Pages : 1
#1 Le 01/10/2014, à 23:01
- Compte anonymisé
[Résolu] Gros souci Wifi Satellite Pro C50-A-1KM
Bonsoir.
Plus de Wifi depuis ce soir, alors qu'il fonctionnait parfaitement depuis l'acquisition du PC en Mai
http://www.toshiba.fr/laptops/satellite … c50-a-1km/
Facteurs d'inquiétudes supplémentaire :
- le PC est en dual boot Ubuntu 14.04/Windows 8.1, et le wifi a aussi subitement sauté sur Windows
- ma Livebox n'est pas en cause, car sur mes 2 autres machines pas de problème de Wifi
Je soupçonne donc fortement un souci matériel
Pour m'en sortir, j'ai pour l'instant désactivé la carte réseau intégré via le Bios et j'ai branché une clé wifi ( Netgear WNA 1100 ) sur un des ports usb du portable
Voici le retour des commandes ( effectué avec la clé wifi Netgear, n'hésitez pas à me dire si je dois la virer et faire d'autres commandes en ethernet )
christian@christian:~$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS"
christian@christian:~$
christian@christian:~$ lsusb
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0930:0220 Toshiba Corp.
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 058f:6366 Alcor Micro Corp. Multi Flash Reader
Bus 003 Device 003: ID 0846:9030 NetGear, Inc. WNA1100 Wireless-N 150 [Atheros AR9271]
Bus 003 Device 002: ID 046d:c077 Logitech, Inc.
Bus 003 Device 005: ID 04f2:b3b1 Chicony Electronics Co., Ltd
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
christian@christian:~$
christian@christian:~$ lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d4)
00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d4)
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation HM86 Express LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 04)
02:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
christian@christian:~$
christian@christian:~$ lspci -nn | grep -i net
02:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01)
christian@christian:~$
christian@christian:~$ lspci -k
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
Subsystem: Toshiba America Info Systems Device fa30
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
Subsystem: Toshiba America Info Systems Device fa35
Kernel driver in use: i915
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
Subsystem: Toshiba America Info Systems Device fa34
Kernel driver in use: snd_hda_intel
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 04)
Subsystem: Toshiba America Info Systems Device fa30
Kernel driver in use: xhci_hcd
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
Subsystem: Toshiba America Info Systems Device fa30
Kernel driver in use: mei_me
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 04)
Subsystem: Toshiba America Info Systems Device fa30
Kernel driver in use: ehci-pci
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 04)
Subsystem: Toshiba America Info Systems Device fa34
Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d4)
Kernel driver in use: pcieport
00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d4)
Kernel driver in use: pcieport
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 04)
Subsystem: Toshiba America Info Systems Device fa30
Kernel driver in use: ehci-pci
00:1f.0 ISA bridge: Intel Corporation HM86 Express LPC Controller (rev 04)
Subsystem: Toshiba America Info Systems Device fa30
Kernel driver in use: lpc_ich
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 04)
Subsystem: Toshiba America Info Systems Device fa30
Kernel driver in use: ahci
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 04)
Subsystem: Toshiba America Info Systems Device fa30
02:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
Subsystem: Lite-On Communications Inc Device 0612
Kernel driver in use: ath9k
christian@christian:~$
christian@christian:~$ sudo lshw -C network
[sudo] password for christian:
*-network
description: Interface réseau sans fil
produit: QCA9565 / AR9565 Wireless Network Adapter
fabriquant: Qualcomm Atheros
identifiant matériel: 0
information bus: pci@0000:02:00.0
nom logique: wlan0
version: 01
numéro de série: 28:e3:47:25:cd:c3
bits: 64 bits
horloge: 33MHz
fonctionnalités: pm msi pciexpress bus_master cap_list rom ethernet physical wireless
configuration: broadcast=yes driver=ath9k driverversion=3.13.0-36-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
ressources: irq:18 mémoire:f7c00000-f7c7ffff mémoire:f7c80000-f7c8ffff
*-network
description: Interface réseau sans fil
identifiant matériel: 1
information bus: usb@3:4
nom logique: wlan1
numéro de série: 9c:d3:6d:09:6d:95
fonctionnalités: ethernet physical wireless
configuration: broadcast=yes driver=ath9k_htc driverversion=3.13.0-36-generic firmware=1.3 ip=192.168.1.10 link=yes multicast=yes wireless=IEEE 802.11bgn
christian@christian:~$
christian@christian:~$ lsmod
Module Size Used by
ctr 13049 1
ccm 17773 1
rfcomm 69160 8
bnep 19624 2
snd_hda_codec_hdmi 46368 1
snd_hda_codec_idt 54645 1
joydev 17381 0
keucr 72238 0
usb_storage 62209 0
uvcvideo 80885 0
videobuf2_vmalloc 13216 1 uvcvideo
hid_generic 12548 0
videobuf2_memops 13362 1 videobuf2_vmalloc
videobuf2_core 40664 1 uvcvideo
usbhid 52659 0
hid 106148 2 hid_generic,usbhid
videodev 134688 2 uvcvideo,videobuf2_core
ath9k_htc 95963 0
ath3k 13318 0
btusb 32412 0
bluetooth 391136 23 bnep,ath3k,btusb,rfcomm
nls_iso8859_1 12713 1
mxm_wmi 13021 0
x86_pkg_temp_thermal 14205 0
intel_powerclamp 14705 0
kvm_intel 143109 0
kvm 451511 1 kvm_intel
crct10dif_pclmul 14289 0
crc32_pclmul 13113 0
snd_hda_intel 56451 5
snd_hda_codec 192906 3 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel
ghash_clmulni_intel 13216 0
cryptd 20359 1 ghash_clmulni_intel
snd_hwdep 13602 1 snd_hda_codec
snd_pcm 102099 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_page_alloc 18710 2 snd_pcm,snd_hda_intel
snd_seq_midi 13324 0
snd_seq_midi_event 14899 1 snd_seq_midi
serio_raw 13462 0
snd_rawmidi 30144 1 snd_seq_midi
arc4 12608 4
snd_seq 61560 2 snd_seq_midi_event,snd_seq_midi
ath9k 164164 0
ath9k_common 13551 2 ath9k,ath9k_htc
ath9k_hw 453856 3 ath9k_common,ath9k,ath9k_htc
ath 28698 4 ath9k_common,ath9k,ath9k_htc,ath9k_hw
mac80211 630653 2 ath9k,ath9k_htc
snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi
lpc_ich 21080 0
snd_timer 29482 2 snd_pcm,snd_seq
i915 783805 5
cfg80211 484040 4 ath,ath9k,mac80211,ath9k_htc
snd 69322 21 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_idt,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi
mei_me 18627 0
drm_kms_helper 53081 1 i915
mei 82276 1 mei_me
drm 303102 4 i915,drm_kms_helper
soundcore 12680 1 snd
i2c_algo_bit 13413 1 i915
toshiba_bluetooth 12852 0
sparse_keymap 13948 0
parport_pc 32701 0
ppdev 17671 0
coretemp 13435 0
video 19476 1 i915
lp 17759 0
parport 42348 3 lp,ppdev,parport_pc
mac_hid 13205 0
wmi 19177 1 mxm_wmi
ahci 25819 2
psmouse 106678 0
libahci 32716 1 ahci
christian@christian:~$
christian@christian:~$ iwconfig
wlan1 IEEE 802.11bgn ESSID:"Livebox-4A72"
Mode:Managed Frequency:2.412 GHz Access Point: 34:8A:AE:2D:4A:72
Bit Rate=72.2 Mb/s Tx-Power=20 dBm
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
Link Quality=64/70 Signal level=-46 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:57 Missed beacon:0
lo no wireless extensions.
