichier ou dossier de ce type
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1416139400
pending_upgrade_time = 0
latest_available_version = 3.14.10
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/net/Photosmart_5520_series?ip=192.168.0.33"
printer_name = Photosmart_5520
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 16/11/2014 13:22:23
version = 3.14.10
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
policykit Admin-Policy-framework OPTIONAL - 0.105 OK -
gs Ghostscript REQUIRED 7.05 9.10 OK -
network Network-wget OPTIONAL - 1.15 OK -
scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
dbus DBus REQUIRED - 1.6.18 OK -
cups CUPS REQUIRED 1.1 1.7.2 OK 'CUPS Scheduler is running'
xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0 3.0 OK -
libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.10.4 OK -
libjpeg JPEG-Lib REQUIRED - - OK -
libpthread POSIX-Threads-Lib REQUIRED - 2.19 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK -
python-devel Python-SDK REQUIRED 2.2 2.7.6 OK -
pyqt4 Python-Qt4 REQUIRED 4.0 4.10.4 OK -
cups-devel CUPS-SDK REQUIRED - 1.7.2 OK -
sane-devel SANE-SDK REQUIRED - 1.0.23 OK -
libusb USB-Lib REQUIRED - 1.0 OK -
sane Scan-Lib REQUIRED - 1.0.23 OK -
cups-image CUPS-Image-Lib REQUIRED - 1.7.2 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.7.2 OK -
python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL - - OK -
------------------------------
| Compile Time Dependencies |
------------------------------
gcc gcc-Compiler REQUIRED - 4.8.2 OK -
libtool Build-tools REQUIRED - 2.4.2 OK -
make GNU-Build-tools REQUIRED 3.0 3.81 OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED - 3.14.10 OK -
pcardext PhotoCard-Extension REQUIRED - 3.14.10 OK -
hpmudext IO-Extension REQUIRED - 3.14.10 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.14.10 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.14.10 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/net/Photosmart_5520_series?ip=192.168.0.33' is a Hewlett-Packard Photosmart_5520_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Photosmart_5520
---------------
Type: Printer
Device URI: hp:/net/Photosmart_5520_series?ip=192.168.0.33
PPD: /etc/cups/ppd/Photosmart_5520.ppd
PPD Description: HP Photosmart 5520 Series, hpcups 3.14.10
Printer Rendering completedtosmart_5520 disabled since dim. 16 nov. 2014 13:12:21 CET -
Communication status: Good
--------------
| PERMISSION |
--------------
No errors or warnings.
Done.
Dernière modification par moreje (Le 16/11/2014, à 13:23)
***************************
PC NUC Intel I5 - 12 Go RAM
Ubuntu 22.04 x64
+++++++++++++++++
Hors ligne
#2 Le 10/01/2015, à 06:38
- agarwood
Re : [HPLIP] communication error 5012
salut,
je suis aussi dans ce shmilbligue...
Mon avatar est un flacon d'huile d'agarwood.
Hors ligne
#3 Le 10/01/2015, à 11:58
- moreje
Re : [HPLIP] communication error 5012
alors, je ne sais pas si c'est ton cas, mais pour moi, le problème vient de l'imprimante qui n'arrive pas à conserver une connexion wifi stable sur la freebox V6 si le protocole est en Wifi N.
j'ai été obligé de downgrader mon reseau complet en B/G pour que ça fonctionne.
j'ai tenté de forcer l'imprimante à se connecter en B/G, mais ça continue à être instable.
Pour l'instant, je n'ai pas trouvé de solution satisfaisante pour rester en Wifi N
***************************
PC NUC Intel I5 - 12 Go RAM
Ubuntu 22.04 x64
+++++++++++++++++
Hors ligne
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