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#1 Le 08/12/2024, à 18:33
- ptilinopus
Problème internet lent / haché / déconnexions
Bonjour,
Je rencontre depuis quelques temps des problèmes qui sont similaires à ce que certaines personnes décrivaient dans d'autres messages plus anciens : internet haché, lent, déconnexion transitoire du wifi (icône qui passe en "?")... le tout sous wifi, mais aussi parfois en filaire. J'aimerais bien réussir à comprendre si ça vient de la box, de l'ordi, de la carte réseau ou autre chose (les murs de la maison ou je ne sais quoi). Avec les indications des messages qui ont pu être postés avant et que j'ai trouvés je n'arrive pas à comprendre quels problèmes sont testés par quelles commandes.
Est-ce que quelqu'un pourrait m'aider à débrouiller tout ça ?
C'est sous ubuntu 24.04.1 LTS, avec un Acer Aspire 3 Ryzen 5.
Hors ligne
#2 Le 08/12/2024, à 18:35
- xubu1957
Re : Problème internet lent / haché / déconnexions
Bonjour,
Il faudrait fournir, en te servant du Retour utilisable de commande, un wificheck qui rassemble ces informations > Configuration wifi.
Étape 2 : Il ne reste plus qu'à copier le contenu du fichier wificheck.log (et non le fichier wificheck qui est le programme qui a généré le fichier wificheck.log) situé dans le dossier personnel et le copier sur le forum.
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Réso|u] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
Hors ligne
#3 Le 17/02/2025, à 13:44
- ptilinopus
Re : Problème internet lent / haché / déconnexions
Bonjour,
Merci pour le retour.
J'espère qu'il y a dans la suite l'entièreté des info utiles :
>> lsb_release -a
Distributor ID: Ubuntu
Description: Ubuntu 24.04.2 LTS
Release: 24.04
Codename: noble
>> lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0408:a031 Quanta Computer, Inc. VGA WebCam
Bus 001 Device 003: ID 1ea7:0066 SHARKOON Technologies GmbH [Mediatrack Edge Mini Keyboard]
Bus 001 Device 004: ID 04ca:3015 Lite-On Technology Corp. Qualcomm Atheros QCA9377 Bluetooth
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>> lspci -k -nn | grep -A 3 -i net
02:00.0 Network controller [0280]: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042] (rev 31)
Subsystem: Lite-On Communications Inc Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [11ad:08a6]
Kernel driver in use: ath10k_pci
Kernel modules: ath10k_pci
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
Subsystem: Acer Incorporated [ALI] RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [1025:1458]
Kernel driver in use: r8169
Kernel modules: r8169
04:00.0 Non-Volatile memory controller [0108]: SK hynix BC511 NVMe SSD [1c5c:1339]
>> sudo lshw -C network
*-network
description: Interface réseau sans fil
produit: QCA9377 802.11ac Wireless Network Adapter
fabricant: Qualcomm Atheros
identifiant matériel: 0
information bus: pci@0000:02:00.0
nom logique: wlp2s0
version: 31
numéro de série: 94:08:53:6a:8a:0f
bits: 64 bits
horloge: 33MHz
fonctionnalités: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration : broadcast=yes driver=ath10k_pci driverversion=6.8.0-53-generic firmware=WLAN.TF.2.1-00021-QCARMSWP-1 ip=192.168.0.27 latency=0 link=yes multicast=yes wireless=IEEE 802.11
ressources : irq:77 mémoire:c0200000-c03fffff
*-network
description: Ethernet interface
produit: RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller
fabricant: Realtek Semiconductor Co., Ltd.
