Pages : 1
#1 Le 22/06/2021, à 13:22
- JujuLand
[Résolu] HP Envy 5530 et Xubuntu 20.04
Bonjour,
Impossible de faire fonctionner correctement l'imprimante et le scanner/
Après installation fraîche de Xubuntu 20.04, une imprimante se crée toute seule (immédiatement après suppression) avechplip 3.20.xx
J'ai désinstallé hplip et réinstallé la dernière version 3.21.4 et quelque soit le mode d'installation de l'imprimante (hp-setup -ia) ou depuis le gestionnaire d'imprimante soit il ne voit pas le device, soit j'ai le message busy ...
Je devient chèvre ...
Voici ce que me donne hp-doctor:
gavroche@XPS-8900:~$ hp-doctor
/usr/share/hplip/check.py:685: SyntaxWarning: "is not" with a literal. Did you mean "!="?
if 'getfacl' not in g and '' is not g and 'file' not in g:
HP Linux Imaging and Printing System (ver. 3.21.4)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.21.4)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Checking for Deprecated items....
No Deprecated items are found
Checking for HPLIP updates....
HP Linux Imaging and Printing System (ver. 3.21.4)
HPLIP upgrade latest version ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Latest version of HPLIP is already installed.
Checking for Dependencies....
---------------
| SYSTEM INFO |
---------------
Kernel: 5.4.0-74-generic #83-Ubuntu SMP Sat May 8 02:35:39 UTC 2021 GNU/Linux
Host: XPS-8900
Proc: 5.4.0-74-generic #83-Ubuntu SMP Sat May 8 02:35:39 UTC 2021 GNU/Linux
Distribution: 12 20.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.21.4
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 20.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.21.4
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.21.4
html=/usr/share/doc/hplip-3.21.4
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.21.4
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = false
last_upgraded_time = 1624355638
pending_upgrade_time = 0
latest_available_version = 3.17.10
[installation]
date_time = 06/22/21 12:51:14
version = 3.21.4
[last_used]
device_uri = hp:/usb/ENVY_5530_series?serial=CN3AV1S51105XT
printer_name = ENVY_5530
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.3.1 OK 'CUPS Scheduler is running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.50 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.29 OK -
dbus DBus - Message bus system REQUIRED - 1.12.16 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.3.1 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.3.1 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
libavahi-dev libavahi-dev REQUIRED - - OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.5 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
python3-pyqt5-dbus PyQt 5 DBus - DBus Support for PyQt5 OPTIONAL 5.0 5.14.1 OK -
python3-pyqt5 PyQt 5- Qt interface for Python (for Qt version 4.x) REQUIRED 5.0 5.14.1 OK -
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.8.5 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 8.2.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.67 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 9.3.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.21.4 OK -
hpmudext IO-Extension REQUIRED - 3.21.4 OK -
----------------------
| Scan Configuration |
----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.21.4 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.21.4 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/usb/ENVY_5530_series?serial=CN3AV1S51105XT' is a Hewlett-Packard ENVY_5530_series all-in-one
device `escl:http://127.0.0.1:60000' is a ESCL ENVY 5530 series [CN3AV1S51105XT] flatbed scanner
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------- -------------------
hp:/usb/ENVY_5530_series?serial= HP ENVY 5530 series
CN3AV1S51105XT
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Type: Printer
Device URI: hp:/usb/ENVY_5530_series?serial=CN3AV1S51105XT
error: Device busy: hp:/usb/ENVY_5530_series?serial=CN3AV1S51105XT
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
USB HP-ENVY-5530-series Required - - OK Node:'/dev/bus/usb/001/016' Perm:' root lp rw- rw- rw- rw- r--'
Checking Permissions....
Checking for Configured Queues....
error: PPD /etc/cups/ppd/.ppd file not found
warning: is not HP Device.
warning: Fail to read ppd=/etc/cups/ppd/.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/.ppd
warning: Could not complete Queue(s) configuration check
Checking for HP Properitery Plugin's....
No plug-in printers are configured.
Checking for Printer Status....
error: '' Printer is either Powered-OFF or Failed to communicate.
Turn On Printer and re-run hp-doctor
Diagnose completed...
More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.htmlet ici une installation ave hp-setup -ir suivi de hp-setup -ia
gavroche@XPS-8900:~$ hp-setup -ir
HP Linux Imaging and Printing System (ver. 3.21.4)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
----------------------------
| REMOVING PRINT/FAX QUEUE |
----------------------------
Removing 'ENVY_5530 : hp:/usb/ENVY_5530_series?serial=CN3AV1S51105XT' Queue
Successfully deleted ENVY_5530 Print/Fax queue
gavroche@XPS-8900:~$ hp-setup -ia
HP Linux Imaging and Printing System (ver. 3.21.4)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------
Num Connection Description
Type
-------- ---------- ----------------------------------------------------------
0* usb Universal Serial Bus (USB)
1 net Network/Ethernet/Wireless (direct connection or JetDirect)
Enter number 0...1 for connection type (q=quit, enter=usb*) ?
Using connection type: usb
Setting up device: hp:/usb/ENVY_5530_series?serial=CN3AV1S51105XT
---------------------
| PRINT QUEUE SETUP |
---------------------
Using queue name: ENVY_5530
Locating PPD file... Please wait.
