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pingouin1234

[RESOLU] Ubuntu 16.04 unable to enumerate USB device

Bonjour,

j'utilise Ubuntu 16.04 sur un vieux Vaio 32bit
il y a 2 jours j'ai branché mon nouveau téléphone (un moto E) dessus en USB, pour copier des fichiers
-Ubuntu était incapable de reconnaitre le périphérique
-maintenant plus aucun port USB ne marche
-l'ordi ne démarre plus une fois sur deux (je dois forcer l'arrêt, puis démarrer à nouveau)

pendant le démarrage, la console tourne en rond pour essayer de détecter les appareils usb (une souris), sans succès:
unable to enumerate usb device

ci-après le retour de dmesg :
(ça boucle de nombreuses fois sur
[   63.117934] usb usb2-port4: attempt power cycle
[   85.044096] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[   85.045847] usb usb2-port4: unable to enumerate USB device
j'ai remplacé par des "..." pour le rendre plus digeste)

[    3.528062] usb 6-1: device descriptor read/64, error -71
[    3.636100] usb usb6-port1: attempt power cycle
[    3.636108] usb usb6-port1: failed to disable port power
[    4.180130] usb 6-1: new low-speed USB device number 4 using uhci_hcd
[    4.288090] [drm] fb mappable at 0xC034D000
[    4.288091] [drm] vram apper at 0xC0000000
[    4.288092] [drm] size 5787648
[    4.288093] [drm] fb depth is 24
[    4.288094] [drm]    pitch is 6400
[    4.288208] fbcon: radeondrmfb (fb0) is primary device
[    4.784927] Console: switching to colour frame buffer device 200x56
[    4.791929] radeon 0000:01:00.0: fb0: radeondrmfb frame buffer device
[    4.805380] [drm] Initialized radeon 2.50.0 20080528 for 0000:01:00.0 on minor 0
[    4.976082] usb 6-1: device not accepting address 4, error -71
[    5.104083] usb 6-1: new low-speed USB device number 5 using uhci_hcd
[    5.520082] usb 6-1: device not accepting address 5, error -71
[    5.520184] usb usb6-port1: unable to enumerate USB device
[    6.060096] usb usb2-port2: connect-debounce failed
...
[   60.596097] usb usb2-port3: connect-debounce failed
[   62.216353] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[   62.428086] Corrupted low memory at da7ce2da (be3c phys) = b0360004
[   62.429474] ------------[ cut here ]------------
[   62.429474] Memory corruption detected in low memory
[   62.430856] WARNING: CPU: 0 PID: 23 at /build/linux-hwe-t16l6u/linux-hwe-4.15.0/arch/x86/kernel/check.c:157 check_for_bios_corruption.part.1+0x83/0xc0
[   62.430857] Modules linked in: radeon i2c_algo_bit ttm drm_kms_helper syscopyarea sysfillrect ahci sysimgblt firewire_ohci psmouse libahci fb_sys_fops firewire_core sdhci_pci crc_itu_t sdhci drm sky2 video
[   62.430870] CPU: 0 PID: 23 Comm: kworker/0:1 Not tainted 4.15.0-142-generic #146~16.04.1-Ubuntu
[   62.432053] Hardware name: Sony Corporation VGN-FW41E_W/VAIO, BIOS R3100Y0 04/22/2009
[   62.432053] Workqueue: events check_corruption
[   62.432053] EIP: check_for_bios_corruption.part.1+0x83/0xc0
[   62.432053] EFLAGS: 00010292 CPU: 0
[   62.432053] EAX: 00000028 EBX: c0010000 ECX: c4e67548 EDX: 00000000
[   62.432053] ESI: 00000000 EDI: c4e632d0 EBP: ece23f24 ESP: ece23f10
[   62.432053]  DS: 007b ES: 007b FS: 00d8 GS: 00e0 SS: 0068
[   62.432053] CR0: 80050033 CR2: bfe30d00 CR3: 04e4e000 CR4: 000406f0
[   62.432053] Call Trace:
[   62.432053]  check_corruption+0x17/0x40
[   62.432053]  process_one_work+0x11f/0x3c0
[   62.432053]  worker_thread+0x37/0x410
[   62.432053]  kthread+0xd8/0x110
[   62.432053]  ? process_one_work+0x3c0/0x3c0
[   62.432053]  ? kthread_bind+0x30/0x30
[   62.432053]  ret_from_fork+0x2e/0x38
[   62.432053] Code: e6 c4 7c cc 85 c9 75 09 8d 65 f4 5b 5e 5f 5d f3 c3 80 3d 02 c1 ce c4 00 75 ee 68 38 47 b1 c4 c6 05 02 c1 ce c4 01 e8 cd 46 01 00 <0f> 0b 58 eb d8 50 8d 83 00 00 00 40 89 55 f0 50 53 68 04 47 b1
[   62.432053] ---[ end trace 1585f8fb1574ce67 ]---
[   63.116095] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[   63.117934] usb usb2-port4: attempt power cycle