identifiant matériel: 0
information bus: pci@0000:03:00.0
nom logique: enp3s0
version: 15
numéro de série: b4:a9:fc:e2:68:ef
capacité: 1Gbit/s
bits: 64 bits
horloge: 33MHz
fonctionnalités: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration : autonegotiation=on broadcast=yes driver=r8169 driverversion=6.8.0-53-generic firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=twisted pair
ressources : irq:70 portE/S:2000(taille=256) mémoire:c0b04000-c0b04fff mémoire:c0b00000-c0b03fff
>> lsmod | sort
ac97_bus 12288 1 snd_soc_core
acer_wireless 16384 0
acer_wmi 36864 0
aesni_intel 356352 5
af_alg 32768 6 algif_hash,algif_skcipher
ahci 49152 0
algif_hash 12288 1
algif_skcipher 16384 1
amdgpu 17113088 54
amdxcp 12288 1 amdgpu
ath10k_core 757760 1 ath10k_pci
ath10k_pci 61440 0
ath 40960 1 ath10k_core
autofs4 57344 2
binfmt_misc 24576 1
bluetooth 1028096 34 btrtl,btmtk,btintel,btbcm,bnep,btusb,rfcomm
bnep 32768 2
btbcm 24576 1 btusb
btintel 57344 1 btusb
btmtk 12288 1 btusb
btrtl 32768 1 btusb
btusb 77824 0
ccm 20480 3
ccp 143360 1 kvm_amd
cdc_acm 49152 0
cec 94208 1 drm_display_helper
cfg80211 1327104 3 ath,mac80211,ath10k_core
cmac 12288 2
crc32_pclmul 12288 0
crct10dif_pclmul 12288 1
cryptd 24576 3 crypto_simd,ghash_clmulni_intel
crypto_simd 16384 1 aesni_intel
dmi_sysfs 24576 0
drm_buddy 20480 1 amdgpu
drm_display_helper 237568 1 amdgpu
drm_exec 12288 1 amdgpu
drm_suballoc_helper 16384 1 amdgpu
drm_ttm_helper 12288 1 amdgpu
ecc 45056 1 ecdh_generic
ecdh_generic 16384 1 bluetooth
edac_mce_amd 28672 0
efi_pstore 12288 0
ghash_clmulni_intel 16384 0
gpu_sched 61440 1 amdgpu
hid 180224 4 i2c_hid,usbhid,hid_multitouch,hid_generic
hid_generic 12288 0
hid_multitouch 36864 0
i2c_algo_bit 16384 1 amdgpu
i2c_amd_mp2_pci 20480 0
i2c_hid 40960 1 i2c_hid_acpi
i2c_hid_acpi 12288 0
i2c_piix4 32768 0
input_leds 12288 0
intel_rapl_common 40960 1 intel_rapl_msr
intel_rapl_msr 20480 0
ip_tables 32768 0
irqbypass 12288 1 kvm
joydev 32768 0
k10temp 16384 0
kvm 1404928 1 kvm_amd
kvm_amd 208896 0
ledtrig_audio 12288 1 snd_ctl_led
libahci 53248 1 ahci
libarc4 12288 1 mac80211
lp 28672 0
mac80211 1720320 1 ath10k_core
mac_hid 12288 0
mc 81920 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
Module Size Used by
msr 12288 0
nfnetlink 20480 1
nls_iso8859_1 12288 1
ntfs3 348160 0
nvme 61440 2
nvme_auth 28672 1 nvme_core
nvme_core 212992 3 nvme
parport 73728 3 parport_pc,lp,ppdev
parport_pc 53248 0
platform_profile 12288 1 acer_wmi
polyval_clmulni 12288 0
polyval_generic 12288 1 polyval_clmulni
ppdev 24576 0
qrtr 53248 2
r8169 118784 0
rapl 20480 0
rc_core 73728 1 cec
realtek 36864 1
rfcomm 98304 4
sch_fq_codel 24576 2
serio_raw 20480 0
sha1_ssse3 32768 0
sha256_ssse3 32768 0
snd 143360 21 snd_ctl_led,snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
snd_acp_config 20480 9 snd_rn_pci_acp3x,snd_pci_acp6x,snd_pci_acp5x,snd_sof_amd_rembrandt,snd_sof_amd_vangogh,snd_sof_amd_acp63,snd_acp_pci,snd_pci_ps,snd_sof_amd_renoir
snd_acp_legacy_common 16384 1 snd_acp_pci
snd_acp_pci 12288 0
snd_compress 28672 1 snd_soc_core
snd_ctl_led 24576 0
snd_hda_codec 204800 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
snd_hda_codec_generic 122880 1 snd_hda_codec_realtek
snd_hda_codec_hdmi 94208 1
snd_hda_codec_realtek 200704 1
snd_hda_core 139264 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_hda_intel 61440 2
snd_hrtimer 12288 1
snd_hwdep 20480 1 snd_hda_codec
snd_intel_dspcfg 36864 2 snd_hda_intel,snd_sof
snd_intel_sdw_acpi 16384 1 snd_intel_dspcfg
snd_pci_acp3x 16384 0
snd_pci_acp5x 16384 0
snd_pci_acp6x 16384 0
snd_pci_ps 24576 0
snd_pcm 192512 12 snd_sof_amd_acp,snd_hda_codec_hdmi,snd_pci_acp6x,snd_hda_intel,snd_hda_codec,snd_sof,snd_compress,snd_soc_core,snd_sof_utils,snd_hda_core,snd_pci_ps,snd_pcm_dmaengine
