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sybilldoreen

Elder Scrolls Online - Erreur de lancement

Bonjour

Je débute sur Linux.
J'ai installé TESO sur mon pc il y a un peu plus d'un an via Steam, je n'ai rencontré aucun problème jusqu'à la dernière mise à jour du jeu.
Je ne sais pas si la mise à jour est liée à mon problème mais depuis le jeu ne lance plus sur Steam. En cliquant sur play rien ne se passe.
J'ai plusieurs fois désinstallé et réinstallé le jeux. Je peux lancer le launcher à partir du fichier "ZenimaxOnline" > "Launcher" > "Bethesda.net_Launcher.exe" 
C'est en cliquant sur "Jouer" qu'une fenêtre wine m'indique que "le programme "eso64.exe" a rencontré un problème sérieux et doit être fermé." Il stipule que l'erreur peut résulter du programme lui même ou de Wine.
En ouvrant le launcher à partir de "eso64.exe" le problème est le même que cité ci-dessus.

Voici le retour de Wine :

 Unhandled exception: page fault on read access to 0x0000000000000000 in 64-bit code (0x00000001420c883e).
Register dump:
 rip:00000001420c883e rsp:000000000021e840 rbp:0000000000000000 eflags:00010246 (  R- --  I  Z- -P- )
 rax:000000000000008d rbx:0000000000000002 rcx:0000000000000005 rdx:0000000000000000
 rsi:0000000000000000 rdi:0000000000000000  r8:0000000000000000  r9:000000000021e8b0 r10:0000000000000000
 r11:000000000021e7f0 r12:00000000031126d0 r13:0000000000000000 r14:0000000000000000 r15:000000017000e320
Stack dump:
0x000000000021e840:  00000001420c8806 00000001420c3fb8
0x000000000021e850:  0000000000000002 0000000000000000
0x000000000021e860:  0000000000000000 0000000141c3469f
0x000000000021e870:  0000000003112580 00000000031126d0
0x000000000021e880:  0000000000000000 0000000000000000
0x000000000021e890:  0000000000000000 0000000100000000
0x000000000021e8a0:  00000000036203b0 00000001420c06e8
0x000000000021e8b0:  0000000000000000 0000000003112530
0x000000000021e8c0:  0000000003112538 0000000003220000
0x000000000021e8d0:  0000619de379ceae 00000000000000df
0x000000000021e8e0:  ffffffffffffffff 000000017008d8c8
0x000000000021e8f0:  00000000031126d0 00000000000000df
Backtrace:
=>0 0x00000001420c883e ??0ReadBytesMem@AK@@QEAA@XZ+0x29026e() in eso64 (0x0000000000000000)
  1 0x00000001420c8806 ??0ReadBytesMem@AK@@QEAA@XZ+0x290236() in eso64 (0x0000000000000000)
  2 0x00000001420c3fb8 ??0ReadBytesMem@AK@@QEAA@XZ+0x28b9e8() in eso64 (0x0000000000000000)
  3 0x00000001420ac706 ??0ReadBytesMem@AK@@QEAA@XZ+0x274136() in eso64 (0x000000000021ea10)
  4 0x00000001420ad362 ??0ReadBytesMem@AK@@QEAA@XZ+0x274d92() in eso64 (0x0000000000000000)
  5 0x00000001420ae7f5 ??0ReadBytesMem@AK@@QEAA@XZ+0x276225() in eso64 (0x0000000000000000)
  6 0x0000000141d58041 EntryPoint+0x123101() in eso64 (0x0000000000000000)
  7 0x0000000141d2b55a EntryPoint+0xf661a() in eso64 (0x00000000709c6ce0)
  8 0x000000007095b512 _initterm+0x62(start=<internal error>, end=<internal error>) [Z:\usr\src\packages\BUILD\dlls\msvcrt\data.c:637] in ucrtbase (0x00000000709c6ce0)
  9 0x0000000141c34e48 in eso64 (+0x1c34e48) (0x0000000000000000)
  10 0x000000007b62d389 BaseThreadInitThunk+0x9(unknown=<internal error>, entry=<internal error>, arg=<internal error>) [Z:\usr\src\packages\BUILD\dlls\kernel32\thread.c:61] in kernel32 (0x0000000000000000)
