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#1 Le 29/08/2021, à 17:01

innersmile34

pc ne démarre plus: initramfs

Bonjour,

Je suis bloquée et j'en appelle à votre aide.
Mon ordi c'est bloqué d'un seul coup. J'ai redémarré, mais je ne peux plus accéder à rien.
Je suis sur Ubuntu 20.4 sur un Acer nitro 5
Quoique je fasse j'ai ce message d'erreur.
Je suis obligée d'écrire ce message via mon smartphone, je m'excuse donc de la médiocrité du message.

[   0.103857] x86/cpu: SGX disabled by BIOS
[   0.569149] integrity: problem loading X.509 certificate -65
[   0.569166] integrity: problem loading X.509 certificate -65
Gave up waiting for root file system device. Common problems: 
- Boots arts (cat /proc/cmdline)
- missing modules  (cat /proc/modules ; ls /dev)
ALERT! Uuid= bee567be-4df6-4a35-8902-7112e85e9e1d des not exist. Dropping to a shell !

BusyBox va.30.1 (ubuntu 1:1.30.1-4ubuntu6.3) built-in selle (ash)
Enter 'help' for à list of built-in commande.

(Initramfs)

Dernière modification par Nuliel (Le 29/08/2021, à 19:19)

Hors ligne

#2 Le 29/08/2021, à 19:18

Nuliel

Re : pc ne démarre plus: initramfs

Bonjour,
SGX n'a rien à voir avec ton problème. As tu fait quelque chose de particulier avant ce pb (modification de partition par exemple)?
Tu peux démarrer sur un live usb (la clé usb t'ayant permis d'installer ubuntu, bien sûr tu ne fais pas "installer" mais tu choisis "essayer") et tu peux faire un boot info: https://doc.ubuntu-fr.org/tutoriel/boot … erationnel

J'ai modifié le titre et rajouté les balises code, ce sera mieux

Dernière modification par Nuliel (Le 29/08/2021, à 19:20)

Hors ligne

#3 Le 29/08/2021, à 19:39

innersmile34

Re : pc ne démarre plus: initramfs

merci Nuliel,

j'ai fait ce que tu m'as dit et j'ai l'url :
https://paste.ubuntu.com/p/BGhH4ZyNjR/

Je n'ai rien fait, je regardais une vidéo sur youtube quand l'ordi s'est figé puis plus rien

Hors ligne

#4 Le 29/08/2021, à 19:59

Nuliel

Re : pc ne démarre plus: initramfs

Parfait, par contre c'est chiant les paste chez ubuntu on doit maintenant se connecter pour y accéder... Je le colle ici.

boot-info-4ppa130                                              [20210829_1729]

============================== Boot Info Summary ===============================

 => No boot loader is installed in the MBR of /dev/sdb.
 => Windows 7/8/2012 is installed in the MBR of /dev/sdc.

sdb1: __________________________________________________________________________

    File system:       ext4
    Boot sector type:  -
    Boot sector info: 
    Operating System:  
    Boot files:        

sdc1: __________________________________________________________________________

    File system:       ntfs
    Boot sector type:  Windows 7/2008: NTFS
    Boot sector info:  No errors found in the Boot Parameter Block.
    Operating System:  
    Boot files:        

sda: ___________________________________________________________________________

    File system:       iso9660
    Boot sector type:  Grub2 (v1.99-2.00)
    Boot sector info:  Grub2 (v1.99-2.00) is installed in the boot sector of 
                       sda and looks at sector 0 of the same hard drive for 
                       core.img, but core.img can not be found at this 
                       location.
    Mounting failed:   mount: /mnt/BootInfo/FD/sda: /dev/sda déjà monté ou point de montage actif.


