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#1 Le 01/10/2016, à 16:49
- zionjah
Disque dur qui plante(message d'erreur)
Bonjour à tous,
Il y a 2 jours j'ai installé ubuntu mate sur mon pc portable et depuis quelques heures mon pc freeze avec une console qui s'ouvre en m'affichant :
"blk_update_request: I/0 error, dev sdb,, sector 632037896
nouveau 0000:01:00.0: priv: HUB0: 10ecc0 fffffff (1d40822c)"
Je suppose que c'est un problème matériel avec mon disque dur il doit y avoir des secteurs défectueux...
Je voulais savoir s'il y avait déjà eu des problèmes similaires ? Et dans ce cas quelles été les solutions à envisager ?
Merci pour votre aide.
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#2 Le 02/10/2016, à 04:55
- Bougron
Re : Disque dur qui plante(message d'erreur)
Bonjour
Il faut analyser l'état du dique avec l'application GSMARTCONTROL qui est dans la logithèque.
Lorsqu'elles sera installée, tu pourras faire la commande
sudo smartctl -s on -a /dev/sdb
et transmettre le résultat par copier/coller puis de nouveau sélection et cliquer sur le 11eme icône <> de cette grille de saisie pour une présentation améliorée
Dernière modification par Bougron (Le 02/10/2016, à 04:57)
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#3 Le 02/10/2016, à 11:11
- zionjah
Re : Disque dur qui plante(message d'erreur)
J'ai bien analysé mon disque avec smartcontrol, mais je n'ai pas très bien compris certains résultats qu'il m’affichait...
=== START OF INFORMATION SECTION ===
Model Family: Crucial/Micron MX100/MX200/M5x0/M600 Client SSDs
Device Model: Crucial_CT512MX100SSD1
Serial Number: 15010E3F3B6B
LU WWN Device Id: 5 00a075 10e3f3b6b
Firmware Version: MU01
User Capacity: 512 110 190 592 bytes [512 GB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: Solid State Device
Form Factor: 2.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-2, ATA8-ACS T13/1699-D revision 6
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Sun Oct 2 11:00:06 2016 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enabled.
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x80) Offline data collection activity
was never started.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 2380) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 6) minutes.
Conveyance self-test routine
recommended polling time: ( 3) minutes.
SCT capabilities: (0x0035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 100 000 Pre-fail Always - 0
5 Reallocate_NAND_Blk_Cnt 0x0033 100 100 000 Pre-fail Always - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 2572
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 1337
171 Program_Fail_Count 0x0032 100 100 000 Old_age Always - 0
172 Erase_Fail_Count 0x0032 100 100 000 Old_age Always - 0
173 Ave_Block-Erase_Count 0x0032 100 100 000 Old_age Always - 27
174 Unexpect_Power_Loss_Ct 0x0032 100 100 000 Old_age Always - 51
180 Unused_Reserve_NAND_Blk 0x0033 000 000 000 Pre-fail Always - 4403
183 SATA_Interfac_Downshift 0x0032 100 100 000 Old_age Always - 0
184 Error_Correction_Count 0x0032 100 100 000 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
194 Temperature_Celsius 0x0022 078 043 000 Old_age Always - 22 (Min/Max 14/57)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 100 100 000 Old_age Always - 0
202 Percent_Lifetime_Used 0x0031 100 100 000 Pre-fail Offline - 0
206 Write_Error_Rate 0x000e 100 100 000 Old_age Always - 0
210 Success_RAIN_Recov_Cnt 0x0032 100 100 000 Old_age Always - 0
246 Total_Host_Sector_Write 0x0032 100 100 000 Old_age Always - 10427050249
247 Host_Program_Page_Count 0x0032 100 100 000 Old_age Always - 330890378
248 Bckgnd_Program_Page_Cnt 0x0032 100 100 000 Old_age Always - 562653586
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Vendor (0xff) Completed without error 00% 2515 -