snd_pcm_dmaengine 16384 1 snd_soc_core
snd_rawmidi 57344 1 snd_seq_midi
snd_rn_pci_acp3x 16384 0
snd_rpl_pci_acp6x 16384 0
snd_seq 118784 9 snd_seq_midi,snd_seq_midi_event,snd_seq_dummy
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
snd_seq_dummy 12288 0
snd_seq_midi 24576 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_soc_acpi 16384 2 snd_sof_amd_acp,snd_acp_config
snd_soc_core 438272 1 snd_sof
snd_sof 380928 2 snd_sof_amd_acp,snd_sof_pci
snd_sof_amd_acp 53248 4 snd_sof_amd_rembrandt,snd_sof_amd_vangogh,snd_sof_amd_acp63,snd_sof_amd_renoir
snd_sof_amd_acp63 16384 0
snd_sof_amd_rembrandt 16384 0
snd_sof_amd_renoir 16384 0
snd_sof_amd_vangogh 16384 0
snd_sof_pci 24576 4 snd_sof_amd_rembrandt,snd_sof_amd_vangogh,snd_sof_amd_acp63,snd_sof_amd_renoir
snd_sof_utils 16384 1 snd_sof
snd_sof_xtensa_dsp 12288 1 snd_sof_amd_acp
snd_timer 49152 3 snd_seq,snd_hrtimer,snd_pcm
soundcore 16384 2 snd_ctl_led,snd
sparse_keymap 12288 1 acer_wmi
ttm 110592 2 amdgpu,drm_ttm_helper
uas 28672 0
usbhid 77824 0
usb_storage 86016 1 uas
uvc 12288 1 uvcvideo
uvcvideo 139264 0
video 77824 2 acer_wmi,amdgpu
videobuf2_common 81920 4 videobuf2_vmalloc,videobuf2_v4l2,uvcvideo,videobuf2_memops
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 36864 1 uvcvideo
videobuf2_vmalloc 20480 1 uvcvideo
videodev 352256 2 videobuf2_v4l2,uvcvideo
wmi 28672 3 video,acer_wmi,wmi_bmof
wmi_bmof 12288 0
xhci_pci 24576 0
xhci_pci_renesas 20480 1 xhci_pci
x_tables 65536 1 ip_tables
>> bootctl>> iwconfig
wlp2s0 IEEE 802.11 ESSID:"SFR-2568"
Mode:Managed Frequency:2.412 GHz Access Point: B8:D9:4D:0F:25:6E
Tx-Power=20 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:on
Link Quality=50/70 Signal level=-60 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:91 Missed beacon:0
>> ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host noprefixroute
valid_lft forever preferred_lft forever
2: enp3s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc fq_codel state DOWN group default qlen 1000
link/ether b4:a9:fc:e2:68:ef brd ff:ff:ff:ff:ff:ff
3: wlp2s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000
link/ether 94:08:53:6a:8a:0f brd ff:ff:ff:ff:ff:ff
inet 192.168.0.27/24 brd 192.168.0.255 scope global dynamic noprefixroute wlp2s0
valid_lft 84206sec preferred_lft 84206sec
inet6 fe80::b01c:5101:e44c:6a86/64 scope link noprefixroute
valid_lft forever preferred_lft forever
>> sudo iwlist scan
wlp2s0 Scan completed :
Cell 01 - Address: B8:D9:4D:0F:25:6E
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=51/70 Signal level=-59 dBm
Encryption key:on
ESSID:"SFR-2568"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
24 Mb/s; 36 Mb/s; 54 Mb/s
Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
Mode:Master
Extra:tsf=00000028b8386b9e
Extra: Last beacon: 63ms ago
IE: Unknown: 00085346522D32353638
IE: Unknown: 010882848B962430486C
IE: Unknown: 030101
IE: Unknown: 0706444520010D14
IE: Unknown: 200100
IE: Unknown: 23021000
IE: Unknown: 2A0100
IE: Unknown: 32040C121860
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: Unknown: 0B0501000B0000
IE: Unknown: 46057208010000
IE: Unknown: 2D1ABC091BFFFF000000000000000000000000000000000000000000
IE: Unknown: 3D1601080400000000000000000000000000000000000000
IE: Unknown: 7F080400080000000040
IE: Unknown: DD830050F204104A0001101044000102103B00010310470010A16B1AEDE484A357EA32B286ACBB074510210008536167656D636F6D10230008536167656D636F6D1024000631323334353610420007303030303030311054000800060050F20400011011000A536167656D636F6D4150100800022008103C0001031049000600372A000120
IE: Unknown: DD090010180201000C0000
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: Unknown: DD180050F2020101840003A4000027A4000042435E0062322F00
Cell 02 - Address: B8:D9:4D:0F:25:6F