  11 0x000000017005eed3 __wine_pop_frame(unknown=<internal error>, entry=<internal error>, arg=<internal error>) [Z:\usr\src\packages\BUILD\include\wine\exception.h:273] in ntdll (0x0000000000000000)
  12 0x000000017005eed3 RtlUserThreadStart+0x83(entry=[<register RSP not accessible in this frame>, arg=[<register RSP not accessible in this frame>) [Z:\usr\src\packages\BUILD\dlls\ntdll\thread.c:240] in ntdll (0x0000000000000000)
0x00000001420c883e eso64+0x20c883e: movq	(%r10),%r10
Modules:
Module	Address					Debug info	Name (56 modules)
PE	0000000000010000-000000000001f000	Deferred        api-ms-win-crt-heap-l1-1-0
PE	0000000000350000-0000000000514000	Deferred        winmm
PE	0000000000520000-0000000000e3d000	Deferred        user32
PE	0000000000e40000-0000000001083000	Deferred        setupapi
PE	0000000001090000-0000000001655000	Deferred        ole32
PE	0000000001660000-000000000256c000	Deferred        shell32
PE	0000000002570000-00000000025ed000	Deferred        bink2w64
PE	00000000025f0000-00000000027ed000	Deferred        icuin55_x64
PE	00000000027f0000-0000000002bf4000	Deferred        d3dcompiler_47
PE	0000000002c00000-0000000002c4d000	Deferred        jsproxy
PE	000000003b400000-000000003b43e000	Deferred        steam_api64
PE	000000004a800000-000000004a965000	Deferred        icuuc55_x64
PE	000000004ad00000-000000004c5b8000	Deferred        icudt55_x64
PE	0000000061300000-000000006138e000	Deferred        iphlpapi
PE	0000000061540000-000000006166b000	Deferred        advapi32
PE	0000000061d00000-0000000061d10000	Deferred        api-ms-win-crt-convert-l1-1-0
PE	0000000061d80000-0000000061d91000	Deferred        api-ms-win-crt-math-l1-1-0
PE	0000000062100000-0000000062192000	Deferred        msvcp140
PE	0000000062b40000-0000000062b4e000	Deferred        api-ms-win-crt-environment-l1-1-0
PE	0000000062dc0000-000000006307e000	Deferred        rpcrt4
PE	0000000063280000-00000000632a0000	Deferred        version
PE	0000000063540000-0000000063550000	Deferred        api-ms-win-crt-runtime-l1-1-0
PE	00000000639c0000-0000000063a15000	Deferred        shcore
PE	0000000064840000-0000000064990000	Deferred        shlwapi
PE	0000000064cc0000-00000000651dd000	Deferred        oleaut32
PE	0000000065b40000-0000000065b4f000	Deferred        api-ms-win-crt-filesystem-l1-1-0
PE	0000000066040000-0000000066088000	Deferred        bcrypt
PE	0000000066400000-000000006640e000	Deferred        api-ms-win-crt-locale-l1-1-0
PE	00000000664c0000-00000000664f2000	Deferred        hid
PE	0000000066900000-0000000066960000	Deferred        win32u
PE	0000000067640000-0000000067652000	Deferred        psapi
PE	0000000068300000-0000000068497000	Deferred        combase
PE	00000000684c0000-000000006850d000	Deferred        concrt140
PE	0000000068f80000-0000000068fad000	Deferred        wsock32
PE	0000000069200000-000000006920c000	Deferred        vcruntime140_1
PE	0000000069400000-0000000069531000	Deferred        winhttp
PE	0000000069e40000-0000000069eb8000	Deferred        msacm32
PE	000000006a080000-000000006a39a000	Deferred        msvcrt
PE	000000006b5c0000-000000006b5d0000	Deferred        api-ms-win-crt-stdio-l1-1-0
PE	000000006b680000-000000006b6b4000	Deferred        xinput9_1_0
PE	000000006ba00000-000000006bacf000	Deferred        sechost
PE	000000006c7c0000-000000006ca1e000	Deferred        gdi32
PE	000000006cd40000-000000006cd4e000	Deferred        api-ms-win-crt-time-l1-1-0