...
[   85.044096] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[   85.045847] usb usb2-port4: unable to enumerate USB device
[   85.599654] EXT4-fs (sda1): mounted filesystem with ordered data mode. Opts: (null)
[   87.444945] systemd[1]: systemd 229 running in system mode. (+PAM +AUDIT +SELINUX +IMA +APPARMOR +SMACK +SYSVINIT +UTMP +LIBCRYPTSETUP +GCRYPT +GNUTLS +ACL +XZ -LZ4 +SECCOMP +BLKID +ELFUTILS +KMOD -IDN)
[   87.464167] systemd[1]: Detected architecture x86.
[   87.476236] systemd[1]: Set hostname to <TrucMachin>.
[   87.952072] usb usb2-port2: connect-debounce failed
[   90.167457] systemd[1]: Started Forward Password Requests to Wall Directory Watch.
[   90.167665] systemd[1]: Created slice System Slice.
[   90.167760] systemd[1]: Started Trigger resolvconf update for networkd DNS.
[   90.167841] systemd[1]: Listening on /dev/initctl Compatibility Named Pipe.
[   90.167870] systemd[1]: Reached target Remote File Systems (Pre).
[   90.168153] systemd[1]: Set up automount Arbitrary Executable File Formats File System Automount Point.
[   90.168289] systemd[1]: Listening on Journal Audit Socket.
[   90.832073] usb usb2-port3: connect-debounce failed
[   91.134095] lp: driver loaded but no devices found
[   91.204287] ppdev: user-space parallel port driver
[   91.302381] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro
[   91.876245] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[   92.044161] systemd-journald[240]: Received request to flush runtime journal from PID 1
[   92.776081] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[   92.777919] usb usb2-port4: attempt power cycle
...
[  112.520064] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  112.522516] usb usb2-port4: attempt power cycle
[  113.736241] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  114.636065] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  114.638550] usb usb2-port4: unable to enumerate USB device
[  115.549836] input: Sony Vaio Keys as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:00/SNY5001:00/input/input6
[  115.549958] input: Sony Vaio Jogdial as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:00/SNY5001:00/input/input7
[  115.581986] sony_laptop: SNC setup done.
[  115.594235] shpchp: Standard Hot Plug PCI Controller Driver version: 0.4
[  115.785085] ACPI Warning: SystemIO range 0x0000000000000428-0x000000000000042F conflicts with OpRegion 0x0000000000000400-0x000000000000047F (\PMIO) (20170831/utaddress-247)
[  115.785092] ACPI Warning: SystemIO range 0x0000000000000428-0x000000000000042F conflicts with OpRegion 0x0000000000000400-0x000000000000047F (\PMIO) (20170831/utaddress-247)
[  115.785097] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
[  115.785100] ACPI Warning: SystemIO range 0x0000000000000530-0x000000000000053F conflicts with OpRegion 0x0000000000000500-0x000000000000053B (\GPIO) (20170831/utaddress-247)
[  115.785104] ACPI Warning: SystemIO range 0x0000000000000530-0x000000000000053F conflicts with OpRegion 0x0000000000000500-0x000000000000053B (\GPIO) (20170831/utaddress-247)
[  115.785108] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
[  115.785109] ACPI Warning: SystemIO range 0x0000000000000500-0x000000000000052F conflicts with OpRegion 0x0000000000000500-0x000000000000053B (\GPIO) (20170831/utaddress-247)
[  115.785113] ACPI Warning: SystemIO range 0x0000000000000500-0x000000000000052F conflicts with OpRegion 0x0000000000000500-0x000000000000053B (\GPIO) (20170831/utaddress-247)
[  115.785116] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
[  115.785117] lpc_ich: Resource conflict(s) found affecting gpio_ich
[  116.107270] cfg80211: Loading compiled-in X.509 certificates for regulatory database
[  116.111831] cfg80211: Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
[  116.276477] Intel(R) Wireless WiFi driver for Linux
[  116.276479] Copyright(c) 2003- 2015 Intel Corporation