================================ 0 OS detected =================================


============================ Architecture/Host Info ============================

CPU architecture: 64-bit
Live-session OS is Ubuntu 64-bit (Ubuntu 21.04, hirsute, x86_64)


===================================== UEFI =====================================

BIOS is EFI-compatible, and is setup in EFI-mode for this live-session.
SecureBoot disabled.

efibootmgr -v
BootCurrent: 0000
Timeout: 0 seconds
BootOrder: 0000,0001,2001,2002,2003
Boot0000* Linpus lite	HD(2,GPT,af8737a9-1e23-4373-b878-c8b16199d461,0x53d774,0x2738)/File(\EFI\Boot\grubx64.efi)RC
Boot0001* ubuntu	HD(1,GPT,19c6ccca-4498-4c04-95cf-945481332e82,0x800,0x1dc800)/File(\EFI\ubuntu\shimx64.efi)
Boot2001* EFI USB Device	RC
Boot2002* EFI DVD/CDROM	RC
Boot2003* EFI Network	RC
This session has been detected as 'live' because df -Th / contains overlay



============================= Drive/Partition Info =============================

Disks info: ____________________________________________________________________

sdb	: is-GPT,	no-BIOSboot,	has-noESP, 	not-usb,	not-mmc, no-os,	2048 sectors * 512 bytes
sdc	: notGPT,	no-BIOSboot,	has-noESP, 	not-usb,	not-mmc, no-os,	2048 sectors * 512 bytes

Partitions info (1/3): _________________________________________________________

sdb1	: no-os,	32, nopakmgr,	no-docgrub,	nogrub,	nogrubinstall,	no-grubenv,	noupdategrub,	farbios
sdc1	: no-os,	32, nopakmgr,	no-docgrub,	nogrub,	nogrubinstall,	no-grubenv,	noupdategrub,	farbios

Partitions info (2/3): _________________________________________________________

sdb1	: isnotESP,	part-has-no-fstab,	no-nt,	no-winload,	no-recov-nor-hid,	no-bmgr,	notwinboot
sdc1	: isnotESP,	part-has-no-fstab,	no-nt,	no-winload,	no-recov-nor-hid,	no-bmgr,	notwinboot

Partitions info (3/3): _________________________________________________________

sdb1	: maybesepboot,	no-boot,	part-has-no-fstab,	not-sep-usr,	no---usr,	part-has-no-fstab,	std-grub.d,	sdb
sdc1	: not-sepboot,	no-boot,	part-has-no-fstab,	not-sep-usr,	no---usr,	part-has-no-fstab,	std-grub.d,	sdc

fdisk -l (filtered): ___________________________________________________________

Disk sda: 14.91 GiB, 16008609792 bytes, 31266816 sectors
Disk identifier: AF8737A9-1E23-4373-B87A-C8B16199D461
        Start      End  Sectors  Size Type
sda1       64  5494643  5494580  2.6G Microsoft basic data
sda2  5494644  5504683    10040  4.9M EFI System
sda3  5504684  5505283      600  300K Microsoft basic data
sda4  5509120 31266752 25757633 12.3G Linux filesystem
Disk sdb: 931.51 GiB, 1000204886016 bytes, 1953525168 sectors
Disk identifier: 3BB258D5-223A-47B1-AF29-5201B1DC6ABD
      Start        End    Sectors   Size Type
sdb1   2048 1953523711 1953521664 931.5G Linux filesystem
Disk sdc: 931.51 GiB, 1000204886016 bytes, 1953525168 sectors
Disk identifier: 0x6657fbb8
      Boot Start        End    Sectors   Size Id Type
sdc1        2048 1953521663 1953519616 931.5G  7 HPFS/NTFS/exFAT

parted -lm (filtered): _________________________________________________________

sda:16.0GB:scsi:512:512:gpt:SanDisk Cruzer Blade:;
1:32.8kB:2813MB:2813MB::ISO9660:hidden, msftdata;
2:2813MB:2818MB:5140kB::Appended2:boot, esp;
3:2818MB:2819MB:307kB::Gap1:hidden, msftdata;
4:2821MB:16.0GB:13.2GB:ext4::;
sdb:1000GB:scsi:512:4096:gpt:ATA ST1000LM035-1RK1:;
1:1049kB:1000GB:1000GB:ext4::;
sdc:1000GB:scsi:512:512:msdos:TOSHIBA External USB 3.0:;
1:1049kB:1000GB:1000GB:ntfs::;