# 2 Vendor (0xff) Completed without error 00% 2490 -
# 3 Vendor (0xff) Completed without error 00% 2457 -
# 4 Vendor (0xff) Completed without error 00% 2366 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Si quelqu'un avait la possibilité de m'expliquer comment déchiffrer tout cela
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#4 Le 02/10/2016, à 12:34
- Bougron
Re : Disque dur qui plante(message d'erreur)
Bonjour
D'abord ce disque c'est un SSD
Je suis loin de comprendre la signification de tous les compteurs. Ma référence est https://fr.wikipedia.org/wiki/Self-Moni … Technology
J'ai relevé une ligne qui est habituellement à zéro d'après ce que j'ai vu en consultant quelques extraits d'autres smartctl
174 Unexpect_Power_Loss_Ct 0x0032 100 100 000 Old_age Always - 51
d'après le titre, j'ai envie de te dire qu'il pourrait y avoir un faux contact faisant que le SSD n'est pas alimenté régulièrement en électricité. Cela pourrait alors expliquer l'impossibilité de lire à ces moments précis. Pour le moment c'est une explication personnelle car en anglais cela ne semble pas le cas
Unexpected power loss count Raw value reports the number of unclean shutdowns, cumulative over the life of an SSD, where an "unclean shutdown" is the removal of power without STANDBY IMMEDIATE as the last command (regardless of PLI activity using capacitor power).
Peut-être que suivant la façon de booter SDB peut devenir SDA et inversement.
Peux-tu faire aussi la même commande pour sda?
sudo smartctl -s on -a /dev/sda
Dernière modification par Bougron (Le 02/10/2016, à 12:43)
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#5 Le 02/10/2016, à 13:06
- zionjah
Re : Disque dur qui plante(message d'erreur)
Bonjour,
OK merci pour les éclaircissements, je vais commencer par regarder les connectiques et me documenter un peu sur les messages du smartcontrol.
Rapport d'état pour sda :
=== START OF INFORMATION SECTION ===
Model Family: Seagate Samsung SpinPoint M8 (AF)
Device Model: ST1000LM024 HN-M101MBB
Serial Number: S32XJ9AFA31772
LU WWN Device Id: 5 0004cf 20e45bd2a
Firmware Version: 2BA30001
User Capacity: 1 000 204 886 016 bytes [1,00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Form Factor: 2.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS T13/1699-D revision 6
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Sun Oct 2 13:00:20 2016 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enabled.
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (13560) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 226) minutes.
SCT capabilities: (0x003f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 100 051 Pre-fail Always - 0
2 Throughput_Performance 0x0026 252 252 000 Old_age Always - 0
3 Spin_Up_Time 0x0023 092 089 025 Pre-fail Always - 2436
4 Start_Stop_Count 0x0032 099 099 000 Old_age Always - 1451
5 Reallocated_Sector_Ct 0x0033 252 252 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 252 252 051 Old_age Always - 0
8 Seek_Time_Performance 0x0024 252 252 015 Old_age Offline - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 2387
10 Spin_Retry_Count 0x0032 252 252 051 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 924
191 G-Sense_Error_Rate 0x0022 100 100 000 Old_age Always - 227
192 Power-Off_Retract_Count 0x0022 100 100 000 Old_age Always - 125
194 Temperature_Celsius 0x0002 064 061 000 Old_age Always - 29 (Min/Max 13/45)
195 Hardware_ECC_Recovered 0x003a 100 100 000 Old_age Always - 0
196 Reallocated_Event_Count 0x0032 252 252 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 252 252 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 252 252 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0036 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x002a 100 100 000 Old_age Always - 2098
223 Load_Retry_Count 0x0032 100 100 000 Old_age Always - 213
225 Load_Cycle_Count 0x0032 096 096 000 Old_age Always - 47201
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Completed [00% left] (0-65535)
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
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