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#1 Le 31/12/2016, à 17:28

Spacepotatoes

Redmine ne démarre pas

Bonjour,
précision : je suis tout nouveau sur Ubuntu donc un bon gros noob ^

J'ai suivi les indications pour installer redmine sur le lien : https://www.redmine.org/projects/redmin … itolite%29

Lorsque je lance redmine sur 127.0.0.1/redmine sur mon navigateur il m'affiche :

"We're sorry, but something went wrong.

The issue has been logged for investigation. Please try again later.
Technical details for the administrator of this website
Error:
Web application could not be started
Error ID:
75249b67
Details:

Web application could not be started by the Phusion Passenger application server.

Please read the Passenger log file (search for the Error ID) to find the details of the error.

You can also get a detailed report to appear directly on this page, but for security reasons it is only provided if Phusion Passenger is run with environment set to development and/or with the friendly error pages option set to on.

For more information about configuring environment and friendly error pages, see:

    Nginx integration mode
    Apache integration mode
    Standalone mode"

Voici ce que je trouve dans le fichier error.log d'apache2 :

[ 2016-12-31 16:18:46.5263 8055/b517cb40 age/Cor/Con/CheckoutSession.cpp:285 ]: [Client 2-1] Cannot checkout session because a spawning error occurred. The identifier of the error is 1d3abef0. Please see earlier logs for details about the error.
App 8410 stdout: 
App 8410 stdout: 
[ 2016-12-31 16:21:42.8596 8055/b2ffdb40 age/Cor/App/Implementation.cpp:304 ]: Could not spawn process for application /opt/redmine/redmine: An error occurred while starting up the preloader.
  Error ID: 75249b67
  Error details saved to: /tmp/passenger-error-PsOB8I.html
  Message from application: 
[!] There was an error parsing `Gemfile`: 
[!] There was an error parsing `Gemfile`: You cannot specify the same gem twice with different version requirements.
You specified: redcarpet (~> 3.3.2) and redcarpet (~> 3.1.2). Bundler cannot continue.

 #  from /opt/redmine/redmine-3.3.1/plugins/redmine_git_hosting/Gemfile:9
 #  -------------------------------------------
 #  gem 'gitlab-grack', git: '[url]https://github.com/jbox-web/grack.git[/url]', require: 'grack', branch: 'fix_rails4'
 >  gem 'redcarpet', '~> 3.1.2'
 #  
 #  -------------------------------------------
. Bundler cannot continue.

 #  from /opt/redmine/redmine-3.3.1/Gemfile:117
 #  -------------------------------------------
 #  Dir.glob File.expand_path("../plugins/*/{Gemfile,PluginGemfile}", __FILE__) do |file|
 >    eval_gemfile file
 #  end
 #  -------------------------------------------
 (Bundler::Dsl::DSLError)
  /opt/redmine/.rvm/gems/ruby-2.1.4/gems/bundler-1.13.7/lib/bundler/dsl.rb:103:in `gem'
  /opt/redmine/redmine-3.3.1/plugins/redmine_git_hosting/Gemfile:9:in `eval_gemfile'
  /opt/redmine/.rvm/gems/ruby-2.1.4/gems/bundler-1.13.7/lib/bundler/dsl.rb:41:in `instance_eval'
  /opt/redmine/.rvm/gems/ruby-2.1.4/gems/bundler-1.13.7/lib/bundler/dsl.rb:41:in `eval_gemfile'
  /opt/redmine/redmine-3.3.1/Gemfile:117:in `block in eval_gemfile'
  /opt/redmine/redmine-3.3.1/Gemfile:116:in `glob'
  /opt/redmine/redmine-3.3.1/Gemfile:116:in `eval_gemfile'
  /opt/redmine/.rvm/gems/ruby-2.1.4/gems/bundler-1.13.7/lib/bundler/dsl.rb:41:in `instance_eval'
  /opt/redmine/.rvm/gems/ruby-2.1.4/gems/bundler-1.13.7/lib/bundler/dsl.rb:41:in `eval_gemfile'
  /opt/redmine/.rvm/gems/ruby-2.1.4/gems/bundler-1.13.7/lib/bundler/dsl.rb:11:in `evaluate'
  /opt/redmine/.rvm/gems/ruby-2.1.4/gems/bundler-1.13.7/lib/bundler/definition.rb:33:in `build'
  /opt/redmine/.rvm/gems/ruby-2.1.4/gems/bundler-1.13.7/lib/bundler.rb:127:in `definition'
  /opt/redmine/.rvm/gems/ruby-2.1.4/gems/bundler-1.13.7/lib/bundler.rb:93:in `setup'
  /opt/redmine/.rvm/gems/ruby-2.1.4/gems/bundler-1.13.7/lib/bundler/setup.rb:20:in `<top (required)>'
  /opt/redmine/.rvm/rubies/ruby-2.1.4/lib/ruby/site_ruby/2.1.0/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/redmine/.rvm/rubies/ruby-2.1.4/lib/ruby/site_ruby/2.1.0/rubygems/core_ext/kernel_require.rb:55:in `require'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/loader_shared_helpers.rb:430:in `activate_gem'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/loader_shared_helpers.rb:297:in `block in run_load_path_setup_code'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/loader_shared_helpers.rb:435:in `running_bundler'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/loader_shared_helpers.rb:296:in `run_load_path_setup_code'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:100:in `preload_app'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:156:in `<module:App>'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:30:in `<module:PhusionPassenger>'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:29:in `<main>'


[ 2016-12-31 16:21:42.8649 8055/b59feb40 age/Cor/Con/CheckoutSession.cpp:285 ]: [Client 1-2] Cannot checkout session because a spawning error occurred. The identifier of the error is 75249b67. Please see earlier logs for details about the error.

Ca fait une semaine que j'essaye d'installer redmine et je bloque sur ce coup là.... d'avance merci pour l'aide apportée smile

Modération : veuillez utiliser les balises code pour les retours de commande. EXplications ici. Merci.

Dernière modification par Ayral (Le 31/12/2016, à 17:43)

Hors ligne

#2 Le 01/01/2017, à 10:22

J5012

Re : Redmine ne démarre pas

tu as suivi le tuto pour installer redmine seul ? ou tu as tout installé → ca fait beaucoup de choses susceptibles de rater ...

redmine peut fonctionner seul sans apache2 ...

l'erreur phusion laisse penser que tu as suivi le tuto pour tout installer ...

Hors ligne

#3 Le 01/01/2017, à 12:06

Spacepotatoes

Re : Redmine ne démarre pas

J'ai suivi le tuto pour tout installer en effet. Je ne savais pas que redmine pouvait fonctionner seul.
Du coup ? Je desinstalle tout et je réinstalle juste redmine ?

Hors ligne

#4 Le 01/01/2017, à 23:40

Spacepotatoes

Re : Redmine ne démarre pas

Up ? Quelqu'un pour m'aider ? Merci d'avance

Hors ligne

#5 Le 02/01/2017, à 20:18

J5012

Re : Redmine ne démarre pas

Hors ligne