[  116.276677] iwlwifi 0000:06:00.0: can't disable ASPM; OS doesn't have ASPM control
[  116.545686] intel_powerclamp: No package C-state available
[  116.585752] intel_powerclamp: No package C-state available
[  116.593133] r592: driver successfully loaded
[  116.730494] iwlwifi 0000:06:00.0: loaded firmware version 8.83.5.1 build 33692 op_mode iwldvm
[  117.089006] iwlwifi 0000:06:00.0: CONFIG_IWLWIFI_DEBUG disabled
[  117.089009] iwlwifi 0000:06:00.0: CONFIG_IWLWIFI_DEBUGFS enabled
[  117.089011] iwlwifi 0000:06:00.0: CONFIG_IWLWIFI_DEVICE_TRACING enabled
[  117.089013] iwlwifi 0000:06:00.0: Detected Intel(R) WiFi Link 5100 AGN, REV=0x54
[  117.093046] audit: type=1400 audit(1621782411.660:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/sbin/dhclient" pid=550 comm="apparmor_parser"
[  117.093053] audit: type=1400 audit(1621782411.660:3): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=550 comm="apparmor_parser"
[  117.093057] audit: type=1400 audit(1621782411.660:4): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-helper" pid=550 comm="apparmor_parser"
[  117.093060] audit: type=1400 audit(1621782411.660:5): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=550 comm="apparmor_parser"
[  117.117379] audit: type=1400 audit(1621782411.676:6): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/bin/evince" pid=551 comm="apparmor_parser"
[  117.117385] audit: type=1400 audit(1621782411.676:7): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/bin/evince//sanitized_helper" pid=551 comm="apparmor_parser"
[  117.117388] audit: type=1400 audit(1621782411.676:8): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/bin/evince-previewer" pid=551 comm="apparmor_parser"
[  117.117391] audit: type=1400 audit(1621782411.676:9): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/bin/evince-previewer//sanitized_helper" pid=551 comm="apparmor_parser"
[  117.117394] audit: type=1400 audit(1621782411.676:10): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/bin/evince-thumbnailer" pid=551 comm="apparmor_parser"
[  117.117508] audit: type=1400 audit(1621782411.684:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/lightdm/lightdm-guest-session" pid=549 comm="apparmor_parser"
[  117.370070] ieee80211 phy0: Selected rate control algorithm 'iwl-agn-rs'
[  117.372717] iwlwifi 0000:06:00.0 wlp6s0: renamed from wlan0
[  117.797526] snd_hda_intel 0000:01:00.1: Handle vga_switcheroo audio client
[  117.889715] input: HDA ATI HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input8
[  117.921537] snd_hda_codec_realtek hdaudioC0D0: ALC262: SKU not ready 0x411111f0
[  117.921779] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC262: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[  117.921782] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[  117.921784] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x15/0x0/0x0/0x0/0x0)
[  117.921786] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0
[  117.921787] snd_hda_codec_realtek hdaudioC0D0:    inputs:
[  117.921790] snd_hda_codec_realtek hdaudioC0D0:      Mic=0x18
[  117.921792] snd_hda_codec_realtek hdaudioC0D0:      Internal Mic=0x12
[  117.935296] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[  117.935388] input: HDA Intel Front Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[  118.740577] Adding 2302972k swap on /dev/sda2.  Priority:-2 extents:1 across:2302972k FS
[  121.916249] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  122.816051] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  122.818612] usb usb2-port4: attempt power cycle
[  122.896081] hub_port_connect: 19 callbacks suppressed
[  122.896083] usb usb8-port1: connect-debounce failed
[  123.218016] IPv6: ADDRCONF(NETDEV_UP): enp8s0: link is not ready
[  123.221717] sky2 0000:08:00.0 enp8s0: enabling interface
[  123.222027] IPv6: ADDRCONF(NETDEV_UP): enp8s0: link is not ready
