#1 Le 24/01/2020, à 16:06
- heurtier
[résolu] HP 3630 difficile d'ouvrir simple scan
Bonjour
Depuis que j'ai installé x-sane pour scanner des diapos avec un EPSON perfection 3490 photo, simple scan ne s'ouvre plus ou seulement avec le terminal et met un temps fou à scanner avec une imprimante HP.
Je suis sur PC 18/04 64 bit
Merci
Dernière modification par Ayral (Le 17/03/2020, à 21:54)
Hors ligne
#2 Le 24/01/2020, à 16:09
- xubu1957
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Bonjour,
Lire et appliquer > Tuto : les Informations utiles à donner lorsque j'ai un problème.
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Résolu] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
En ligne
#3 Le 24/01/2020, à 16:15
- heurtier
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
rolland@rolland-desktop:~$ cat /etc/lsb-release && uname -i && groups && lsusb
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04.3 LTS"
x86_64
rolland adm cdrom sudo dip plugdev lpadmin sambashare
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 03f0:e311 Hewlett-Packard
Bus 001 Device 002: ID 046d:0829 Logitech, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 003: ID 046d:c045 Logitech, Inc. Optical Mouse
Bus 004 Device 002: ID 413c:2003 Dell Computer Corp. Keyboard
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 008 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
rolland@rolland-desktop:~$ dpkg -l | grep epson
rc imagescan 3.61.0-1epson4ubuntu18.04 amd64 next generation image acquisition utilities
rolland@rolland-desktop:~$ dpkg -l | grep hplip
ii hplip 3.17.10+repack0-5 amd64 HP Linux Printing and Imaging System (HPLIP)
ii hplip-data 3.17.10+repack0-5 all HP Linux Printing and Imaging - data files
rolland@rolland-desktop:~$ dpkg -l | grep cups
ii bluez-cups 5.48-0ubuntu3.2 amd64 Bluetooth printer driver for CUPS
ii cups 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - PPD/driver support, web interface
ii cups-browsed 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - cups-browsed
ii cups-bsd 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - BSD commands
ii cups-client 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - client programs (SysV)
ii cups-common 2.2.7-1ubuntu2.7 all Common UNIX Printing System(tm) - common files
ii cups-core-drivers 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - driverless printing
ii cups-daemon 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - daemon
ii cups-filters 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Main Package
ii cups-filters-core-drivers 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Driverless printing
ii cups-ipp-utils 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - IPP developer/admin utilities
ii cups-pk-helper 0.2.6-1ubuntu1.2 amd64 PolicyKit helper to configure cups with fine-grained privileges
ii cups-ppdc 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - PPD manipulation utilities
ii cups-server-common 2.2.7-1ubuntu2.7 all Common UNIX Printing System(tm) - server common files
ii libcups2:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - Core library
ii libcupscgi1:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - CGI library
ii libcupsfilters1:amd64 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Shared library
ii libcupsimage2:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - Raster image library
ii libcupsmime1:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - MIME library
ii libcupsppdc1:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - PPD manipulation library
ii printer-driver-hpcups 3.17.10+repack0-5 amd64 HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii python3-cups 1.9.73-2 amd64 Python3 bindings for CUPS
ii python3-cupshelpers 1.5.11-1ubuntu2 all Python utility modules around the CUPS printing system
rolland@rolland-desktop:~$ lpstat -t
scheduler is running
no system default destination
matériel pour DeskJet_3630 : hp:/usb/DeskJet_3630_series?serial=CN8AG7H69B0658
DeskJet_3630 accepte des requêtes depuis ven. 24 janv. 2020 11:48:04 CET
printer DeskJet_3630 is idle. enabled since ven. 24 janv. 2020 11:48:04 CET
rolland@rolland-desktop:~$ /usr/sbin/lpinfo -v
network ipps
file cups-brf:/
network http
network socket
network ipp
network https
direct hp:/usb/DeskJet_3630_series?serial=CN8AG7H69B0658
serial serial:/dev/ttyS0?baud=115200
network beh
network lpd
direct usb://HP/DeskJet%203630%20series?serial=CN8AG7H69B0658&interface=1
direct hpfax
rolland@rolland-desktop:~$ cat /var/log/cups/error_log
E [24/Jan/2020:10:53:03 +0100] [cups-deviced] PID 1923 (gutenprint52+usb) stopped with status 1!
