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#1 Le 05/03/2020, à 19:13

Benamoul

Erreurs disque dur : Signification ? Grave ? Réparable?

Bonjour,
On m'a donné un disque dur HGST 5K1000-750.
Après l'avoir formaté pour créer une partition unique ext4, je décide de vérifier l'intégrité du DD avec gsmartcontrol.
4 erreurs "Interface CRC error, Command aborted" sont décelées :

Complete error log:

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
Device Error Count: 11 (device log contains only the most recent 4 errors)
	CR     = Command Register
	FEATR  = Features Register
	COUNT  = Count (was: Sector Count) Register
	LBA_48 = Upper bytes of LBA High/Mid/Low Registers ]  ATA-8
	LH     = LBA High (was: Cylinder High) Register    ]   LBA
	LM     = LBA Mid (was: Cylinder Low) Register      ] Register
	LL     = LBA Low (was: Sector Number) Register     ]
	DV     = Device (was: Device/Head) Register
	DC     = Device Control Register
	ER     = Error register
	ST     = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 11 [2] occurred at disk power-on lifetime: 11468 hours (477 days + 20 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  84 -- 51 00 81 00 00 01 f0 4e 3f 01 00  Error: ICRC, ABRT at LBA = 0x01f04e3f = 32525887

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 00 08 00 08 00 00 12 c7 9a b8 40 00     00:15:24.471  READ FPDMA QUEUED
  60 00 a0 00 00 00 00 01 f0 4e 20 40 00     00:15:24.465  READ FPDMA QUEUED
  60 00 40 00 00 00 00 01 2e f6 40 40 00     00:15:24.459  READ FPDMA QUEUED
  60 00 40 00 00 00 00 01 2c 3f 40 40 00     00:15:24.449  READ FPDMA QUEUED
  60 00 40 00 00 00 00 01 24 5e 00 40 00     00:15:24.444  READ FPDMA QUEUED

Error 10 [1] occurred at disk power-on lifetime: 11467 hours (477 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  84 -- 51 00 b9 00 00 02 18 3c 0f 02 00  Error: ICRC, ABRT at LBA = 0x02183c0f = 35142671

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 00 d8 00 08 00 00 02 18 3b f0 40 00     02:35:28.163  READ FPDMA QUEUED
  60 01 00 00 00 00 00 02 18 3a f0 40 00     02:35:28.163  READ FPDMA QUEUED
  60 00 80 00 10 00 00 09 da 74 78 40 00     02:35:28.153  READ FPDMA QUEUED
  60 00 30 00 18 00 00 04 47 ab 28 40 00     02:35:28.142  READ FPDMA QUEUED
  60 01 00 00 08 00 00 04 47 aa 28 40 00     02:35:28.142  READ FPDMA QUEUED

Error 9 [0] occurred at disk power-on lifetime: 11427 hours (476 days + 3 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  84 -- 51 00 10 00 00 12 2d 8e 40 02 00  Error: ICRC, ABRT at LBA = 0x122d8e40 = 304975424

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 00 a0 00 10 00 00 00 86 d6 a0 40 00     00:01:46.765  READ FPDMA QUEUED
  61 00 20 00 08 00 00 13 03 37 80 40 00     00:01:46.764  WRITE FPDMA QUEUED
  60 00 20 00 38 00 00 00 50 71 c0 40 00     00:01:46.753  READ FPDMA QUEUED
  61 00 48 00 30 00 00 1b 50 64 a0 40 00     00:01:46.753  WRITE FPDMA QUEUED
  61 00 88 00 28 00 00 12 2d 8e 50 40 00     00:01:46.753  WRITE FPDMA QUEUED

Error 8 [3] occurred at disk power-on lifetime: 11407 hours (475 days + 7 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  84 -- 51 00 18 00 00 00 85 5a 48 00 00  Error: ICRC, ABRT at LBA = 0x00855a48 = 8739400

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  61 00 28 00 00 00 00 00 85 5a 38 40 00     00:02:18.698  WRITE FPDMA QUEUED
  60 00 10 00 00 00 00 00 fa bb 70 40 00     00:02:18.693  READ FPDMA QUEUED
  60 00 10 00 00 00 00 00 fa bb 70 40 00     00:02:18.692  READ FPDMA QUEUED
  60 00 10 00 00 00 00 00 fa bb 70 40 00     00:02:18.691  READ FPDMA QUEUED
  61 00 10 00 00 00 00 00 fa bb 70 40 00     00:02:18.690  WRITE FPDMA QUEUED

Est-ce grave ? Peut-on réparer ?
Merci d'avance à tous les membres de la communauté Ubuntu pour leurs réponses.