[  123.227856] IPv6: ADDRCONF(NETDEV_UP): wlp6s0: link is not ready
[  123.237957] iwlwifi 0000:06:00.0: Radio type=0x1-0x2-0x0
[  123.361430] iwlwifi 0000:06:00.0: Radio type=0x1-0x2-0x0
[  123.392870] IPv6: ADDRCONF(NETDEV_UP): wlp6s0: link is not ready
[  123.815762] IPv6: ADDRCONF(NETDEV_UP): wlp6s0: link is not ready
[  123.868119] Corrupted low memory at da7ce2da (be3c phys) = b0360004
[  124.032250] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  124.932078] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  124.934679] usb usb2-port4: unable to enumerate USB device
[  127.836075] usb usb2-port2: connect-debounce failed
[  128.768085] usb usb8-port1: connect-debounce failed
[  129.977617] wlp6s0: authenticate with 20:da:22:d4:4c:c1
[  129.982650] wlp6s0: send auth to 20:da:22:d4:4c:c1 (try 1/3)
[  129.985886] wlp6s0: authenticated
[  129.988089] wlp6s0: associate with 20:da:22:d4:4c:c1 (try 1/3)
[  129.992087] wlp6s0: RX AssocResp from 20:da:22:d4:4c:c1 (capab=0x411 status=0 aid=1)
[  129.994834] wlp6s0: associated
[  130.436434] IPv6: ADDRCONF(NETDEV_CHANGE): wlp6s0: link becomes ready
[  130.720078] usb usb2-port3: connect-debounce failed
...
[  161.240053] usb usb8-port1: connect-debounce failed
[  161.748255] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  162.716156] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  162.716175] usb usb2-port4: attempt power cycle
[  163.932259] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  164.832080] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  164.832104] usb usb2-port4: unable to enumerate USB device
[  166.530146] audit: type=1400 audit(1621782457.872:28): apparmor="DENIED" operation="file_lock" profile="/usr/share/hplip/systray.py" name="/etc/xdg/Trolltech.conf" pid=3664 comm="python" requested_mask="k" denied_mask="k" fsuid=1000 ouid=0
[  167.732068] usb usb2-port2: connect-debounce failed
[  169.469196] audit: type=1400 audit(1621782460.812:29): apparmor="DENIED" operation="file_lock" profile="/usr/share/hplip/systray.py" name="/etc/xdg/sni-qt.conf" pid=3664 comm="python" requested_mask="k" denied_mask="k" fsuid=1000 ouid=0
[  170.180083] usb usb8-port1: connect-debounce failed
...
[  287.184140] usb usb2-port4: unable to enumerate USB device
[  288.070276] perf: interrupt took too long (2515 > 2500), lowering kernel.perf_event_max_sample_rate to 79500
[  750.448132] usb usb2-port3: connect-debounce failed
[  751.636325] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
...
[  752.457375] ehci-pci 0000:00:1a.7: remove, state 4
[  752.457388] usb usb1: USB disconnect, device number 1
[  752.464298] ehci-pci 0000:00:1a.7: USB bus 1 deregistered
[  752.536153] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  752.536179] usb usb2-port4: attempt power cycle
...
[  779.868147] usb usb2-port1: connect-debounce failed
[  781.896111] usb usb6-port2: Cannot enable. Maybe the USB cable is bad?
...
[  794.868149] usb usb2-port3: connect-debounce failed
[  796.056302] usb usb2-port4: Cannot enable. Maybe the USB cable is bad?
[  796.407976] ehci-pci 0000:00:1d.7: remove, state 1
[  796.407987] usb usb2: USB disconnect, device number 1
[  796.540126] usb usb2-port4: attempt power cycle
[  796.540130] usb usb2-port4: failed to disable port power
[  796.556227] ehci-pci 0000:00:1d.7: USB bus 2 deregistered
[  797.540101] usb 6-2: new low-speed USB device number 10 using uhci_hcd
[  798.512079] usb 6-2: device descriptor read/64, error -71
[  799.572105] usb usb8-port1: connect-debounce failed
[  799.736086] usb usb6-port2: Cannot enable. Maybe the USB cable is bad?
[  799.864084] usb 6-2: new low-speed USB device number 11 using uhci_hcd
...
[  995.052073] usb 6-1: new low-speed USB device number 31 using uhci_hcd
[  995.192076] usb 6-1: device descriptor read/64, error -71
[  995.440071] usb 6-1: device descriptor read/64, error -71
[  995.548086] usb usb6-port1: unable to enumerate USB device