E [24/Jan/2020:15:12:17 +0100] [cups-deviced] PID 8678 (gutenprint52+usb) stopped with status 1!
rolland@rolland-desktop:~$ dpkg -l | grep -v ^ii
Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
| État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé/W=attend-traitement-déclenchements
|/ Err?=(aucune)/besoin Réinstallation (État,Err: majuscule=mauvais)
||/ Nom Version Architecture Description
+++-=============================================-===============================================-============-===============================================================================
rc flashplugin-installer 32.0.0.314ubuntu0.18.04.1 amd64 Adobe Flash Player plugin installer
rc gimp-data 2.8.22-1 all Data files for GIMP
rc graphicsmagick 1.3.28-2ubuntu0.1 amd64 collection of image processing tools
rc imagescan 3.61.0-1epson4ubuntu18.04 amd64 next generation image acquisition utilities
rc libglade2-0:amd64 1:2.6.4-2 amd64 library to load .glade files at runtime
rc linux-image-4.15.0-47-generic 4.15.0-47.50 amd64 Signed kernel image generic
rc linux-image-4.15.0-48-generic 4.15.0-48.51 amd64 Signed kernel image generic
rc linux-image-4.15.0-50-generic 4.15.0-50.54 amd64 Signed kernel image generic
rc linux-image-4.15.0-51-generic 4.15.0-51.55 amd64 Signed kernel image generic
rc linux-image-4.15.0-52-generic 4.15.0-52.56 amd64 Signed kernel image generic
rc linux-image-4.15.0-54-generic 4.15.0-54.58 amd64 Signed kernel image generic
rc linux-image-4.15.0-55-generic 4.15.0-55.60 amd64 Signed kernel image generic
rc linux-image-4.15.0-58-generic 4.15.0-58.64 amd64 Signed kernel image generic
rc linux-image-4.15.0-60-generic 4.15.0-60.67 amd64 Signed kernel image generic
rc linux-image-4.15.0-62-generic 4.15.0-62.69 amd64 Signed kernel image generic
rc linux-image-4.15.0-64-generic 4.15.0-64.73 amd64 Signed kernel image generic
rc linux-image-4.15.0-65-generic 4.15.0-65.74 amd64 Signed kernel image generic
rc linux-image-4.15.0-66-generic 4.15.0-66.75 amd64 Signed kernel image generic
rc linux-image-4.15.0-69-generic 4.15.0-69.78 amd64 Signed kernel image generic
rc linux-image-4.15.0-70-generic 4.15.0-70.79 amd64 Signed kernel image generic
rc linux-modules-4.15.0-47-generic 4.15.0-47.50 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-48-generic 4.15.0-48.51 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-50-generic 4.15.0-50.54 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-51-generic 4.15.0-51.55 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-52-generic 4.15.0-52.56 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-54-generic 4.15.0-54.58 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-55-generic 4.15.0-55.60 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-58-generic 4.15.0-58.64 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-60-generic 4.15.0-60.67 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-62-generic 4.15.0-62.69 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-64-generic 4.15.0-64.73 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-65-generic 4.15.0-65.74 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-66-generic 4.15.0-66.75 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-69-generic 4.15.0-69.78 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-4.15.0-70-generic 4.15.0-70.79 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-47-generic 4.15.0-47.50 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-48-generic 4.15.0-48.51 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-50-generic 4.15.0-50.54 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-51-generic 4.15.0-51.55 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-52-generic 4.15.0-52.56 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-54-generic 4.15.0-54.58 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-55-generic 4.15.0-55.60 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-58-generic 4.15.0-58.64 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-60-generic 4.15.0-60.67 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-62-generic 4.15.0-62.69 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-64-generic 4.15.0-64.73 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-65-generic 4.15.0-65.74 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-66-generic 4.15.0-66.75 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-69-generic 4.15.0-69.78 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rc linux-modules-extra-4.15.0-70-generic 4.15.0-70.79 amd64 Linux kernel extra modules for version 4.15.0 on 64 bit x86 SMP
rolland@rolland-desktop:~$ dpkg -l | grep libsane
ii libsane:amd64 1.0.28+git20200114-bionic0 amd64 API library for scanners
ii libsane-common 1.0.28+git20200114-bionic0 all API library for scanners -- documentation and support files
ii libsane-extras:amd64 1.0.22.5 amd64 API library for scanners -- extra backends
ii libsane-extras-common 1.0.22.5 all API library for scanners -- documentation and support files
ii libsane-hpaio:amd64 3.17.10+repack0-5 amd64 HP SANE backend for multi-function peripherals
ii libsane1:amd64 1.0.28+git20200114-bionic0 amd64 API library for scanners [transitional package]
rolland@rolland-desktop:~$ sane-find-scanner
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
could not open USB device 0x1d6b/0x0001 at 007:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 006:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 005:001: Access denied (insufficient permissions)
found USB scanner (vendor=0x03f0 [HP], product=0xe311 [DeskJet 3630 series]) at libusb:001:005
could not open USB device 0x046d/0x0829 at 001:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x046d/0xc045 at 004:003: Access denied (insufficient permissions)
could not open USB device 0x413c/0x2003 at 004:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 003:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 009:001: Access denied (insufficient permissions)
could not open USB device 0x2109/0x3431 at 008:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 008:001: Access denied (insufficient permissions)
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.
rolland@rolland-desktop:~$ sudo sane-find-scanner
[sudo] Mot de passe de rolland :
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
found USB scanner (vendor=0x03f0 [HP], product=0xe311 [DeskJet 3630 series]) at libusb:001:005
could not fetch string descriptor: Pipe error
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
rolland@rolland-desktop:~$ scanimage -L
device `hpaio:/usb/DeskJet_3630_series?serial=CN8AG7H69B0658' is a Hewlett-Packard DeskJet_3630_series all-in-one
