#1 Le 25/11/2017, à 18:33
- mélinda78
Problème d'installation imprimante HP Envy photo 6220
Bonjour à tous,
Voici quelques temps, j'ai acheté une imprimante HP Envy photo 6220. Pour la faire fonctionner, j'ai dû réinstaller mon ordinateur je suis donc sous: Linux version 4.13.0-16-generic (buildd@lcy01-02) (gcc version 7.2.0 (Ubuntu 7.2.0-8ubuntu2)) #19-Ubuntu SMP Wed Oct 11 18:35:14 UTC 2017
Cette imprimante est reliée à la livebox par wifi, je peux lancer une impression depuis mon portable mais elle n'est pas réellement installée donc je ne peut rien scanner!
La commande hp-setup s'achève par:
error: No devices found on bus: net (si connectés par usb)
ou
error: HPLIP cannot detect printers in your network. This may be due to existing firewall settings blocking the required ports.
When you are in a trusted network environment, you may open the ports for network services like mdns and slp in the firewall. For detailed steps follow the link. (si connecté par wifi)
J'ai ouvert le pare feu selon les conseils donnés sur le forum mais la réponse est toujours la même...
Je suis à court d'idées et de temps, cet outil m'est indispensable dans mon travail.
Je vous remercie par avance pour les conseils
mélind@
Voici ce donne la commande hp-check (c'est un peu long et je m'en excuse..)
Saving output in log file: /home/melinda/hp-check.log
HP Linux Imaging and Printing System (ver. 3.17.7)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: 12-17.10 version is not supported. Using 12-17.04 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 4.13.0-16-generic #19-Ubuntu SMP Wed Oct 11 18:35:14 UTC 2017 GNU/Linux
Host: melinda-Easynote-TE69BM
Proc: 4.13.0-16-generic #19-Ubuntu SMP Wed Oct 11 18:35:14 UTC 2017 GNU/Linux
Distribution: 12 17.10
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.17.7
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 12 distro 17.10 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.17.7
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.17.7
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 11/25/17 16:23:54
version = 3.17.7
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.21 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
error: dbus DBus - Message bus system REQUIRED - 1.10.22 MISSING 'DBUS may not be installed or not running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.19.1 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -
------------------------
| General Dependencies |
------------------------
error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
error: libpthread libpthread - POSIX threads library REQUIRED - b'2.26' MISSING 'libpthread needs to be installed'
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 MISSING 'libcrypto needs to be installed'
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.6.3 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.4 OK -
python3-xml Python XML libraries REQUIRED - 2.2.3 OK -
error: python3-devel Python devel - Python development files REQUIRED 2.2 3.6.3 MISSING 'python3-devel needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
error: gcc gcc - GNU Project C and C++ Compiler REQUIRED - - MISSING 'gcc needs to be installed'
error: make make - GNU make utility to maintain groups of programs REQUIRED 3.0 - MISSING 'make needs to be installed'
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.17.7 OK -
hpmudext IO-Extension REQUIRED - 3.17.7 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.17.7 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.17.7 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_ENVY_Photo_6200_series_0B6011_
---------------------------------
Type: Unknown
Device URI: ipps://HP9457A50B6011.local:631/ipp/print
PPD: /etc/cups/ppd/HP_ENVY_Photo_6200_series_0B6011_.ppd
warning: Failed to read /etc/cups/ppd/HP_ENVY_Photo_6200_series_0B6011_.ppd ppd file
PPD Description:
Printer status: printer HP_ENVY_Photo_6200_series_0B6011_ is idle. enabled since sam. 25 nov. 2017 13:38:43 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
error: Unsupported model: ENVY_Photo_6200_series
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'build-essential' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
error: 'build-essential' package is missing/incompatible
error: 'build-essential' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 17
Total Warnings: 1
Done.
melinda@melinda-Easynote-TE69BM:~$ gksu hp-setup
/usr/share/themes/Ambiance/gtk-2.0/apps/mate-panel.rc:30: error: invalid string constant "murrine-scrollbar", expected valid string constant
Error copying '/home/melinda/.Xauthority' to '/tmp/libgksu-8aSjml': Aucun fichier ou dossier de ce typemelinda@melinda-Easynote-TE69BM:~$ hp-setup
HP Linux Imaging and Printing System (ver. 3.17.7)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp)
error: No devices found on bus: net
error: HPLIP cannot detect printers in your network. This may be due to existing firewall settings blocking the required ports.
When you are in a trusted network environment, you may open the ports for network services like mdns and slp in the firewall. For detailed steps follow the link.
http://hplipopensource.com/node/374
Done.
Hors ligne
#2 Le 25/11/2017, à 20:25
- kevlar
Re : Problème d'installation imprimante HP Envy photo 6220
Bonsoir.
1- réponse courte : ce ne serait pas plus simple de connecter l'imprimante en USB lors des scans ?
2- Réponse longue : pour compiler un programme, quel que soit le système, il faut installer les outils de compilation et les bibliothèques ("libraries" en anglais). Donc, commencer par installer les outils de développement, c-à-dire le compilateur GCC, les initools demandées par le HP-check, etc. Dans ces conditions, la compilation se fait "comme une fleur"', d'autant que le programme d'HP sait chercher lui-même les bibliothèques Mais je crains que ce ne soit pas très adapté si tu n'as pas l'habitude, donc j'insiste pour la solution n°1. Sinon, aller sur les pages d'aide d'Ubuntu.fr concernant la compilation et/ou le développement. Si un gentil membre veut bien indiquer la page ... je pense de plus que c'est plus facile à installer avec le logiciel Synaptic (si existe encore dans ta version d'Ubuntu) ou la ligne de commande (c'est à dire depuis le terminal avec la commande apt-get).
3- réponse possible : chercher sur Internet un paquet DEB compatible contenant cette version des drivers HP.
Bon courage, mais la solution "USB pour le scan" est tellement simple ...
Dernière modification par kevlar (Le 25/11/2017, à 20:27)
Hors ligne