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Fatinalas

[Résolu] Port USB qui fonctionnent une fois sur deux

Bonjour,

J'ai actuellement un soucis assez gênant. En effet, j'ai récemment dû acheter un nouveau pc portable, et après l'achat j'ai voulu remettre mon petit dual-boot, Xubuntu/Windows, l'un pour le jeu, et le l'autre, pour le reste.
Tout fonctionnait bien, jusqu'à ce que je me heurte à un petit soucis : une fois sur deux/trois (disons que ça dépends des jours), en lançant ma session Xubuntu, j'ai un problème avec mes ports usb : j'ai beau brancher tout ce que je veux dessus, rien n'est reconnu, tout du moins, rien n'est fonctionnel, HDD/périphérique de stockage autre non reconnus, souris USB sans-fil qui ne reçoit pas de signal de la part de adaptateur branché au pc, même la webcam intégrée apparemment en USB (?!) ne fonctionne pas. J'ai n'ai cependant aucun problème sous Windows.

Mon pc :
Asus X751LD > http://www.asus.com/fr/Notebooks_Ultrabooks/X751LD/
(3ports USB 3.0 sur le coté)
L'OS en question > Xubuntu 14.04

uname -a

Linux AsusX751LD 3.13.0-51-generic #84-Ubuntu SMP Wed Apr 15 12:08:34 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

Quand le soucis arrive :

lsusb

Bus 001 Device 002: ID 8087:8000 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

dmesg | grep -i usb

[    0.481858] ACPI: bus type USB registered
[    0.481876] usbcore: registered new interface driver usbfs
[    0.481885] usbcore: registered new interface driver hub
[    0.481919] usbcore: registered new device driver usb
[    1.317670] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[    1.317814] ehci-pci 0000:00:1d.0: new USB bus registered, assigned bus number 1
[    1.333247] ehci-pci 0000:00:1d.0: USB 2.0 started, EHCI 1.00
[    1.333365] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[    1.333369] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.333371] usb usb1: Product: EHCI Host Controller
[    1.333373] usb usb1: Manufacturer: Linux 3.13.0-51-generic ehci_hcd
[    1.333375] usb usb1: SerialNumber: 0000:00:1d.0
[    1.333848] hub 1-0:1.0: USB hub found
[    1.334067] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[    1.334084] uhci_hcd: USB Universal Host Controller Interface driver
[    1.334238] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 2
[    1.334463] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
[    1.334466] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.334467] usb usb2: Product: xHCI Host Controller
[    1.334469] usb usb2: Manufacturer: Linux 3.13.0-51-generic xhci_hcd
[    1.334471] usb usb2: SerialNumber: 0000:00:14.0
[    1.334590] hub 2-0:1.0: USB hub found
[    1.337662] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 3
[    1.337697] usb usb3: New USB device found, idVendor=1d6b, idProduct=0003
[    1.337699] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.337701] usb usb3: Product: xHCI Host Controller
[    1.337702] usb usb3: Manufacturer: Linux 3.13.0-51-generic xhci_hcd
[    1.337704] usb usb3: SerialNumber: 0000:00:14.0
[    1.337797] hub 3-0:1.0: USB hub found
[    1.645068] usb 1-1: new high-speed USB device number 2 using ehci-pci
[    1.777307] usb 1-1: New USB device found, idVendor=8087, idProduct=8000
[    1.777310] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    1.777703] hub 1-1:1.0: USB hub found
[    1.944909] usb 2-1: new full-speed USB device number 2 using xhci_hcd
[    1.962807] usb 2-1: New USB device found, idVendor=3938, idProduct=1031
[    1.962812] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    1.962814] usb 2-1: Product: 2.4G Wireless Mouse
[    1.962816] usb 2-1: Manufacturer: MOSART Semi.
[    1.969144] usbcore: registered new interface driver usbhid
[    1.969146] usbhid: USB HID core driver
[    1.970836] input: MOSART Semi. 2.4G Wireless Mouse as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/input/input12
[    1.970979] hid-generic 0003:3938:1031.0001: input,hiddev0,hidraw0: USB HID v1.10 Mouse [MOSART Semi. 2.4G Wireless Mouse] on usb-0000:00:14.0-1/input0
[    2.128787] usb 2-6: new high-speed USB device number 3 using xhci_hcd
[    2.167500] usb 2-6: New USB device found, idVendor=0bda, idProduct=57bc
[    2.167506] usb 2-6: New USB device strings: Mfr=3, Product=1, SerialNumber=2
[    2.167509] usb 2-6: Product: USB Camera
[    2.167512] usb 2-6: Manufacturer: 04081-00092200EACJJ7
[    2.167516] usb 2-6: SerialNumber: 200901010001
[    2.280666] usb 2-7: new full-speed USB device number 4 using xhci_hcd
[    2.297886] usb 2-7: New USB device found, idVendor=13d3, idProduct=3408
[    2.297890] usb 2-7: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[   12.634670] usbcore: registered new interface driver btusb
[   12.848197] usb 2-7: USB disconnect, device number 4
[   12.848210] usbcore: registered new interface driver ath3k
[   13.026676] uvcvideo: Found UVC 1.00 device USB Camera (0bda:57bc)
[   13.032647] input: USB Camera as /devices/pci0000:00/0000:00:14.0/usb2/2-6/2-6:1.0/input/input13
[   13.032723] usbcore: registered new interface driver uvcvideo
[   13.032724] USB Video Class driver (1.1.1)
[   13.117417] usb 2-7: new full-speed USB device number 5 using xhci_hcd
[   18.114119] WARNING: CPU: 3 PID: 0 at /build/buildd/linux-3.13.0/drivers/usb/host/xhci-ring.c:1581 handle_cmd_completion+0xe36/0xe40()
[   18.114121] Modules linked in: bnep rfcomm arc4 binfmt_misc ath9k ath9k_common ath9k_hw ath mac80211 nouveau snd_hda_codec_hdmi ttm rtsx_pci_ms snd_hda_codec_realtek memstick cfg80211 asus_nb_wmi asus_wmi sparse_keymap mxm_wmi uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core joydev videodev intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd serio_raw snd_seq_midi snd_hda_intel snd_hda_codec snd_seq_midi_event snd_rawmidi snd_hwdep parport_pc lpc_ich snd_pcm snd_seq ppdev mei_me shpchp mei snd_page_alloc snd_seq_device ath3k snd_timer btusb bluetooth i915 lp snd parport soundcore drm_kms_helper drm i2c_algo_bit wmi video mac_hid hid_generic usbhid hid rtsx_pci_sdmmc psmouse ahci r8169 libahci rtsx_pci mii
[   18.318014] usb 2-7: Device not responding to set address.
[   18.521863] usb 2-7: device not accepting address 5, error -71
[   19.453194] usb 2-1: USB disconnect, device number 2
[   19.521848] usb 2-6: USB disconnect, device number 3