rolland@rolland-desktop:~$ ls /etc/sane.d/
abaton.conf dmc.conf leo.conf s9036.conf
agfafocus.conf epjitsu.conf lexmark.conf saned.conf
apple.conf epson2.conf ma1509.conf sceptre.conf
artec.conf epson.conf magicolor.conf sharp.conf
artec_eplus48u.conf epsonds.conf matsushita.conf sm3840.conf
avision.conf escl.conf microtek2.conf snapscan.conf
bh.conf fujitsu.conf microtek.conf sp15c.conf
canon630u.conf genesys.conf mustek.conf st400.conf
canon.conf geniusvp2.conf mustek_pp.conf stv680.conf
canon_dr.conf gphoto2.conf mustek_usb.conf tamarack.conf
canon_pp.conf gt68xx.conf nec.conf teco1.conf
cardscan.conf hp3900.conf net.conf teco2.conf
coolscan2.conf hp4200.conf p5.conf teco3.conf
coolscan3.conf hp5400.conf pie.conf test.conf
coolscan.conf hp.conf pieusb.conf u12.conf
dc210.conf hpsj5s.conf pixma.conf umax1220u.conf
dc240.conf hs2p.conf plustek.conf umax.conf
dc25.conf ibm.conf plustek_pp.conf umax_pp.conf
dell1600n_net.conf kodakaio.conf qcam.conf xerox_mfp.conf
dll.conf kodak.conf ricoh.conf
dll.d kvs1025.conf rts8891.conf
rolland@rolland-desktop:~$ cat /etc/sane.d/dll.conf
# dll.conf - Configuration file for the SANE dynamic backend loader
#
# Backends can also be enabled by configuration snippets under the dll.d/
# directory -- third party backends can drop their configuration file in
# this in this directory, named after the backend.
#
# The next line enables the network backend; comment it out if you don't
# need to use a remote SANE scanner over the network -- see sane-net(5)
# and saned(8) for details.
net
abaton
agfafocus
apple
artec
artec_eplus48u
as6e
avision
bh
canon
canon630u
canon_dr
#canon_pp
cardscan
coolscan
#coolscan2
coolscan3
#dc210
#dc240
#dc25
dell1600n_net
dmc
epjitsu
#epson
epson2
epsonds
escl
fujitsu
genesys
#gphoto2
gt68xx
hp
hp3500
hp3900
hp4200
hp5400
hp5590
hpljm1005
hpsj5s
hs2p
ibm
kodak
kodakaio
kvs1025
kvs20xx
kvs40xx
leo
lexmark
ma1509
magicolor
matsushita
microtek
microtek2
mustek
#mustek_pp
mustek_usb
mustek_usb2
nec
niash
#p5
pie
pieusb
pint
pixma
plustek
#plustek_pp
#pnm
qcam
ricoh
ricoh2
rts8891
s9036
sceptre
sharp
sm3600
sm3840
snapscan
sp15c
#st400
#stv680
tamarack
teco1
teco2
teco3
#test
u12
umax
umax1220u
#umax_pp
v4l
xerox_mfp
rolland@rolland-desktop:~$ ls /lib/udev/rules.d | grep libsane
60-libsane.rulesMerci
Hors ligne
#4 Le 24/01/2020, à 16:24
- xubu1957
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Le 20/02/2017, moko138 a écrit :
Pour supprimer tous ces fichiers de configuration devenus sans objets et marqués "rc", et uniquement ces fichiers,
exécute :dpkg -l | awk '/^rc/{print $2}' | xargs -r sudo dpkg -P
C'est toujours pour cet appareil > [ résolu]Pilotes pour Scan diapos et film ?
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Résolu] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