Channel:36
Frequency:5.18 GHz (Channel 36)
Quality=44/70 Signal level=-66 dBm
Encryption key:on
ESSID:"SFR-2568_5GHz"
Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=00000115029b237a
Extra: Last beacon: 5256ms ago
IE: Unknown: 000D5346522D323536385F3547487A
IE: Unknown: 01088C129824B048606C
IE: Unknown: 07344445202401172801172C01173001173401173801173C011740011764011E68011E6C011E70011E74011E84011E88011E8C011E00
IE: Unknown: 200100
IE: Unknown: 23021400
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: Unknown: 0B050000020000
IE: Unknown: 46057208010000
IE: Unknown: 2D1AEF0917FFFFFF0000000000000000000000000000000000000000
IE: Unknown: 3D16240D0000000000000000000000000000000000000000
IE: Unknown: 7F080400080000000040
IE: Unknown: BF0CB251820FEAFF0000EAFF0000
IE: Unknown: C005012A000000
IE: Unknown: C30402020202
IE: Unknown: DD830050F204104A0001101044000102103B00010310470010A16B1AEDE484A357EA32B286ACBB074510210008536167656D636F6D10230008536167656D636F6D1024000631323334353610420007303030303030311054000800060050F20400011011000A536167656D636F6D4150100800022008103C0001031049000600372A000120
IE: Unknown: DD090010180200001C0000
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: Unknown: DD180050F2020101840003A4000027A4000042435E0062322F00
>> uname -r -m
6.8.0-53-generic x86_64
>> cat /etc/network/interfaces
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
>> nm-tool
>> nmcli dev wifi
IN-USE BSSID SSID MODE CHAN RATE SIGNAL BARS SECURITY
* B8:D9:4D:0F:25:6E SFR-2568 Infra 1 130 Mbit/s 69 ▂▄▆_ WPA1 WPA2
B8:D9:4D:0F:25:6F SFR-2568_5GHz Infra 36 405 Mbit/s 57 ▂▄▆_ WPA1 WPA2
58:1D:D8:2E:99:D8 Livebox-8F90 Infra 6 405 Mbit/s 22 ▂___ WPA2
20:66:CF:EA:57:F6 Freebox-5A81BA Infra 11 130 Mbit/s 22 ▂___ WPA2
>> nmcli connection list (< 15.04) ou nmcli connection show (>= 15.04)
NAME UUID TYPE DEVICE
SFR-2568 4393efac-273f-4dd2-9f95-6d04260cec3c wifi wlp2s0
lo cffe63ee-8a53-4f8b-9679-b682c2e6f45d loopback lo
0180585N 8a0292a6-81f4-417b-a860-a4e8857b32c7 wifi --
0370794M 71200ac6-8d45-49d7-93e3-99273886d277 wifi --
AndroidAP 5fddd138-95ca-4894-81fc-f95d737b7d49 wifi --
AndroidAP5452 1d52e3c8-d954-45a4-8366-a3cd1d47b0b6 wifi --
Connexion filaire 1 03038a11-84ec-321f-96bf-94fed0db1bb1 ethernet --
eduroam 7d932f26-0af1-4653-bc70-040d5faba9e4 wifi --
eduspot d5f65789-e66a-4bca-8108-e1775ea4fd3d wifi --
exterieur b1aef150-6d89-4303-8200-264ce51ac35d wifi --
Freebox-4BCB46 2a9aa843-5745-4c14-b031-8e5e21c451c4 wifi --
Galaxy A33 5G C69F c999708e-25bc-4795-92ce-8cc2dc55e6a4 wifi --
HOTELBB e89a70a1-2e7e-4925-a025-e2a0c21631db wifi --
HOTEL_DU_PARC afc4224f-3b15-4164-baf6-a8ecbf776ebe wifi --
INSPE_CVL c42f57e7-afa0-4fd9-8c37-5b0ab76c33e6 wifi --
invitewifi ca78becb-611e-457c-aa87-04240a01b623 wifi --
Livebox-BC60 90afd825-c750-468b-a389-3d483b17ba68 wifi --
Livebox-E99C b3aa8a89-84bf-4a88-9734-963f50ef42f9 wifi --
SFR-2568_5GHz b541564e-0bfb-467d-b138-088d4be75e95 wifi --
wifi-moulin 6a6634f4-b8ce-4bf9-832b-a371543c1a1e wifi --
WiTM public 170fb035-30ab-4cd7-991e-5edaaec73ff5 wifi --
>> sudo rfkill list
0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: acer-bluetooth: Bluetooth
Soft blocked: yes
Hard blocked: no
3: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
4: hci0: Bluetooth
Soft blocked: yes
Hard blocked: noPour info l'ordinatur est connecté à SFR-2568 mais jamais à la version 5GHz de la box (en tout cas je n'ai jamais essayé et le listing de cette connexion doit juste correspondre aux essais de l'ordi quand il perd la connexion de la SFR-2568, non concrétisés). Je suis surprise qu'il ne présente qu'une seule ligne avec ethernet car je sais avoir utilisé cet ordinateur avec au moins deux box différentes en filaire.
Hors ligne
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