PE	000000006d580000-000000006d61d000	Deferred        ws2_32
PE	000000006e2c0000-000000006e308000	Deferred        dnsapi
PE	000000006eb40000-000000006eb4f000	Deferred        api-ms-win-crt-utility-l1-1-0
PE	000000006f280000-000000006f2a1000	Deferred        nsi
PE	000000006fd00000-000000006fd10000	Deferred        api-ms-win-crt-string-l1-1-0
PE	0000000070040000-0000000070059000	Deferred        vcruntime140
PE	0000000070940000-0000000070cd4000	Dwarf-4         ucrtbase
PE	0000000071000000-000000007105d000	Deferred        imm32
PE	000000007b000000-000000007b3cf000	Deferred        kernelbase
PE	000000007b600000-000000007b964000	Dwarf-4         kernel32
PE	0000000140000000-0000000142c43000	Export          eso64
PE	0000000170000000-0000000170342000	Dwarf-4         ntdll
PE	0000000180000000-00000001800b0000	Deferred        granny2_x64
Threads:
process  tid      prio (all id:s are in hex)
00000038 services.exe
	0000003c    0
	00000040    0
	0000004c    0
	00000074    0
	0000009c    0
	000000b4    0
	000000d8    0
00000044 winedevice.exe
	00000048    0
	00000054    0
	00000058    0
	0000005c    0
	00000060    0
	000000c0    0
00000064 explorer.exe
	00000068    0
	00000090    0
	000000c4    0
	000000c8    0
0000006c winedevice.exe
	00000070    0
	00000078    0
	0000007c    0
	00000080    0
	00000084    0
	00000088    0
	0000008c    0
00000094 plugplay.exe
	00000098    0
	000000a0    0
	000000a4    0
	000000a8    0
000000ac svchost.exe
	000000b0    0
	000000b8    0
	000000bc    0
000000d0 rpcss.exe
	000000d4    0
	000000e0    0
	000000e4    0
	000000e8    0
	000000ec    0
	000000f0    0
	00000114    0
00000108 Bethesda.net_Launcher.exe
	0000010c    0
	00000110    0
	00000118    0
	0000011c    0
	00000120    0
	00000124    0
	00000128    0
	0000012c    0
	00000134    0
	00000138    0
	0000013c    0
	00000140    0
	00000144    0
	00000154    0
	00000158    0
	0000015c    0
	00000160    0
	00000164    0
	00000168    0
00000270 (D) Z:\home\segolene\.steam\debian-installation\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe
	00000274    0 <==
	00000284    0
System information:
    Wine build: wine-7.0
    Platform: x86_64
    Version: Windows 10
    Host system: Linux
    Host version: 5.13.0-39-generic

Est ce que quelqu'un ici peut m'aider ? J'ai dû mal à identifier l'origine du problème.
Je vous remercie

Vobul

Re : Elder Scrolls Online - Erreur de lancement

Dans les préférences de Steam, essaie d'utiliser une version de Proton plus récente.

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Vobul
Utilisez le retour utilisable de commandes !!!
J'aime la langue française, mais je parle franglais, deal with it.
RTFM

sybilldoreen

Re : Elder Scrolls Online - Erreur de lancement

Merci Vobul pour ta réponse. Malheureusement mon écran de pc m'a lâché ce soir Je ne sais pas quand je pourrais tenter de lancer le jeu avec une nouvelle version de Proton.

sybilldoreen

Re : Elder Scrolls Online - Erreur de lancement

Dans les préférences de Steam, essaie d'utiliser une version de Proton plus récente.

Merci beaucoup Vobul ! Ca fonctionne

Vobul

Re : Elder Scrolls Online - Erreur de lancement

Ah cool !

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Vobul
Utilisez le retour utilisable de commandes !!!
J'aime la langue française, mais je parle franglais, deal with it.
RTFM