En ligne
#5 Le 25/01/2020, à 08:27
- xubu1957
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Bonjour,
Pour l'engin :
ID 03f0:e311 Hewlett-PackardTu peux fournir :
apt-cache policy system-config-printer?
Je pique dans > [Résolu]Problème imprimante qui ne scanne plus
Dernière modification par xubu1957 (Le 25/01/2020, à 08:28)
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Résolu] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
En ligne
#6 Le 25/01/2020, à 10:52
- heurtier
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Bonjour et merci
C'est bien pour cet appareil > [ résolu]Pilotes pour Scan diapos et film ?
]rolland@rolland-desktop:~$ apt-cache policy system-config-printer
system-config-printer:
Installé : 1.5.11-1ubuntu2
Candidat : 1.5.11-1ubuntu2
Table de version :
*** 1.5.11-1ubuntu2 500
500 http://fr.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
500 http://fr.archive.ubuntu.com/ubuntu bionic/main i386 Packages
100 /var/lib/dpkg/statusJe pique dans > [Résolu]Problème imprimante qui ne scanne plus
rolland@rolland-desktop:~$ apt-cache policy system-config-printer
system-config-printer:
Installé : 1.5.11-1ubuntu2
Candidat : 1.5.11-1ubuntu2
Table de version :
*** 1.5.11-1ubuntu2 500
500 http://fr.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
500 http://fr.archive.ubuntu.com/ubuntu bionic/main i386 Packages
100 /var/lib/dpkg/statusPour l'engin, désolé je n'ai pas compris "commande introuvable" ??
Hors ligne
#7 Le 25/01/2020, à 11:01
- xubu1957
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Dans lsusb on peut voir l'ID (identification) de la marque Hewlett-Packard 03f0 et du modèle e311.
_ _ _
C'est la bestiole > lemeilleuravis.com/imprimante-hp-deskjet-3630 ?
_ _ _
Dans le tutoriel :
extrait a écrit :
I ] Le Titre du message
Cela parait bête , mais si dans le titre la marque et le modèle de l'imprimante pouvait être écrit cela serait déjà super utile pour les aidants
Dernière modification par xubu1957 (Le 25/01/2020, à 11:11)
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Résolu] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
En ligne
#8 Le 25/01/2020, à 13:50
- sylvain3800
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Bonjour heurtier,
c'est un peu confus les infos .
mais si j'ai bien compris le probleme :
l' imprimante HP 3630 imprime sans problèmes et scanne aussi , mais le scanne mets du temps en passant par simple-scan
si le probleme est bien celui là
Alors, pour l'imprimante/scanner hp 3630 comme tu as hplip d'installé
donne nous le retour de cette commande :
hp-checkpassé dans un terminal
et comme te le fait remarquer xubu1957, n’hésite pas non plus a modifier le titre de ton sujet cela pourrait attirer du monde.