Hors ligne

#2 Le 06/03/2020, à 13:16

geole

Re : Erreurs disque dur : Signification ? Grave ? Réparable?

Bonjour
Ce que tu fournis est totalement insuffisant pour connaître l'état  actuel du disque.
On sait juste qu'il y a eu 11 erreurs  enregistrées  dans le disque. En soit c'est peu.
Que les dernières étaient des erreurs de transfert de données (ICRC).  Souvent, il suffit de changer le câble de liaison. Voir de le brancher solidement.
Que la dernière enregistrée a eu lieu lorsque le disque avait 11468 heures de fonctionnement. C'était peut-être hier ou il y a un an.

Merci de donner le retour de cette commande en remplaçant la lettre X par ce qui convient

sudo smartctl -a /dev/sdX

Il y a pas mal compteurs à examiner pour avoir une petite  idée de l'état du disque.

Dernière modification par geole (Le 06/03/2020, à 13:18)


Les grilles de l'installateur https://doc.ubuntu-fr.org/tutoriel/inst … _subiquity
"gedit admin:///etc/fstab" est proscrit,  utilisez "pkexec env DISPLAY=$DISPLAY XAUTHORITY=$XAUTHORITY xdg-open /etc/fstab" Voir  https://doc.ubuntu-fr.org/gedit
Les partitions EXT4 des disques externes => https://forum.ubuntu-fr.org/viewtopic.p … #p22697248

Hors ligne

#3 Le 06/03/2020, à 19:04

Benamoul

Re : Erreurs disque dur : Signification ? Grave ? Réparable?

Merci pour ton aide geole.
Voici le retour de la commande :

smartctl 7.0 2018-12-30 r4883 [x86_64-linux-4.15.0-88-generic] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     HGST Travelstar 5K1000
Device Model:     HGST HTS541075A9E680
Serial Number:    JD1100190MU3NK
LU WWN Device Id: 5 000cca 766c90157
Firmware Version: JA2OA560
User Capacity:    750156374016 bytes [750 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 6
SATA Version is:  SATA 2.6, 6.0 Gb/s (current: 1.5 Gb/s)
Local Time is:    Fri Mar  6 19:02:57 2020 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(   45) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 203) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   062    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   040    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0007   192   192   033    Pre-fail  Always       -       1
  4 Start_Stop_Count        0x0012   032   032   000    Old_age   Always       -       107705
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   040    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0012   070   070   000    Old_age   Always       -       13314
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   096   096   000    Old_age   Always       -       6852
191 G-Sense_Error_Rate      0x000a   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   099   099   000    Old_age   Always       -       251
193 Load_Cycle_Count        0x0012   025   025   000    Old_age   Always       -       759670
194 Temperature_Celsius     0x0002   253   253   000    Old_age   Always       -       19 (Min/Max 10/47)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       11
223 Load_Retry_Count        0x000a   100   100   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 11 (device log contains only the most recent five errors)
	CR = Command Register [HEX]
	FR = Features Register [HEX]
	SC = Sector Count Register [HEX]
	SN = Sector Number Register [HEX]
	CL = Cylinder Low Register [HEX]
	CH = Cylinder High Register [HEX]
	DH = Device/Head Register [HEX]
	DC = Device Command Register [HEX]
	ER = Error register [HEX]
	ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 11 occurred at disk power-on lifetime: 11468 hours (477 days + 20 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 81 3f 4e f0 01  Error: ICRC, ABRT at LBA = 0x01f04e3f = 32525887

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 08 b8 9a c7 40 00      00:15:24.471  READ FPDMA QUEUED
  60 a0 00 20 4e f0 40 00      00:15:24.465  READ FPDMA QUEUED
  60 40 00 40 f6 2e 40 00      00:15:24.459  READ FPDMA QUEUED
  60 40 00 40 3f 2c 40 00      00:15:24.449  READ FPDMA QUEUED
  60 40 00 00 5e 24 40 00      00:15:24.444  READ FPDMA QUEUED

Error 10 occurred at disk power-on lifetime: 11467 hours (477 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 b9 0f 3c 18 02  Error: ICRC, ABRT at LBA = 0x02183c0f = 35142671

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 d8 08 f0 3b 18 40 00      02:35:28.163  READ FPDMA QUEUED
  60 00 00 f0 3a 18 40 00      02:35:28.163  READ FPDMA QUEUED
  60 80 10 78 74 da 40 00      02:35:28.153  READ FPDMA QUEUED
  60 30 18 28 ab 47 40 00      02:35:28.142  READ FPDMA QUEUED
  60 00 08 28 aa 47 40 00      02:35:28.142  READ FPDMA QUEUED