j'ai essayé ça:
https://ubuntuforums.org/showthread.php?t=1938359
sans succès

ça également:
https://forum.ubuntu-fr.org/viewtopic.php?id=1345241
sans succès non plus...
j'ai essayé de faire la manip indiquée pour le driver uhci_hcd également, sans succès.

concernant le bug au démarrage du PC (obligé de forcer l'arrêt puis redémarrer), j'avais eu ce problème, résolu dans un post précédent, il fallait éditer le fichier Grub.
Là, je suis allé voir mais le fichier Grub n'a pas été modifié, donc je ne sais pas non plus où se trouve la source du problème.

j'ai essayé mes 3 ports, aucun ne marche, la souris est allumée mais ne réagit pas, mon DD externe s'allume mais ne se boot pas.

que faire??

pourquoi le branchement d'un périphérique usb (le téléphone en l'occurence) provoque-t-il un tel bazar?? il n'y a pas moyen de s'en prémunir?

merci de votre lecture!

Dernière modification par pingouin1234 (Le 28/05/2021, à 08:05)

pingouin1234

Re : [RESOLU] Ubuntu 16.04 unable to enumerate USB device

Je tente aussi de virer les pilotes ehci_hcd et uhci_hcd avec modprobe

bob@TrucMachin:~$ sudo modprobe -r uhci_hcd
modprobe: FATAL: Module uhci_hcd is builtin.
bob@TrucMachin:~$ sudo modprobe -r ehci_hcd
modprobe: FATAL: Module ehci_hcd is builtin.

sans succès non plus!

d'après ce que j'en comprends, pour pouvoir désactiver les pilotes USB il faut en faire des modules, pour cela il faut recompliler le noyau? ce qui prend 1-2h plus le risque de faire un truc foireux. je vais attendre un peu...

Dernière modification par pingouin1234 (Le 24/05/2021, à 17:29)

pingouin1234

Re : [RESOLU] Ubuntu 16.04 unable to enumerate USB device

En fin de compte la solution était la suivante:

éteindre l'ordi, débrancher, enlever la batterie, attendre un peu, rebrancher, redémarrer.

les ports usb remarchent. même le téléphone qui avait déclenché le bug fonctionne.
plus de blocage au démarrage avec obligation de forcer l'arrêt
plus de spam de console avec l'erreur usb

youpi!

voilà voilà voilà...