Dernière modification par sylvain3800 (Le 25/01/2020, à 13:57)
Cogito ergo sum = je consome donc je suis : je pense, donc je suis !
Hors ligne
#9 Le 25/01/2020, à 15:27
- heurtier
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Sylvain3800 c'est bien ça et cela depuis que j'ai installé x-sane pour un scan diapos EPSON perfection3490
rolland@rolland-desktop:~$ hp-check
Saving output in log file: /home/rolland/hp-check.log
HP Linux Imaging and Printing System (ver. 3.17.10)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: 12-18.04 version is not supported. Using 12-17.04 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 4.15.0-74-generic #84-Ubuntu SMP Thu Dec 19 08:06:28 UTC 2019 GNU/Linux
Host: rolland-desktop
Proc: 4.15.0-74-generic #84-Ubuntu SMP Thu Dec 19 08:06:28 UTC 2019 GNU/Linux
Distribution: 12 18.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.17.10
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 12 distro 18.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.17.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.17.10
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
device_uri = hp:/usb/DeskJet_3630_series?serial=CN8AG7H69B0658
printer_name = DeskJet-3630-series
[installation]
date_time = 01/25/20 14:23:35
version = 3.17.10
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.28 OK -
error: dbus DBus - Message bus system REQUIRED - 1.12.2 MISSING 'DBUS may not be installed or not running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.19.4 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
------------------------
| General Dependencies |
------------------------
error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
libpthread libpthread - POSIX threads library REQUIRED - b'2.27' OK -
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 MISSING 'libcrypto needs to be installed'
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.6.9 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
python3-xml Python XML libraries REQUIRED - 2.2.5 OK -
error: python3-devel Python devel - Python development files REQUIRED 2.2 3.6.9 MISSING 'python3-devel needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.4.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.17.10 OK -
hpmudext IO-Extension REQUIRED - 3.17.10 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.17.10 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.17.10 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/usb/DeskJet_3630_series?serial=CN8AG7H69B0658' is a Hewlett-Packard DeskJet_3630_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------- ----------------------
hp:/usb/DeskJet_3630_series?seri HP DeskJet 3630 series
al=CN8AG7H69B0658
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Type: Printer
Device URI: hp:/usb/DeskJet_3630_series?serial=CN8AG7H69B0658
Communication status: Good
--------------
| PERMISSION |
--------------
USB DeskJet_3630 Required - - OK Node:'/dev/bus/usb/001/005' Perm:' root lp rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-notify2' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 15
Total Warnings: 0
Done.Merci
Hors ligne
#10 Le 25/01/2020, à 21:35
- sylvain3800
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
la commande donne beaucoup d'erreur,
mais la plupart sont infondé
je reeinstallerais plip
sudo apt-get install hplip --reinstallsi cela ne suffit pas
je ferais une suppression et une réinstallation de l'imprimante :
sudo hp-setup -irpuis
sudo hp-setup -iacela devrait fonctionner
Cogito ergo sum = je consome donc je suis : je pense, donc je suis !
Hors ligne
#11 Le 27/01/2020, à 13:19
- heurtier
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Simple scan ne s'ouvre toujours pas, voici la réponse de la dernière ligne de commande
sudo hp-setup -ia
HP Linux Imaging and Printing System (ver. 3.17.10)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------
Num Connection Description
Type
-------- ---------- ----------------------------------------------------------
0* usb Universal Serial Bus (USB)
1 net Network/Ethernet/Wireless (direct connection or JetDirect)
2 par Parallel Port (LPT:)
Enter number 0...2 for connection type (q=quit, enter=usb*) ?
Using connection type: usb
Setting up device: hp:/usb/DeskJet_3630_series?serial=CN8AG7H69B0658
---------------------
| PRINT QUEUE SETUP |
---------------------
Using queue name: DeskJet_3630
Locating PPD file... Please wait.