Found PPD file: drv:///hp/hpcups.drv/hp-envy_5530_series.ppd
Description:
Adding print queue to CUPS:
Device URI: hp:/usb/ENVY_5530_series?serial=CN3AV1S51105XT
Queue name: ENVY_5530
PPD file: drv:///hp/hpcups.drv/hp-envy_5530_series.ppd
Location:
Information: ENVY 5530 Device (Automatically setup by HPLIP)
---------------------
| PRINTER TEST PAGE |
---------------------
HP Linux Imaging and Printing System (ver. 3.21.4)
Testpage Print Utility ver. 6.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: Unable to connect to dbus. Is hp-systray running?
error: Device busy: hp:/usb/ENVY_5530_series?serial=CN3AV1S51105XT
error: Unable to print to printer. Please check device and try again.
note: If an error occured, or the test page failed to print, refer to the HPLIP website
note: at: http://hplip.sourceforge.net for troubleshooting and support.
Done.What's up doc ?
Merci
A+
Dernière modification par JujuLand (Le 24/06/2021, à 09:19)
Xubuntu 16.04 > Dell DM061 (2007) + Dell Inspiron 531 (2008)
Xubuntu 16.04 > Asus X51L (2009) + MSI GX723 (2009)
Xubuntu 22.04 > HP 15BA048NF (2018)
Hors ligne
#2 Le 22/06/2021, à 21:13
- grigouille
Re : [Résolu] HP Envy 5530 et Xubuntu 20.04
Je ne vois pas l'intérêt d'installer la dernière version d'hplip. Passons.
As-tu essayé de faire une impression à partir d'un éditeur de texte (Mousepad par exemple) ?
Debian (xfce) 12
HP LaserJet M1132 MFP
Hors ligne
#3 Le 23/06/2021, à 23:41
- JujuLand
Re : [Résolu] HP Envy 5530 et Xubuntu 20.04
Si j'ai essayé la dernière version, c'est que celle installée avec la 20.04 ne fonctionnait pas. une imprimante était crée automatiquement, et soit elle prenait quelques minutes pour imprimer, soit elle n'imprimait pas. Le scanner ne fonctionnait pas non plus, bien que vu par Simple Scan.
Si on essayait de supprimer l'imprimante, elle était recréée de suite.
Si on en créait une nouvelle, on avait le message qui disait que le device était busy ...
Bref, pas top tout çà ...
Une idée pour s'en sortir ?
A+
Xubuntu 16.04 > Dell DM061 (2007) + Dell Inspiron 531 (2008)
Xubuntu 16.04 > Asus X51L (2009) + MSI GX723 (2009)
Xubuntu 22.04 > HP 15BA048NF (2018)
Hors ligne
#4 Le 24/06/2021, à 06:29
- xubu1957
Re : [Résolu] HP Envy 5530 et Xubuntu 20.04
Bonjour,
Pour la version 20.04 :
dans le commentaire #7 bugs.launchpad.net/ubuntu/+source/ippusbxd/+bug/1871011, on lit :
Veuillez désinstaller ippusbxd. Ensuite, votre appareil devrait fonctionner normalement avec HPLIP. ippusbxd était censé permettre l'impression et la numérisation sans pilote sans HPLIP. Malheureusement, il y a eu des problèmes dans sa conception. Dans Groovy, nous remplacerons ippusbxd par ipp-usb qui permet enfin à l'impression et à la numérisation sans pilote sans HPLIP de fonctionner de manière fiable.
La Doc (§ 9.1) > hplip#erreur_d_impression_via_usb_ubuntu_20.04.1
Ou des cas résolus > [Résolu] Imprimante HP ENvy 4502 sous 20.04
Bonjour,
(...)
Si ça ne fonctionne pas, peut-être tenter la suppression du paquet ippusbxd qui semble poser problème pour les imprimantes usb sur la 20.04sudo apt purge ippusbxd...redémarrer et encore tenter de réinstaller l'imprimante?
Si ça ne fonctionne toujours pas, simplement réinstaller le paquet pour revenir à l'état initial:
sudo apt install ippusbxdA+
dans > [RÉSOLU]Imprimante Canon et Ubuntu 20.04
Dernière modification par xubu1957 (Le 24/06/2021, à 06:30)
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Résolu] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
Hors ligne
#5 Le 24/06/2021, à 09:18
- JujuLand
Re : [Résolu] HP Envy 5530 et Xubuntu 20.04
Bon, comme j'avais installé à partir du dernier .run, j'ai utilisé en partie la doc
https://doc.ubuntu-fr.org/hplip#erreur_ … untu_20041
[*]Suppression de l'imprimante dans le gestionnaire d'imprimante[/*]
[*]Nettoyage des dossiers hplip[/*]
sudo rm -rf /usr/share/hplip
sudo rm -rf /etc/hp
sudo rm -rf ~/.hplip
sudo rm -rf /var/lib/hp[*]Désinstallation de ippusbxb[/*]
[*]Installation de hplip par apt (3.20.3)[/*]
[*]Création de l'imprimante dans le gestionnaire d'imprimante[/*]
- choix USB au lieu de hplip
=> Impression ok
=> scanner ok
Pas eu besoin de déplugger.
Bon, je l'ai fait à distance (Anydesk), mais le résultat du scanner était visible à l'écran et la file d'attente de l'imprimante s'est bien vidée, donc ... ça semble être bon.
Merci
A+
Dernière modification par JujuLand (Le 27/06/2021, à 09:04)
Xubuntu 16.04 > Dell DM061 (2007) + Dell Inspiron 531 (2008)
Xubuntu 16.04 > Asus X51L (2009) + MSI GX723 (2009)
Xubuntu 22.04 > HP 15BA048NF (2018)
Hors ligne