blkid (filtered): ______________________________________________________________

NAME   FSTYPE   UUID                                 PARTUUID                             LABEL              PARTLABEL
sda    iso9660  2021-04-20-11-16-16-00                                                    Ubuntu 21.04 amd64 
├─sda1 iso9660  2021-04-20-11-16-16-00               af8737a9-1e23-4373-b87b-c8b16199d461 Ubuntu 21.04 amd64 ISO9660
├─sda2 vfat     F940-6C0E                            af8737a9-1e23-4373-b878-c8b16199d461 ESP                Appended2
├─sda3                                               af8737a9-1e23-4373-b879-c8b16199d461                    Gap1
└─sda4 ext4     df9dd29a-aaba-4706-a64d-e255745eb6ee ce1a56b5-a68c-244c-8cbc-7cf2db0c8b59 writable           
sdb                                                                                                          
└─sdb1 ext4     4ba6ee72-2049-4883-b782-2f69487ed199 0e30dd84-2d58-492e-a0e8-e72d187a7d4b                    
sdc                                                                                                          
└─sdc1 ntfs     843671A53671993E                     6657fbb8-01                          TOSHIBA EXT        

df (filtered): _________________________________________________________________

                                                          Avail Use% Mounted on
disk/by-label/writable[/install-logs-2021-08-29.2/crash]  11.3G   0% /var/crash
disk/by-label/writable[/install-logs-2021-08-29.2/log]    11.3G   0% /var/log
sda1                                                          0 100% /cdrom
sdb1                                                     519.1G  38% /media/ubuntu/4ba6ee72-2049-4883-b782-2f69487ed199
sdc1                                                     633.7G  32% /media/ubuntu/TOSHIBA EXT

Mount options: __________________________________________________________________

disk/by-label/writable[/install-logs-2021-08-29.2/crash] rw,relatime
disk/by-label/writable[/install-logs-2021-08-29.2/log]   rw,relatime
sda1                                                     ro,noatime,nojoliet,check=s,map=n,blocksize=2048
sdb1                                                     rw,nosuid,nodev,relatime
sdc1                                                     rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096


=============================== StdErr Messages ================================

File descriptor 63 (pipe:[153289]) leaked on lvs invocation. Parent PID 33954: /bin/bash

Unmount sdc1 from /media/ubuntu/TOSHIBA EXT/ to avoid special characters (& or \ or space) incompatibilities

Unmount sdc1 from /media/ubuntu/TOSHIBA EXT/ to avoid special characters (& or \ or space) incompatibilities

Suggested repair: ______________________________________________________________

The default repair of the Boot-Repair utility would not act on the MBR.
The boot flag would be placed on sdc1.

Je reviens en soirée

Dernière modification par Nuliel (Le 29/08/2021, à 20:06)

Hors ligne

#5 Le 29/08/2021, à 20:13

innersmile34

Re : pc ne démarre plus: initramfs

je précise que je n'ai pas pu démarrer en live avec ubuntu 20.4.
J'ai donc utiliser le 21.
De plus, en démarrant en live j'ai pu accéder à mes dossiers. Afin de ne pas prendre de risques de tout perdre, j'ai branché mon disque dur externe toshiba pour copier mes dossiers

Hors ligne

#6 Le 29/08/2021, à 20:34

Nuliel

Re : pc ne démarre plus: initramfs

Bonne idée. Je te laisse faire la copie (pense aussi aux dossiers cachés)

Toujours en live usb je te laisse faire des rapports smart des deux disques. Pour cela, tu peux installer smart:

sudo apt-get install --no-install-recommends smartmontools 

puis pour chaque disque donner

sudo smartctl -a /dev/sdX

(/dev/sdX est à remplacer par /dev/sda, ou /dev/sdb, ou /dev/sdc, ... selon le nom pris par le disque)

Le but est de comprendre comment tu es arrivé à avoir une partition qui a changé d'UUID.