Found PPD file: drv:///hpcups.drv/hp-deskjet_3630_series.ppd
Description:
Adding print queue to CUPS:
Device URI: hp:/usb/DeskJet_3630_series?serial=CN8AG7H69B0658
Queue name: DeskJet_3630
PPD file: drv:///hpcups.drv/hp-deskjet_3630_series.ppd
Location:
Information: DeskJet 3630 Device (Automatically setup by HPLIP)
---------------------
| PRINTER TEST PAGE |
---------------------
warning: hp-testpage should not be run as root/superuser.
HP Linux Imaging and Printing System (ver. 3.17.10)
Testpage Print Utility ver. 6.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Printing test page to printer DeskJet_3630...
Test page has been sent to printer.
note: If an error occured, or the test page failed to print, refer to the HPLIP website
note: at: http://hplip.sourceforge.net for troubleshooting and support.
Done.
Done.Hors ligne
#12 Le 27/01/2020, à 23:20
- sylvain3800
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
bon ben l'imprimante s'est installé sans soucis ,
donne moi le retour de cette commandes :
dpkg -s simple-scanCogito ergo sum = je consome donc je suis : je pense, donc je suis !
Hors ligne
#13 Le 28/01/2020, à 00:03
- heurtier
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Package: simple-scan
Status: install ok installed
Priority: optional
Section: gnome
Installed-Size: 1272
Maintainer: Ubuntu Developers <ubuntu-devel-discuss@lists.ubuntu.com>
Architecture: amd64
Version: 3.28.0-0ubuntu1
Depends: default-dbus-session-bus | dbus-session-bus, xdg-utils, dconf-gsettings-backend | gsettings-backend, libc6 (>= 2.14), libcairo2 (>= 1.4.10), libcolord2 (>= 0.1.10), libgdk-pixbuf2.0-0 (>= 2.22.0), libglib2.0-0 (>= 2.37.3), libgtk-3-0 (>= 3.16.2), libgusb2 (>= 0.2.2), libpackagekit-glib2-18 (>= 0.9.4), libsane1 (>= 1.0.24), libwebp6 (>= 0.5.1), libwebpmux3 (>= 0.6.1-2), zlib1g (>= 1:1.1.4)
Description: Simple Scanning Utility
Simple Scan is an easy-to-use application, designed to let users
connect their scanner and quickly have the image/document in an
appropriate format.
.
Simple Scan is basically a frontend for SANE - which is the same
backend as XSANE uses. This means that all existing scanners will
work and the interface is well tested.
Homepage: https://launchpad.net/simple-scan
Original-Maintainer: Jörg Frings-Fürst <debian@jff.email>Hors ligne
#14 Le 28/01/2020, à 08:02
- sylvain3800
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
bon, cela devrait fonctionner .
Je ne voit pas où cela cloche ... 
Lorsque tu utilise xsane le scanne fonctionne ?
Cogito ergo sum = je consome donc je suis : je pense, donc je suis !
Hors ligne
#15 Le 28/01/2020, à 13:46
- heurtier
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Le scanne avec xcane marche très bien mais j'ai toujours le même souci avec simple-scan qui ne s'ouvre qu'avec le terminal et est assez long pour se mettre en route.
Rien de dramatique c'est supportable si il n'y a pas d'autres solutions
Merci
Hors ligne
#16 Le 28/01/2020, à 14:00
- ylag
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Bonjour,
Peut-être regarder le contenu de simple-scan.log pour une piste:
cat /home/rolland/.cache/simple-scan/simple-scan.logPeut-être aussi essayer en recréant le dossier /home/rolland/.cache/simple-scan; commencer par renommer le dossier actuel:
mv /home/rolland/.cache/simple-scan /home/rolland/.cache/simple-scan.bak...puis relancer simple-scan?
Pour revenir à l'état initial si pas concluant:
mv /home/rolland/.cache/simple-scan.bak /home/rolland/.cache/simple-scanA+
Hors ligne
#17 Le 28/01/2020, à 14:23
- melixgaro
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Salut,
J'ai lu en diagonale. Juste une idée : quid de fichiers/dossiers du dossier utilisateur attribués à root ?
find ~/ -xdev \( ! -user "$USER" -o ! -group "$USER" \) | wc -lLinux depuis ~2007. Xubuntu seulement.