Dernière modification par Fatinalas (Le 04/05/2015, à 19:08)

Robinwood

Re : [Résolu] Port USB qui fonctionnent une fois sur deux

Salut,
Tu peux essayer:

sudo update-usbids

(mise à jour identifiants usb)

sudo update-pciids

(mise à jour identifiants pci)
Voir si cela résout ton problème...

maman

Re : [Résolu] Port USB qui fonctionnent une fois sur deux

salut,
tu as ce problème si tu es branché sur secteur ou sur batterie ou les 2?

@+

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Fatinalas

Re : [Résolu] Port USB qui fonctionnent une fois sur deux

J'ai fait les deux commandes Robinwood, et j'ai toujours le même soucis. Sinon quand je suis sur secteur et je fais un dmesg | grep -i usb, j'obtiens ça :

[    0.477997] ACPI: bus type USB registered
[    0.478016] usbcore: registered new interface driver usbfs
[    0.478026] usbcore: registered new interface driver hub
[    0.478060] usbcore: registered new device driver usb
[    1.313455] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[    1.313588] ehci-pci 0000:00:1d.0: new USB bus registered, assigned bus number 1
[    1.329399] ehci-pci 0000:00:1d.0: USB 2.0 started, EHCI 1.00
[    1.329540] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[    1.329543] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.329545] usb usb1: Product: EHCI Host Controller
[    1.329547] usb usb1: Manufacturer: Linux 3.13.0-51-generic ehci_hcd
[    1.329549] usb usb1: SerialNumber: 0000:00:1d.0
[    1.329714] hub 1-0:1.0: USB hub found
[    1.329899] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[    1.329916] uhci_hcd: USB Universal Host Controller Interface driver
[    1.330048] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 2
[    1.330247] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
[    1.330250] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.330252] usb usb2: Product: xHCI Host Controller
[    1.330254] usb usb2: Manufacturer: Linux 3.13.0-51-generic xhci_hcd
[    1.330256] usb usb2: SerialNumber: 0000:00:14.0
[    1.330386] hub 2-0:1.0: USB hub found
[    1.333525] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 3
[    1.333561] usb usb3: New USB device found, idVendor=1d6b, idProduct=0003
[    1.333563] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.333565] usb usb3: Product: xHCI Host Controller
[    1.333567] usb usb3: Manufacturer: Linux 3.13.0-51-generic xhci_hcd
[    1.333568] usb usb3: SerialNumber: 0000:00:14.0
[    1.333668] hub 3-0:1.0: USB hub found
[    1.641259] usb 1-1: new high-speed USB device number 2 using ehci-pci
[    1.773454] usb 1-1: New USB device found, idVendor=8087, idProduct=8000
[    1.773459] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    1.773715] hub 1-1:1.0: USB hub found
[    1.941063] usb 2-1: new full-speed USB device number 2 using xhci_hcd
[    1.958919] usb 2-1: New USB device found, idVendor=3938, idProduct=1031
[    1.958924] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    1.958926] usb 2-1: Product: 2.4G Wireless Mouse
[    1.958928] usb 2-1: Manufacturer: MOSART Semi.
[    1.964788] usbcore: registered new interface driver usbhid
[    1.964790] usbhid: USB HID core driver
[    1.966310] input: MOSART Semi. 2.4G Wireless Mouse as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/input/input12