Dernière modification par Nuliel (Le 29/08/2021, à 20:35)

Hors ligne

#7 Le 29/08/2021, à 20:47

geole

Re : pc ne démarre plus: initramfs

Bonjour.
Le disque contenant la partition de boot EFI a disparu.
Regarde si tous tes disques sont bien connectés afin d'être détectés dans le bios.
Regarde si le bios est bien resté positionné pour des accès en AHCI et pas raids ou irst.


Les grilles de l'installateur https://doc.ubuntu-fr.org/tutoriel/inst … _subiquity
"gedit admin:///etc/fstab" est proscrit,  utilisez "pkexec env DISPLAY=$DISPLAY XAUTHORITY=$XAUTHORITY xdg-open /etc/fstab" Voir  https://doc.ubuntu-fr.org/gedit
Les partitions EXT4 des disques externes => https://forum.ubuntu-fr.org/viewtopic.p … #p22697248

En ligne

#8 Le 29/08/2021, à 21:01

innersmile34

Re : pc ne démarre plus: initramfs

pour sdb :

<pre>sudo smartctl -a /dev/sdb
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.11.0-16-generic] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Mobile HDD
Device Model:     ST1000LM035-1RK172
Serial Number:    WKPCVMFE
LU WWN Device Id: 5 000c50 0d06c3f99
Firmware Version: ACM2
User Capacity:    1000204886016 bytes [1,00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Aug 29 18:57:59 2021 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(    0) seconds.
Offline data collection
capabilities: 			 (0x71) SMART execute Offline immediate.
					No Auto Offline data collection support.
					Suspend Offline collection upon new
					command.
					No Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   1) minutes.
Extended self-test routine
recommended polling time: 	 ( 169) minutes.
Conveyance self-test routine
recommended polling time: 	 (   2) minutes.
SCT capabilities: 	       (0x3035)	SCT Status supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   081   064   006    Pre-fail  Always       -       112219448
  3 Spin_Up_Time            0x0003   099   099   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       888
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   074   060   045    Pre-fail  Always       -       27160482
  9 Power_On_Hours          0x0032   099   099   000    Old_age   Always       -       1069 (191 61 0)
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       451
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   059   052   040    Old_age   Always       -       41 (Min/Max 35/47)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       32
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       44
193 Load_Cycle_Count        0x0032   099   099   000    Old_age   Always       -       3577
194 Temperature_Celsius     0x0022   041   048   000    Old_age   Always       -       41 (0 15 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       1008 (126 61 0)
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       3333281665
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       1417658190
254 Free_Fall_Sensor        0x0032   100   100   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
</pre>

pour sdc :

sudo smartctl -a /dev/sdc
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.11.0-16-generic] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Toshiba 2.5" HDD MQ01UBD... (USB 3.0)
Device Model:     TOSHIBA MQ01UBD100
Serial Number:    45E5T1Y2T
LU WWN Device Id: 0 000000 000000000
Firmware Version: AX001U
User Capacity:    1000204886016 bytes [1,00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sun Aug 29 18:59:28 2021 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(  120) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 239) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   050    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   050    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0027   100   100   001    Pre-fail  Always       -       2585
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       754
  5 Reallocated_Sector_Ct   0x0033   100   100   050    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   050    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   050    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   098   098   000    Old_age   Always       -       801
 10 Spin_Retry_Count        0x0033   115   100   030    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       397
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       9
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       113
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       4755
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       50 (Min/Max 16/53)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
220 Disk_Shift              0x0002   100   100   000    Old_age   Always       -       0
222 Loaded_Hours            0x0032   100   100   000    Old_age   Always       -       155
223 Load_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
224 Load_Friction           0x0022   100   100   000    Old_age   Always       -       0
226 Load-in_Time            0x0026   100   100   000    Old_age   Always       -       254
240 Head_Flying_Hours       0x0001   100   100   001    Pre-fail  Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Geole, après la copie des fichiers je démonte l'ordi et verifie les connexions.

Hors ligne

#9 Le 29/08/2021, à 21:13

Nuliel

Re : pc ne démarre plus: initramfs

Alors il n'y a pas de pb sur ces deux disques selon ces rapports smart (mais pas sûr que tu aies fait le rapport smart des deux disques internes)
Je te laisse faire ce que propose geole

Hors ligne