Hors ligne
#18 Le 29/01/2020, à 11:12
- heurtier
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Merci ylag
Les deux premières lignes de commandes ont été les bonnes pour faire fonctionner le scanne
Hors ligne
#19 Le 29/01/2020, à 14:06
- ylag
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Bonjour,
Tant mieux si ça marche pour toi ! 
Il serait quand même bon de voir le retour de la commande suggérée par @melixgaro au #17.
A+
Hors ligne
#20 Le 30/01/2020, à 12:53
- heurtier
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
rolland@rolland-desktop:~$ find ~/ -xdev \( ! -user "$USER" -o ! -group "$USER" \) | wc -l
find: ‘/home/rolland/.cache/dconf’: Permission non accordée
find: ‘/home/rolland/.cache/simple-scan.bak’: Permission non accordée
find: ‘/home/rolland/.cache/doc’: Permission non accordée
find: ‘/home/rolland/.gvfs’: Permission non accordée
find: ‘/home/rolland/.dbus’: Permission non accordéeHors ligne
#21 Le 30/01/2020, à 13:04
- melixgaro
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Donc c'est bien un problème de droits à l'origine de ta difficulté à utiliser simple-scan et ton dossier utilisateur est corrompu (d'autres dossiers ont des appartenances à root) ce qui doit/pourrait générer d'autres effets indésirables. Il faut corriger ça.
Par contre tu n'as pas donner le retour complet il me semble. La dernière ligne du retour doit être un nombre. Recommence stp et après on corrige.
Ajout :
Par exemple chez moi, après “avoir manuellement corrompu mon home”
$ find ~/ -xdev \( ! -user "$USER" -o ! -group "$USER" \) | wc -l
find: ‘/home/melixgaro/tttt’: Permission denied
4On voit qu'il y a au moins 4 éléments avec les mauvaises appartenances et un dossier (~/tttt) n'a même pas pu être exploré.
Dernière modification par melixgaro (Le 30/01/2020, à 13:08)
Linux depuis ~2007. Xubuntu seulement.
Hors ligne
#22 Le 30/01/2020, à 18:36
- heurtier
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
rolland@rolland-desktop:~$ find ~/ -xdev \( ! -user "$USER" -o ! -group "$USER" \) | wc -l
find: ‘/home/rolland/.cache/dconf’: Permission non accordée
find: ‘/home/rolland/.cache/simple-scan.bak’: Permission non accordée
find: ‘/home/rolland/.cache/doc’: Permission non accordée
find: ‘/home/rolland/.gvfs’: Permission non accordée
find: ‘/home/rolland/.dbus’: Permission non accordée
6Hors ligne
#23 Le 30/01/2020, à 18:48
- ylag
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Bonjour,
Pour remettre d'aplomb ton /home:
sudo chown -R rolland:rolland /home/rolland...suivi de:
chmod -R a-rwx,a+rX,u+rwX /home/rollandVoir là pour des explications: Permissions par défaut du dossier /home/user - RÉSOLU
A+
Hors ligne
#24 Le 30/01/2020, à 22:11
- melixgaro
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Merci ylag.
Attention heurtier à l'avertissement dans le message indiqué par ylag
Coeur Noir a écrit :
Si tu avais des fichiers exécutables dans ton dossier perso, ils ne le seront plus ( scripts, programmes… ) à toi de rectifier au cas par cas uniquement sur les fichiers où c'est nécessaire.
user@machine:~$ chmod u+x le_fichier
Si c'est ton cas et si tu ne sais pas retrouver facilement ces fichiers exécutables, dis-le nous avant d'effectuer la correction proposée par ylag.
Linux depuis ~2007. Xubuntu seulement.
Hors ligne
#25 Le 31/01/2020, à 17:25
- heurtier
Re : [résolu] HP 3630 difficile d'ouvrir simple scan
Merci
en effet je ne serais pas trouver ces fichiers exécutables
Hors ligne