wlan0 IEEE 802.11bgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=20 dBm
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
christian@christian:~$
christian@christian:~$ ifconfig
lo Link encap:Boucle locale
inet adr:127.0.0.1 Masque:255.0.0.0
adr inet6: ::1/128 Scope:Hôte
UP LOOPBACK RUNNING MTU:65536 Metric:1
Packets reçus:1666 erreurs:0 :0 overruns:0 frame:0
TX packets:1666 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 lg file transmission:0
Octets reçus:166667 (166.6 KB) Octets transmis:166667 (166.6 KB)
wlan0 Link encap:Ethernet HWaddr 28:e3:47:25:cd:c3
UP BROADCAST MULTICAST MTU:1500 Metric:1
Packets reçus:0 erreurs:0 :0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 lg file transmission:1000
Octets reçus:0 (0.0 B) Octets transmis:0 (0.0 B)
wlan1 Link encap:Ethernet HWaddr 9c:d3:6d:09:6d:95
inet adr:192.168.1.10 Bcast:192.168.1.255 Masque:255.255.255.0
adr inet6: fe80::9ed3:6dff:fe09:6d95/64 Scope:Lien
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
Packets reçus:5834 erreurs:0 :0 overruns:0 frame:0
TX packets:5797 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 lg file transmission:1000
Octets reçus:4640121 (4.6 MB) Octets transmis:826747 (826.7 KB)
christian@christian:~$
christian@christian:~$ sudo iwlist scan
[sudo] password for christian:
wlan1 Scan completed :
Cell 01 - Address: 34:8A:AE:2D:4A:72
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=63/70 Signal level=-47 dBm
Encryption key:on
ESSID:"Livebox-4A72"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=00000053c7c27366
Extra: Last beacon: 280ms ago
IE: Unknown: 000C4C697665626F782D34413732
IE: Unknown: 010882848B960C121824
IE: Unknown: 030101
IE: Unknown: 0706465220010D14
IE: Unknown: 2A0100
IE: Unknown: 32043048606C
IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E4A70C00
IE: Unknown: 331AAD011BFFFF0000000000000000000000000000000406E4A70C00
IE: Unknown: 3D1601080400000000000000000000000000000000000000
IE: Unknown: 341601080400000000000000000000000000000000000000
IE: Unknown: DD180050F2020101820003A4000027A4000042435E0062322F00
IE: Unknown: DD0900037F01010000FF7F
IE: Unknown: DD9E0050F204104A0001101044000102103B000103104700103334384141454244B44137320034384110210008536167656D636F6D10230016536167656D636F6D46617374333936355F4C42322E381024000C53475F4C42335F312E322E311042000F4C4B313431303844503434313732351054000800060050F2040001101100094C697665626F782033100800020006103C0001011049000600372A000120
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
lo Interface doesn't support scanning.
wlan0 Scan completed :
Cell 01 - Address: 00:00:00:00:00:00
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=44/70 Signal level=-66 dBm
Encryption key:on
ESSID:"Livebox-4A72"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=00000053c832d129
Extra: Last beacon: 8ms ago
IE: Unknown: 000C4C697665626F782D34413732
IE: Unknown: 010882848B960C121824
IE: Unknown: 030101
IE: Unknown: 0706465220010D14
IE: Unknown: 2A0100
IE: Unknown: 32043048606C
IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E4A70C00
IE: Unknown: 331AAD011BFFFF0000000000000000000000000000000406E4A70C00
IE: Unknown: 3D1601080400000000000000000000000000000000000000
IE: Unknown: 341601080400000000000000000000000000000000000000
IE: Unknown: DD180050F2020101820003A4000027A4000042435E0062322F00
IE: Unknown: DD0900037F01010000FF7F
IE: Unknown: DD9E0050F204104A0001101044000102103B000103104700103334384141454244B44137320034384110210008536167656D636F6D10230016536167656D636F6D46617374333936355F4C42322E381024000C53475F4C42335F312E322E311042000F4C4B313431303844503434313732351054000800060050F2040001101100094C697665626F782033100800020006103C0001011049000600372A000120
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