[    1.966451] hid-generic 0003:3938:1031.0001: input,hiddev0,hidraw0: USB HID v1.10 Mouse [MOSART Semi. 2.4G Wireless Mouse] on usb-0000:00:14.0-1/input0
[    2.124937] usb 2-6: new high-speed USB device number 3 using xhci_hcd
[    2.163746] usb 2-6: New USB device found, idVendor=0bda, idProduct=57bc
[    2.163751] usb 2-6: New USB device strings: Mfr=3, Product=1, SerialNumber=2
[    2.163753] usb 2-6: Product: USB Camera
[    2.163755] usb 2-6: Manufacturer: 04081-00092200EACJJ7
[    2.163757] usb 2-6: SerialNumber: 200901010001
[    2.276836] usb 2-7: new full-speed USB device number 4 using xhci_hcd
[    2.294036] usb 2-7: New USB device found, idVendor=13d3, idProduct=3408
[    2.294040] usb 2-7: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[   12.941193] usbcore: registered new interface driver btusb
[   13.154372] usbcore: registered new interface driver ath3k
[   13.154377] usb 2-7: USB disconnect, device number 4
[   13.296102] uvcvideo: Found UVC 1.00 device USB Camera (0bda:57bc)
[   13.302048] input: USB Camera as /devices/pci0000:00/0000:00:14.0/usb2/2-6/2-6:1.0/input/input13
[   13.302127] usbcore: registered new interface driver uvcvideo
[   13.302127] USB Video Class driver (1.1.1)
[   13.429361] usb 2-7: new full-speed USB device number 5 using xhci_hcd
[   18.426039] WARNING: CPU: 2 PID: 0 at /build/buildd/linux-3.13.0/drivers/usb/host/xhci-ring.c:1581 handle_cmd_completion+0xe36/0xe40()
[   18.426040] Modules linked in: bnep rfcomm binfmt_misc arc4 ath9k ath9k_common snd_hda_codec_realtek ath9k_hw snd_hda_codec_hdmi ath rtsx_pci_ms mac80211 memstick nouveau cfg80211 ttm asus_nb_wmi asus_wmi sparse_keymap mxm_wmi uvcvideo videobuf2_vmalloc videobuf2_memops joydev videobuf2_core videodev intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd serio_raw snd_hda_intel snd_hda_codec snd_hwdep ath3k btusb snd_pcm snd_seq_midi bluetooth snd_seq_midi_event snd_page_alloc snd_rawmidi lpc_ich snd_seq snd_seq_device shpchp snd_timer snd mei_me mei soundcore i915 wmi video drm_kms_helper drm i2c_algo_bit mac_hid parport_pc ppdev lp parport hid_generic usbhid hid rtsx_pci_sdmmc r8169 ahci mii libahci psmouse rtsx_pci
[   18.630142] usb 2-7: Device not responding to set address.
[   18.833807] usb 2-7: device not accepting address 5, error -71

Mais tout fonctionne quand même. J'ai essayé quelques petites manip glanés par ci par là sur le net, comme désactiver le bluetooth au démarrage ou la webcam intégré, ajouter "pci=nomsi,noaer" à /etc/default/grub... mais rien n'y fait

alca94

Re : [Résolu] Port USB qui fonctionnent une fois sur deux

Bonsoir
A tout hasard
"gestionnaires de paramètres" ----> Disques amovibles et médias ; est-ce que c'est coché comme il faut

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POUR METTRE LES RETOURS DU "TERMINAL"  voir les explications sur ce post
https://forum.ubuntu-fr.org/viewtopic.p … #p17345641

Fatinalas

Re : [Résolu] Port USB qui fonctionnent une fois sur deux

alaca94 > Pas de soucis à ce niveau là.

Alors, bonnes nouvelles, après quelques recherches, je suis allé faire un tour au niveau du BIOS pour changer les paramètres USB pour :
Legacy USB Support [Auto]
XHCI Pre-Boot Mode [Disabled]

J'ai ensuite reboot le pc sur Xubuntu trois/quatre fois, plus aucun soucis. J'espère que ce n'est pas un hasard. Dans le doute, je ne changerai le titre du topic en résolu que dans un ou deux jours si le problème ne resurgit pas.

Merci à vous