Error 9 occurred at disk power-on lifetime: 11427 hours (476 days + 3 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 10 40 8e 2d 02  Error: ICRC, ABRT at LBA = 0x022d8e40 = 36539968

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 a0 10 a0 d6 86 40 00      00:01:46.765  READ FPDMA QUEUED
  61 20 08 80 37 03 40 00      00:01:46.764  WRITE FPDMA QUEUED
  60 20 38 c0 71 50 40 00      00:01:46.753  READ FPDMA QUEUED
  61 48 30 a0 64 50 40 00      00:01:46.753  WRITE FPDMA QUEUED
  61 88 28 50 8e 2d 40 00      00:01:46.753  WRITE FPDMA QUEUED

Error 8 occurred at disk power-on lifetime: 11407 hours (475 days + 7 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 18 48 5a 85 00  Error: ICRC, ABRT at LBA = 0x00855a48 = 8739400

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 28 00 38 5a 85 40 00      00:02:18.698  WRITE FPDMA QUEUED
  60 10 00 70 bb fa 40 00      00:02:18.693  READ FPDMA QUEUED
  60 10 00 70 bb fa 40 00      00:02:18.692  READ FPDMA QUEUED
  60 10 00 70 bb fa 40 00      00:02:18.691  READ FPDMA QUEUED
  61 10 00 70 bb fa 40 00      00:02:18.690  WRITE FPDMA QUEUED

Error 7 occurred at disk power-on lifetime: 11162 hours (465 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 01 df 4b 09 0f  Error: ICRC, ABRT at LBA = 0x0f094bdf = 252267487

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 b8 c8 ac 0a 40 00      00:00:02.066  READ FPDMA QUEUED
  60 08 b0 c0 fb f8 40 00      00:00:02.066  READ FPDMA QUEUED
  60 08 a8 60 25 0c 40 00      00:00:02.066  READ FPDMA QUEUED
  60 30 a0 90 be f8 40 00      00:00:02.066  READ FPDMA QUEUED
  60 08 98 d8 4b 09 40 00      00:00:02.066  READ FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     13314         -
# 2  Short offline       Completed without error       00%     13313         -
# 3  Short offline       Completed without error       00%     13313         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Hors ligne

#4 Le 06/03/2020, à 19:16

geole

Re : Erreurs disque dur : Signification ? Grave ? Réparable?

Benamoul a écrit :

Merci pour ton aide geole.
Voici le retour de la commande :

=== START OF INFORMATION SECTION ===
Model Family:     HGST Travelstar 5K1000

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   062    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   040    Pre-fail  Offline      -       0
  4 Start_Stop_Count        0x0012   032   032   000    Old_age   Always       -       107705
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   040    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0012   070   070   000    Old_age   Always       -       13314
191 G-Sense_Error_Rate      0x000a   100   100   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0002   253   253   000    Old_age   Always       -       19 (Min/Max 10/47)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0

Error 11 occurred at disk power-on lifetime: 11468 hours (477 days + 20 hours)

On voit donc qu'il y a quasiment  2000 heures que le dernier incident est survenu....
Tous les indicatifs sont au beau fixe. Sauf un seul dont tu hérites
  4 Start_Stop_Count        0x0012   032   032   000    Old_age   Always       -       107705
Le moteur du disque s'arrête très souvent (Toutes les sept minutes) Mais cela dépend de l'utilisation faite par le précédant propriétaire  et de ce que tu vas en faire. Au rythme passé, le moteur risque de lâcher théoriquement dans les 6265 heures 13314/(100-32)*32

Actuellement il est estimé  à 30% de sa vie. En théorie, il a encore 31066 heures de vie 13314/(100-70)*70

Dernière modification par geole (Le 06/03/2020, à 19:31)


Les grilles de l'installateur https://doc.ubuntu-fr.org/tutoriel/inst … _subiquity
"gedit admin:///etc/fstab" est proscrit,  utilisez "pkexec env DISPLAY=$DISPLAY XAUTHORITY=$XAUTHORITY xdg-open /etc/fstab" Voir  https://doc.ubuntu-fr.org/gedit
Les partitions EXT4 des disques externes => https://forum.ubuntu-fr.org/viewtopic.p … #p22697248

Hors ligne

#5 Le 06/03/2020, à 19:50

Benamoul

Re : Erreurs disque dur : Signification ? Grave ? Réparable?

Merci pour cette analyse. Il a donc encore de beaux jours devant lui ce DD (surtout qu'il sera utilisé en appoint pour l'instant).
Quelle utilisation pouvait provoquer cet arrêt moteur récurrent ? Peut-il engendrer des corruptions de données ou autres problèmes ?

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