Cell 02 - Address: 34:8A:AE:2D:4A:72
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=69/70 Signal level=-41 dBm
Encryption key:on
ESSID:"Livebox-4A72"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=00000053c82ff180
Extra: Last beacon: 832ms ago
IE: Unknown: 000C4C697665626F782D34413732
IE: Unknown: 010882848B960C121824
IE: Unknown: 030101
IE: Unknown: 050400030000
IE: Unknown: 0706465220010D14
IE: Unknown: 2A0100
IE: Unknown: 32043048606C
IE: Unknown: 2D1AAD011BFFFF0000000000000000000000000000000406E4A70C00
IE: Unknown: 3D1601080400000000000000000000000000000000000000
IE: Unknown: DD180050F2020101820003A4000027A4000042435E0062322F00
IE: Unknown: DD0900037F01010000FF7F
IE: Unknown: DD1D0050F204104A0001101044000102103C0001011049000600372A000120
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
christian@christian:~$
christian@christian:~$ uname -r -m
3.13.0-36-generic x86_64
christian@christian:~$
christian@christian:~$ cat /etc/network/interfaces
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
christian@christian:~$
christian@christian:~$ nm-tool
NetworkManager Tool
State: connected (global)
- Device: wlan0 ----------------------------------------------------------------
Type: 802.11 WiFi
Driver: ath9k
State: disconnected
Default: no
HW Address: 28:E3:47:25:CD:C3
Capabilities:
Wireless Properties
WEP Encryption: yes
WPA Encryption: yes
WPA2 Encryption: yes
Wireless Access Points
Livebox-4A72: Infra, 34:8A:AE:2D:4A:72, Freq 2412 MHz, Rate 54 Mb/s, Strength 92 WPA WPA2
- Device: wlan1 [Livebox-4A72 1] ----------------------------------------------
Type: 802.11 WiFi
Driver: ath9k_htc
State: connected
Default: yes
HW Address: 9C:D3:6D:09:6D:95
Capabilities:
Speed: 72 Mb/s
Wireless Properties
WEP Encryption: yes
WPA Encryption: yes
WPA2 Encryption: yes
Wireless Access Points (* = current AP)
*Livebox-4A72: Infra, 34:8A:AE:2D:4A:72, Freq 2412 MHz, Rate 54 Mb/s, Strength 72 WPA WPA2
IPv4 Settings:
Address: 192.168.1.10
Prefix: 24 (255.255.255.0)
Gateway: 192.168.1.1
DNS: 192.168.1.1
christian@christian:~$
christian@christian:~$ sudo rfkill list
[sudo] password for christian:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
2: phy1: Wireless LAN
Soft blocked: no
Hard blocked: no
christian@christian:~$
Merci par avance pour le coup de main
Edit : via Windows j'ai récupéré les infos suivantes :
Qualcomm Atheros AR956x Wireless Network Adapter
Nom de la connexion : Wi-Fi
État : Support déconnecté
Glups ?
Dernière modification par Compte anonymisé (Le 02/10/2014, à 10:51)
#2 Le 01/10/2014, à 23:46
- Compte anonymisé
Re : [Résolu] Gros souci Wifi Satellite Pro C50-A-1KM
J'ai finalement réactivé le réseau dans le bios, car il concernait aussi l'accès Ethernet...
En ouvrant mon gestionnaire réseau je vois désormais cela
Pourquoi donc mon réseau wifi interne est déconnecté ?
Carte réseau débranchée dans le PC ?
Dernière modification par Compte anonymisé (Le 01/10/2014, à 23:46)
#3 Le 02/10/2014, à 09:35
- Compte anonymisé
Re : [Résolu] Gros souci Wifi Satellite Pro C50-A-1KM
.C'est la même chose sous W8.1, ma connexion wifi interne est non connectée ( et impossible à connecter )
Le diagnostic carte réseau mal branchée/morte est envisageable ?
Elle n'est pas accessible en démontant le panneau arrière du PC malheureusement...
Edit : la connexion Ethernet fonctionne ( pas de câble de branché pendant la capture )
Dernière modification par Compte anonymisé (Le 02/10/2014, à 09:36)
#4 Le 02/10/2014, à 10:50
- Compte anonymisé
Re : [Résolu] Gros souci Wifi Satellite Pro C50-A-1KM
Bon sujet résolu, c'était la Livebox qui déconnait
Je l'ai rebooté et tout est rentré dans l'ordre... quelle merveille cette box !
Pages : 1